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How to Set Up Beats Powerbeats3 Wireless Earphones

Authored by:
Support.com Tech Pro Team
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Introduction

This will guide you through the basic setup of your Beats Powerbeats3 Wireless Bluetooth headset.

Beats Powerbeats 3
 

1 Charge

  1. Connect the power cable to your headset.
    Headset showing charging port
  2. Your headset will begin charging.
  3. Allow your headset to charge for at least 10 minutes to give you enough power to complete setup.

? Are you connecting to an Apple iOS or Android device?

  1. Apple iOS
  2. Android

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This will guide you through the basic setup of your Beats Powerbeats3 Wireless Bluetooth headset.

Beats Powerbeats 3
 

  1. Connect the power cable to your headset.
    Headset showing charging port
  2. Your headset will begin charging.
  3. Allow your headset to charge for at least 10 minutes to give you enough power to complete setup.
  1. Bring your Powerbeats3 within 2 inches of your iPhone. Push the Power Button for 1 second to turn it on.
    Diagram of holding headset close to phone and pushing power button
  2. Your iOS device will pop up a connect prompt. Tap Connect.
    Prompt to pair headset with connect highlighted
  3. The headphones will connect. Tap Done.
    Headphones connected dialog with done highlighted

If you haven't already, please try the following steps:

  • Avoid wireless interference by keeping the device away from microwaves, wireless routers, cordless phones, other Bluetooth devices and other electronics.
  • Ensure both your Beats and your paired Bluetooth device are on and fully charged.
  • Try increasing the volume on both your Beats and your paired Bluetooth device.
  • Ensure that your Beats is selected as the playback/recording device on a PC or input/output device on a Mac.
  • If all else fails try repairing your Beats with your Bluetooth device again.

It is possible that there is an issue with the Bluetooth connection on your phone or tablet.

Are you able to pair with other devices to test?

  1. Bring your headphones close to your Android device.
  2. Press and hold the Power Button for 5 seconds on your headset.
    headset indicating power button
  3. Swipe down on your device.
  4. Press and hold the Bluetooth icon.
    bluetooth icon
  5. Make sure Bluetooth is on and select the headset.
    bluetooth menu with on off toggle and headset highlighted