How to Set Up a Ring Video Doorbell

Introduction

Congratulations on your purchase of the Ring Video Doorbell! This guide will walk you through the initial setup and configuration of your new doorbell.

Along with the items in the Ring Video Doorbell package, you will need:

  • Your Smartphone
  • Your Wi-Fi Network Name & Password

Do not mount your Ring Doorbell outside quite yet; we'll need to make sure it's charged and setup first.

Package contents

1 Charge Doorbell

  1. Using the included USB cable, connect your Ring doorbell to either a USB wall charger, or your computer.
    Picture of doorbell connected to USB cable to charge

  2. The ring around the front button will glow and fill up slowly.
    picture of doorbell with ring not full

  3. When the light on the front is a complete blue circle, your Ring doorbell is fully charged.
    picture of doorbell with ring full

2 Android or iOS

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.

? What kind of smartphone do you have?

  1. Android
  2. Apple iOS

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Congratulations on your purchase of the Ring Video Doorbell! This guide will walk you through the initial setup and configuration of your new doorbell.

Along with the items in the Ring Video Doorbell package, you will need:

  • Your Smartphone
  • Your Wi-Fi Network Name & Password

Do not mount your Ring Doorbell outside quite yet; we'll need to make sure it's charged and setup first.

Package contents

  1. Using the included USB cable, connect your Ring doorbell to either a USB wall charger, or your computer.
    Picture of doorbell connected to USB cable to charge

  2. The ring around the front button will glow and fill up slowly.
    picture of doorbell with ring not full

  3. When the light on the front is a complete blue circle, your Ring doorbell is fully charged.
    picture of doorbell with ring full

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.
  1. Launch the Play Store on your mobile device.
    Google Play Store.
  2. Tap in the search box at the top of the screen.
    Google Play Store with Search bar highlighted.
  3. Search for "ring" and tap on the found app.
    Keyword highlighted in Play Store search.
  4. Tap Install and then Open to use it.
    Install button highlighted in Play Store for found app.
  1. From your device's main screen, open the Ring app.
    Ring mobile app icon highlighted on partial camera screen.
  2. Select Set up a Ring device.
    Ring mobile app initial screen.
  3. You will be prompted to sign up for a Ring account, or log in to an existing account.
    Ring account sign up screen in mobile app.
  4. Once logged in, you will be presented with a list of Ring devices. Select the device you'll be adding.
    Device selection screen in mobile app setup.
  5. Once you have selected your device, you will be prompted to name that device.
    Device room selection screen.
  6. The Ring app will attempt to apply a geographic location to your device based on your Ring account's information and mobile device's GPS. Select Continue to proceed.
    Home address entry screen.
  7. The app will instruct you on what to do with your Ring device to continue setup. Select Continue to proceed.
    Device preparation instructions screen.
  8. The app will now ask that you exit it briefly to connect your mobile device to the Wi-Fi network your Ring device is broadcasting. The app will display a helpful video that will instruct you on how to complete this on your mobile device.
    Wi-Fi setup instructions screen.
  9. Once you're connected to the Ring's Wi-Fi network, the Ring app will recognize this and alert you. Tap the alert to be brought back into the Ring app to continue the setup process.
    Ring app Wi-Fi connection confirmation alert.
  10. The Ring app will then begin searching for Wi-Fi networks around you.
  11. Select your Wi-Fi network from the list of available networks.
    Wi-Fi network selection screen.
  12. When prompted, type in your Wi-Fi network's password (if necessary), and select Continue.
    Wi-Fi password entry screen.
  13. Your Ring device will begin connecting to your Wi-Fi network.
    Wi-Fi connection waiting screen.
  14. Congratulations! Your Ring doorbell is now setup and ready to use. Select Continue to complete setup.
    Ring device setup completion screen.
  1. While still near your router, push the button on your doorbell.
    picture of pressing the button on the doorbell

  2. You should receive an alert on your mobile device showing you that someone is at your door.
    picture of phone showing ring alert

  3. If you're in the app, you should see a live video feed open instantly.
    picture of phone showing doorbell camera inside

  4. Close the video feed.
  5. Go to where your doorbell will be installed (for example, your front door).
  6. Push the button on your doorbell.
  7. Again, you should receive an alert or see a live video feed open right away on your mobile device.
    picture of phone showing doorbell camera outside

If the video feed is not as good as you want, you can try moving your router closer to the doorbell's installation location, or purchase a Ring Chime Pro to extend your network further.

This guide will focus on installation on battery power where no doorbell was present before.

If you intend to replace your existing doorbell with your Ring doorbell, please refer to the user manual included with your Ring Doorbell for further instructions instead.

  1. Take everything that came in your Ring doorbell box to where you want to mount your doorbell.

    You will need a power drill, too, if you intend to install the device on stucco, brick, or concrete.

  2. Snap the small orange level onto the mounting bracket.
    Backplate with orange level highlighted

  3. Hold the mounting bracket up where you want to mount your doorbell.
  4. Make sure the bracket is level by tilting and turning it till the little bubble is in the center of the level.
    Detail of bubble in level

  5. Using a pencil or marker, make dots on the surface through the 4 corner holes of the bracket.
    Backplate against wall with mounting holes highlighted

  6. If you're installing on stucco, brick, or concrete:
    1. Using your power drill and the included drill bit, drill into the surface at the 4 marked spots.
    2. Install the included anchors in each hole.
      Diagram of installing anchors

  7. If you're installing on wood or siding:
    1. You can just screw directly into your wall, using the included Phillips head side of the Ring screwdriver, or a Phillips head screw on a power drill.
  8. Drive the screws though the mounting bracket till it is flush with your wall.
    Diagram of installing screws through backplate to wall

    If your wall is uneven, do not attach the bracket so tightly that it bends.

  9. Remove the level by snapping it off.
  10. Make sure the 2 security screws at the bottom of your Ring doorbell are loose.
    Doorbell with security screws at bottom highlighted

  11. Line up the holes in the back of your Ring doorbell with the slots on the bracket.
  12. Push firmly toward the wall, then down, until you feel a click.
    Diagram of installing doorbell onto backplate hooks

  13. Using the star shaped end of your Ring screwdriver, tighten the 2 security screws at the bottom of your Ring doorbell.
    Diagram of tightening security screws

    Do not lose your Ring screwdriver; you will need that special security screwdriver to remove your doorbell for charging.

  1. Launch the App Store on your mobile device.
    Apple App Store.
  2. Tap Search in the bottom right corner.
    App Store Search Button.
  3. Search for "ring" and tap on the found app.
    Keyword highlighted in App Store search.
  4. Tap Get and Install, then Open to use it.
    Get button highlighted in App Store for found app.
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