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How to Set Up Comcast Email on Windows Mail

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Support.com Tech Pro Team
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Introduction

Setting up Windows Mail to check your Comcast Email is fast and simple. It's easier to use and manage, in many cases, than your webmail, and you'll receive instant updates when you get new messages. This guide will take you through the setup step by step.
Before You Begin:
Comcast Xfinity Password
You will need to know your Comcast password to properly set everything up. If you need to, you can verify you have the right password, and even reset it should you need to.
Xfinity on Windows Mail

1 Setup Comcast Mail on Windows Mail

  1. Open the Windows Mail program, and select Add account.
    Windows Mail
    Windows Mail with Add Account highlighted.
  2. Select Other account.
    Windows Mail add an accout with Other account highlighted.
  3. Type in your Comcast Email Address, Your Name, and your Comcast Password, then select Sign in.
    Add an account with email address, name, and password fields and Sign in button highlighted.
  4. An advertisement for the mobile application is shown, select Done.
    All done screen with Done highlighted.

2 Basic Use of Windows Mail

Windows Mail is a simple program to use, with the workflow going from left to right. What this means is you choose things on the left, then move a column to the right, choose something else, and move a column to the right to read or do something.

This guide will give you a brief overview of the three sections of Windows Mail, and the options in each one.

Menu Ribbon

On the left-hand side is the Menu Ribbon containing many of the major areas you may wish to visit when you are working with your Mail.
Windows Mail with Menu Ribbon highlighted.

Menu
Windows 10 MenuExpands the menu with text descriptions, favorite folders, etc.Windows Mail with Menu expanded and highlighted.
New Mail
New MailAllows you to compose a new mail message to someone.Windows Mail with new mail message highlighted.
Accounts
AccountsIf you have multiple mail accounts, you can choose which account you are working with.Windows Mail with Accounts menu highlighted.
Folders
FoldersAllows you to choose what folder of mail you are in, such as a subfolder in your Inbox for organization, or the Trash if you've deleted something on accident.Windows Mail with Folders menu highlighted.
Mail
MailMicrosoft considers Mail part of a suite of communication applications, this reminds you where you are.Windows Mail main window
Calendar
CalendarOpen the Calendar app to organize appointments.Calendar App
People
PeopleOpen the people app to manage your Contacts.Windows 10 People app
To-Do
To-DoOpens the Tasks app to create to-do lists.Microsoft To Do app
Settings
SettingsChange settings in the Mail program, such as customizing how often it checks for new mail, or the background image.Windows Mail with Settings menu highlighted.

Messages Pane

Just after the Menu ribbon, you will see your Messages Pane, where you're shown a small icon (a picture if the contact has one, otherwise just their initials), the sender's name, the Subject, and the first little bit of the message itself as a preview. It's organized by date, and shows the time the message came in on the right if it was recently.
Windows Mail with Messages pane highlighted.

Items in bold haven't been opened yet. Normal items have been opened.

At the top are the following options:

Search
SearchAllows you to search through your messages.
Sync
SyncRefreshes your messages, and checks-in any new messages right away.
Selection Mode
Selection ModeMost useful when you want to delete a lot of messages, Selection Mode will let you put checks next to messages to select multiple pieces of mail, and either delete, move, copy, print, or any other "bulk" task to a bunch of messages at once.

In addition, when you move your mouse over any mail in this list, three other icons appear.

Archive
ArchiveMove the message to the special Archive folder, so you can save an important message, but it won't be synced to your computer all the time, and won't show up in your inbox to get in your way.

You can show archived messages again by choosing Folders, then All Mail.
Delete
TrashMoves the message to the Trash.

You can always access your Trash by choosing Folders, then Trash.
Flag
FlagAllows your to flag a message so you know to look back over it later.

Composing and Sending an Email

Select the + from the Menu Ribbon, and the far-right pane will change to allow you to write an email.
New Mail
Windows Mail with New Message button and pane highlighted.

Generally speaking, you will need to put in the other person's email address for To, the Subject of your email, and then the body of your email. When you are done, select Send in the top-right corner.
Email composition pane with To, From, Body, and Send button highlighted.

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Setting up Windows Mail to check your Comcast Email is fast and simple. It's easier to use and manage, in many cases, than your webmail, and you'll receive instant updates when you get new messages. This guide will take you through the setup step by step.
Before You Begin:
Comcast Xfinity Password
You will need to know your Comcast password to properly set everything up. If you need to, you can verify you have the right password, and even reset it should you need to.
Xfinity on Windows Mail
  1. Open the Windows Mail program, and select Add account.
    Windows Mail
    Windows Mail with Add Account highlighted.
  2. Select Other account.
    Windows Mail add an accout with Other account highlighted.
  3. Type in your Comcast Email Address, Your Name, and your Comcast Password, then select Sign in.
    Add an account with email address, name, and password fields and Sign in button highlighted.
  4. An advertisement for the mobile application is shown, select Done.
    All done screen with Done highlighted.

Windows Mail is a simple program to use, with the workflow going from left to right. What this means is you choose things on the left, then move a column to the right, choose something else, and move a column to the right to read or do something.

This guide will give you a brief overview of the three sections of Windows Mail, and the options in each one.

Menu Ribbon

On the left-hand side is the Menu Ribbon containing many of the major areas you may wish to visit when you are working with your Mail.
Windows Mail with Menu Ribbon highlighted.

Menu
Windows 10 MenuExpands the menu with text descriptions, favorite folders, etc.Windows Mail with Menu expanded and highlighted.
New Mail
New MailAllows you to compose a new mail message to someone.Windows Mail with new mail message highlighted.
Accounts
AccountsIf you have multiple mail accounts, you can choose which account you are working with.Windows Mail with Accounts menu highlighted.
Folders
FoldersAllows you to choose what folder of mail you are in, such as a subfolder in your Inbox for organization, or the Trash if you've deleted something on accident.Windows Mail with Folders menu highlighted.
Mail
MailMicrosoft considers Mail part of a suite of communication applications, this reminds you where you are.Windows Mail main window
Calendar
CalendarOpen the Calendar app to organize appointments.Calendar App
People
PeopleOpen the people app to manage your Contacts.Windows 10 People app
To-Do
To-DoOpens the Tasks app to create to-do lists.Microsoft To Do app
Settings
SettingsChange settings in the Mail program, such as customizing how often it checks for new mail, or the background image.Windows Mail with Settings menu highlighted.

Messages Pane

Just after the Menu ribbon, you will see your Messages Pane, where you're shown a small icon (a picture if the contact has one, otherwise just their initials), the sender's name, the Subject, and the first little bit of the message itself as a preview. It's organized by date, and shows the time the message came in on the right if it was recently.
Windows Mail with Messages pane highlighted.

Items in bold haven't been opened yet. Normal items have been opened.

At the top are the following options:

Search
SearchAllows you to search through your messages.
Sync
SyncRefreshes your messages, and checks-in any new messages right away.
Selection Mode
Selection ModeMost useful when you want to delete a lot of messages, Selection Mode will let you put checks next to messages to select multiple pieces of mail, and either delete, move, copy, print, or any other "bulk" task to a bunch of messages at once.

In addition, when you move your mouse over any mail in this list, three other icons appear.

Archive
ArchiveMove the message to the special Archive folder, so you can save an important message, but it won't be synced to your computer all the time, and won't show up in your inbox to get in your way.

You can show archived messages again by choosing Folders, then All Mail.
Delete
TrashMoves the message to the Trash.

You can always access your Trash by choosing Folders, then Trash.
Flag
FlagAllows your to flag a message so you know to look back over it later.

Composing and Sending an Email

Select the + from the Menu Ribbon, and the far-right pane will change to allow you to write an email.
New Mail
Windows Mail with New Message button and pane highlighted.

Generally speaking, you will need to put in the other person's email address for To, the Subject of your email, and then the body of your email. When you are done, select Send in the top-right corner.
Email composition pane with To, From, Body, and Send button highlighted.