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How to Set Up a Chromebook

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

This will guide you through the basic setup of your Chromebook.

Chromebook
 

1 Initial Setup

  1. First, choose Let's go.
    Chromebook Setup welcome screen with Let's Go button highlighted.
  2. If you're using a wireless connection, select your Wi-Fi network here.
    Wi-Fi selection dialog.
  3. Fill in your Wi-Fi password, then select Connect.
    Wi-Fi password entry.
  4. Next, you'll be asked to log into your Google account.

? Do you already have a Google account?

  1. Yes
  2. No

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This will guide you through the basic setup of your Chromebook.

Chromebook
 

  1. First, choose Let's go.
    Chromebook Setup welcome screen with Let's Go button highlighted.
  2. If you're using a wireless connection, select your Wi-Fi network here.
    Wi-Fi selection dialog.
  3. Fill in your Wi-Fi password, then select Connect.
    Wi-Fi password entry.
  4. Next, you'll be asked to log into your Google account.

Existing Google Account

  1. Enter your GMail e-mail address, then select Next.
    GMail e-mail address entry dialog, with Next highlighted.
  2. Enter your Google password, then select Next.
    Password entry dialog.
  3. If you have 2-step Verification enabled, you'll be prompted for the that now. Once filled in, select Next.
    2-step verification prompt.
  1. Next, you'll be shown the Terms and Conditions. Read these carefully. When you're done, scroll to the bottom, and choose I Agree.
    Terms and Conditions with I Agree button highlighted.
  2. Select Next.
    Account setup with Next button highlighted.
  3. Select a picture for your profile, then select OK.
    Profile Picture selection with Next button highlighted.
  4. You'll be given an option to Take a tour of your Chromebook. It's a great idea to take this simple tour to get you up to speed fast with your new Chromebook! If you'd rather look at the tour later, and start using your Chromebook right away, click the X in the right corner.
    Tour screen with Take a tour and close buttons highlighted.
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

New Google Account

  1. If you don't have an e-mail address with Google (ends with @gmail.com), select More options.
    Sign-in screen with More Options highlighted.
  2. Select Create account.
    Sign in dialog with More options menu open and Create account highlighted.
  3. Enter your first and last name. Select Next.
    Create account with First and Last name, Next button highlighted.
  4. Enter your information. Once filled in, select Next.
    Basic information with fill-in fields and Next button highlighted.
  5. Enter a username that you'd like. This will also be your Google e-mail address (ending with @gmail.com), then select Next.
    Sign-in username choice with entry field and Next button highlighted.
  6. In many cases, your first choice will be taken. Google will make suggestions which you can choose from in the bottom left, or you can try another. When you've chosen, select Next.
    Username taken with entry field, suggestions, and Next button highlighted.
  7. Choose a password, enter it a second time to confirm, then select Next. Make note of your password, you will be using it to sign into your Chromebook.
    Password creation with password fields and Next button highlighted.
  8. Enter your phone number. This can help you in resetting your password, should you forget it in the future. Select Next.
    Phone number entry with Next button highlighted.