How to Set Up a Wink Hub 2 Smart Home Hub

Introduction

The Wink Hub 2 is a platform that allows you to connect a multitude of home automation devices that use Bluetooth LE, Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave and Zigbee. Then, you can control all these different devices from one, easy to use app on your smartphone.

This guide will walk you through the initial setup of your Wink Hub 2.

Wink home hub 2

1 Android or iOS

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.

? What type of smartphone or tablet do you have?

  1. Android
  2. iOS

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The Wink Hub 2 is a platform that allows you to connect a multitude of home automation devices that use Bluetooth LE, Kidde, Lutron Clear Connect, Wi-Fi, Z-Wave and Zigbee. Then, you can control all these different devices from one, easy to use app on your smartphone.

This guide will walk you through the initial setup of your Wink Hub 2.

Wink home hub 2

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.
  1. Open the Play Store, then select the Search Bar at the top.
    Google Play Store.
    Google Play Store with Search highlighted.
  2. Type in "wink", and select Search.
    search for wink
  3. Select Wink - Smart Home.
    wink highlighted
  4. Select Install.
    wink app page with install highlighted
  1. Connect the power cable to your Hub.
    back of hub with power connector highlighted

  2. If your Hub is close to your Internet router, connect the Ethernet cable 🖧 to your Hub and your router.
    back of hub with ethernet port highlighted

  3. Wait about 60 seconds while your Hub starts up.

It is recommended to use the wired Ethernet connection if possible. It will provide faster, more stable service, and make setup easier.

  1. Open the Wink app on your mobile device. Enter your Email address, then select Next.
    Wink icon
    Wink account setup with email highlighted
  2. Enter your First Name, Last Name, and choose a Password for your Wink account. Then select Create Account.
    wink account setup with first, last name, password and create account highlighted
  3. Select OK to open the Terms and Conditions.
    terms and conditions dialog with ok button highlighted
  4. Read the Terms and Conditions carefully. If you accept them, and wish to continue, select Accept.
    terms and conditions displayed with accept highlighted
  1. Select Add to Wink.
    Wink home screen with add to wink highlighted

  2. Select Wink.
    Add to wink with Wink highlighted

  3. Select Hubs.
    wink choice with hubs highlighted

  4. Select Hub 2.
    hubs menu with hub 2 highlighted

  5. If you are asked to allow Wink to access the device location, select Allow.
    request for location dialog with allow highlighted

Wired connection

  1. Select Next.
    connection screen with next highlighted

Wireless Connection

  1. Select Connect Using Wi-Fi Instead.
    connection screen with connect using Wi-Fi Intead highlighted

  2. Follow the prompts to enter your Wi-Fi network name and password.

Continue Setup

  1. Select Add To Wink at the bottom.
  2. Name your hub, to make it easier to find later if you add another hub or other devices.
  3. Setup is complete, your Wink Hub 2 is ready to use!
  1. Open the Wink app on your mobile device. Enter your Email address, then select Next.
    Wink icon
    Wink account setup with email highlighted
  2. Enter your First Name, Last Name, and choose a Password for your Wink account. Then select Create Account.
    wink account setup with first, last name, password and create account highlighted
  3. Select OK to open the Terms and Conditions.
    terms and conditions dialog with ok button highlighted
  4. Read the Terms and Conditions carefully. If you accept them, and wish to continue, select Accept.
    terms and conditions displayed with accept highlighted
In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

  1. Open the App Store and select Search in the bottom right corner.
    iOS App Store
    Apple App Store navigation bar with Search highlighted.
  2. Search for "Wink", then select Get.
    wink app page with get highlighted
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