How to Set Up an August Smart Lock Pro + Connect

Introduction

In This Guide
You'll Learn How To:
  • Complete first-time setup of your August Smart Lock Pro and connect it to the internet using the August Connect.
  • Install the August Home app onto your mobile device.
  • Link your August smart lock with the August Home app.
Before We Begin:
  • Have your Wi-Fi network credentials.
  • Have your mobile device nearby.
  • You'll need a Phillips head screwdriver for physical installation.
August

1 Physical Installation

  1. Use the supplied adhesive strip to hold the keyed side of the lock in place.
    Securing the existing lock. Illustration.
  2. Unscrew and remove the screws from your existing deadbolt thumb-latch. If there is an additional back plate, remove that as well. Be sure to unlock your deadbolt before removing the thumb-latch entirely.
    Removing the existing deadbolt. Illustration.
  3. The included mounting plate has two adjustable screw-holes that can be repositioned as needed. Remove the screws from the thumb-latch and insert them into the front of the mounting plate.
    Placing the smart lock mounting plate. Illustration.
  4. Tighten the screws by hand until the mounting plate is settled securely against the door.
    Fastening the smart lock mounting plate. Illustration.
  5. Select your adapter from the Compatibility Chart.
    Deadbolt compatibility list. Diagram.
  6. If your lock brand is not in the chart, slide each adapter onto the tailpiece to find the right one. The correct adapter will have the small nub pointing up.
    Testing the fit of the deadbolt adapter. Illustration.
  7. Place the correct adapter onto the tail piece with the small nub pointing up.
    Installing the deadbolt adapter. Illustration.
  8. Pull out both side wing latches to prepare for mounting.
    Preparing the smart lock for mounting. Illustration.
  9. Slide the August Smart Lock over the tailpiece and attach it to the mounting plate. Make sure the back of the lock is flush with the door. To secure the August Smart Lock, clamp down both side wing latches to the mounting plate completely.
    Attaching the smart lock to the mounting plate. Illustration.
  10. Press down on the August logo located at the bottom of the face plate. Grab the top of the faceplate and remove it.
    Removing the smart lock faceplate. Illustration.
  11. While holding the batteries in place, remove the plastic battery isolation tab. Make sure that the battery is properly seated in its compartment.
    Removing the battery isolation tab. Illustration.
  12. Place the faceplate back onto the August Smart Lock, with the August logo at the bottom.
    Reinstalling the smart lock faceplate. Illustration.

2 OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

? Next, lets install August Home on your mobile device.

  1. Install August Home on my Android phone or tablet
  2. Install August Home on my iPhone, iPad, or iPod touch

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In This Guide
You'll Learn How To:
  • Complete first-time setup of your August Smart Lock Pro and connect it to the internet using the August Connect.
  • Install the August Home app onto your mobile device.
  • Link your August smart lock with the August Home app.
Before We Begin:
  • Have your Wi-Fi network credentials.
  • Have your mobile device nearby.
  • You'll need a Phillips head screwdriver for physical installation.
August
  1. Use the supplied adhesive strip to hold the keyed side of the lock in place.
    Securing the existing lock. Illustration.
  2. Unscrew and remove the screws from your existing deadbolt thumb-latch. If there is an additional back plate, remove that as well. Be sure to unlock your deadbolt before removing the thumb-latch entirely.
    Removing the existing deadbolt. Illustration.
  3. The included mounting plate has two adjustable screw-holes that can be repositioned as needed. Remove the screws from the thumb-latch and insert them into the front of the mounting plate.
    Placing the smart lock mounting plate. Illustration.
  4. Tighten the screws by hand until the mounting plate is settled securely against the door.
    Fastening the smart lock mounting plate. Illustration.
  5. Select your adapter from the Compatibility Chart.
    Deadbolt compatibility list. Diagram.
  6. If your lock brand is not in the chart, slide each adapter onto the tailpiece to find the right one. The correct adapter will have the small nub pointing up.
    Testing the fit of the deadbolt adapter. Illustration.
  7. Place the correct adapter onto the tail piece with the small nub pointing up.
    Installing the deadbolt adapter. Illustration.
  8. Pull out both side wing latches to prepare for mounting.
    Preparing the smart lock for mounting. Illustration.
  9. Slide the August Smart Lock over the tailpiece and attach it to the mounting plate. Make sure the back of the lock is flush with the door. To secure the August Smart Lock, clamp down both side wing latches to the mounting plate completely.
    Attaching the smart lock to the mounting plate. Illustration.
  10. Press down on the August logo located at the bottom of the face plate. Grab the top of the faceplate and remove it.
    Removing the smart lock faceplate. Illustration.
  11. While holding the batteries in place, remove the plastic battery isolation tab. Make sure that the battery is properly seated in its compartment.
    Removing the battery isolation tab. Illustration.
  12. Place the faceplate back onto the August Smart Lock, with the August logo at the bottom.
    Reinstalling the smart lock faceplate. Illustration.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Open the Play Store, then select the Search Bar at the top.
    Google Play Store.
    Google Play Store with Search highlighted.
  2. Type in August Home, then select August Home from the list.
    Play Store app with August Home highlighted
  3. Select Install.
    Install button
  4. Select Open to open the app.
    Open button
  1. Swipe down from the top of the screen.
    Swipe down
  2. Tap the Bluetooth icon to enable it.
    Bluetooth Enabled
    Bluetooth Enabled
    Bluetooth Disabled
    Bluetooth Disabled
  1. Open your August Home App.
    August Home icon
  2. Tap Set Up My First August Device.
    August home app page with set up my first august device highlighted
  3. If you don't already have an account, the Home App will ask you to create one. Fill in the required information such as name and e-mail address.
    August Home app create an account page
  4. Next, the August Home App will ask you to create a security photo. Select or take a new photo.
    August Home security photo pages
  5. The August Home App will send you a text through your provided phone number. Verify your phone number by using the code texted to you.
    August Home verify phone number page
  6. After verifying your phone number, the app will send an e-mail to the one you provided earlier. You'll need to check your e-mail and either enter the verification code provided or just click the link.
    August Home verify email page
  7. Your Account will be created.

Connecting Your First Lock

  1. Tap Start.
    August home app highlighting the start button
  2. Tap Start Setup.
    August home app set up lock screen highlighting the start setup button
  3. Name your Lock.
    August home app prompting the user to name the new lock
  4. Next, calibrate your lock by rotating it all the way to the locked position.
    August home app prompting the user to calibrate the new lock
  5. Next, rotate it in the opposite direction until it unlocks.
    August home app prompting the user to calibrate the new lock
  6. Tap the green circle. The App will lock your door.
    August home app testing the calibration of the lock
  7. That's it. Your lock is now calibrated and ready for use.
  1. Plug your August Connect within 15 feet of your Smart Lock for optimal performance.
  2. Wait for the flashing green light on the Connect.
    Top of August Connect with green arrow showing green LED
  3. If you don't see the light, press and hold the button for 3 seconds.
    Top of August Connect with green circle around the button

What the LED Colors Mean

Steady Green Light
Steady Green LightThe August Connect is ready to be set up. Go to Lock Settings and tap Connect to Wi-Fi.
Flashing Green Light
Flashing green lightThe August Connect is connecting with your August Smart Lock. A green light indicates normal remote operations are in process and requires no action.
Steady Red Light
Steady Red Light
A solid red light indicates that August Connect needs to be set up. This can occur when:
  • The initial configuration period of 30 minutes times out.
  • Your August Connect is on the Wi-Fi network but not setup to operate your lock.
  • August Connect is unable to join the local WiFi network
Flashing Red Light
Flashing red light
There is a communication problem, either between August Connect and your August Smart Lock or between August Connect and the internet. This typically represents a temporary problem.

In order for you to connect your August Connect with your August Home app and WiFi network via Android, you will need to have a working August Smart Lock already set up within the August Home app.

  1. Open the August Home App.
    August Home icon
  2. Tap the Menu icon.
    August home app screen with menu icon highlighted
  3. Tap Settings.
    August Home app page with Settings highlighted
  4. Tap your lock in Lock Settings.
    August home app page with Lock Settings Front Door highlighted
  5. Tap Set Up August Connect.
    August Home app page with Set Up August Connect highlighted
  6. Tap Begin Scan to start connecting to Wi-Fi.
    August Home Connect to Wi-Fi page with Begin Scan highlighted
  7. Select your network.
  8. Type in your Wi-Fi password.
    August Home app Wi-Fi setup page with keyboard for password
  9. The Connect will show that is connecting.
    August Home app connect to Wi-Fi page showing Connecting circle
  10. Tap Done.
  1. Open the App Store and select Search in the bottom right corner.
    iOS App Store
    Apple App Store navigation bar with Search highlighted.
  2. Type in August Home, and select Get for August Home in the list.
    August Home app with the Get button highlighted
  3. Select Get or Cloud Install for August Home.
    Get button Cloud install
  4. Select Install.
    Install
  5. Select Open.
    Open button
  1. Open Settings.
    iOS Settings.
  2. Select Bluetooth.
    iOS Bluetooth
  3. Ensure that the Bluetooth toggle is in the On position.
    Bluetooth toggle switch highlighted in iOS settings.
  1. Open your August Home App.
    August Home icon
  2. Tap Set Up My First August Device.
    August home app page with set up my first august device highlighted
  3. If you don't already have an account, the Home App will ask you to create one. Fill in the required information such as name and e-mail address.
    August Home app create an account page
  4. Next, the August Home App will ask you to create a security photo. Select or take a new photo.
    August Home security photo pages
  5. The August Home App will send you a text through your provided phone number. Verify your phone number by using the code texted to you.
    August Home verify phone number page
  6. After verifying your phone number, the app will send an e-mail to the one you provided earlier. You'll need to check your e-mail and either enter the verification code provided or just click the link.
    August Home verify email page
  7. Your Account will be created.

Connecting Your First Lock

  1. Tap Set Up a New Lock.
    August home app highlighting the set up a smart lock button highlighted
  2. Tap Scan for Locks.
    August home app lock setup screen highlighting the scan for locks option.
  3. Name your Lock.
    August home app lock setup screen prompting the user to name the new lock.
  4. Next, calibrate your lock by rotating it all the way to the locked position.
    August home app lock setup screen prompting the user to calibrate the new lock.
  5. Next, rotate it in the opposite direction until it unlocks.
    August home app lock setup screen prompting the user to calibrate the new lock.
  6. Tap the green circle. The App will lock your door.
    August home app testing the lock calibration.
  7. That's it. Your lock is now calibrated and ready for use.
  1. Plug your August Connect within 15 feet of your Smart Lock for optimal performance.
  2. Wait for the flashing green light on the Connect.
    Top of August Connect with green arrow showing green LED
  3. If you don't see the light, press and hold the button for 3 seconds.
    Top of August Connect with green circle around the button

What the LED Colors Mean

Steady Green Light
Steady Green LightThe August Connect is ready to be set up. Go to Lock Settings and tap Connect to Wi-Fi.
Flashing Green Light
Flashing green lightThe August Connect is connecting with your August Smart Lock. A green light indicates normal remote operations are in process and requires no action.
Steady Red Light
Steady Red Light
A solid red light indicates that August Connect needs to be set up. This can occur when:
  • The initial configuration period of 30 minutes times out.
  • Your August Connect is on the Wi-Fi network but not setup to operate your lock.
  • August Connect is unable to join the local WiFi network
Flashing Red Light
Flashing red light
There is a communication problem, either between August Connect and your August Smart Lock or between August Connect and the internet. This typically represents a temporary problem.

In order for you to connect your August Connect with your August Home app and WiFi network via Android, you will need to have a working August Smart Lock already set up within the August Home app.

  1. Open the August Home App.
    August Home icon
  2. Swipe right. In the side menu, tap Set Up New Device.
    August Home app page with set up new device highlighted
  3. Tap Set Up An August Connect.
    August Home set up a device page with set up an august connect highlighted
  4. Choose a lock to pair with your Connect.
  5. Tap Connect is Plugged In.
    August Home app page with OK, Connect is plugged in highlighted
  6. Choose your network and input your Wi-Fi password.
    iOS Accessory Setup page
  7. Tap Finalize Setup.
    August home app page with finalize setup highlighted
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