How to Set the Date and Time on an ecobee Thermostat

Introduction

In This Guide
You'll Learn:
  • How to go about making changes to the date and time settings on your ecobee Smart Thermostat.
Before We Begin:
  • Your ecobee thermostat should be installed.
Ecobee

1 Verify Basic Setup has Been Completed

In order to proceed with this guide successfully, your ecobee Smart Thermostat must be fully installed and functioning properly.

Ecobee Smart Thermostat

? Have your completed the installation and basic setup of your ecobee smart thermostat?

  1. I have completed installation and ran though the basic setup
  2. I have not completed the installation and basic setup

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

In This Guide
You'll Learn:
  • How to go about making changes to the date and time settings on your ecobee Smart Thermostat.
Before We Begin:
  • Your ecobee thermostat should be installed.
Ecobee
In order to proceed with this guide successfully, your ecobee Smart Thermostat must be fully installed and functioning properly.

Ecobee Smart Thermostat

How Do Date & Time Settings Work on My ecobee Smart Thermostat?

Your ecobee Smart Thermostat's date and time settings were automatically configured when your thermostat was installed and set up for the first time. During the initial registration process, you will be asked to select the country/region in which you reside. This information allows your Smart Thermostat to use its internet connection to determine the date and time settings for the particular country/region you've selected. For this reason, there are no manual date and time adjustments needed or offered on your ecobee Smart Thermostat.

What Changes to Date & Time Settings Can I Make?

The date and time settings that your ecobee Smart Thermostat use are automatically set via the internet. As such, there are a limited set of date and time options available to you. These include:

  • Time Format: Choose to display the time in a 12 hour or 24 hour format.
  • Country/Region: Specify the country/region where you reside, so your ecobee device can determine the proper date & time via the internet.

Because date and time settings are tied to your ecobee account, the settings you will have access to will depend on where you are attempting to make changes from:

From the Thermostat

  1. Select the Main Menu.
    Menu
  2. Select Settings.
    Settings
  3. Select Date & Time.
    Date and Time
  4. From here, you will be able to make changes to Time Format.
    ecobee thermostat time format.

    Time format allows you to display the time in either 24 hour (military time) or 12 hour time (AM/PM) formats.

From the ecobee Web Portal

  1. Open your browser, type in ecobee.com and press Enter or Return.
    ecobee.com entered in the address bar
  2. Click the Login button located in the top right corner of the screen.
    Login button
  3. Enter the username and password for your ecobee account, then click Sign In.
    ecobee login page with username, password, and Sign In highlighted
  4. Click Settings.
    Web portal with Settings highlighted
  5. Select Time.
    ecobee time settings screen.
  6. From here, you will be able to make changes to the following:
    Time Format
    Choose to display the time in either 24 hour (military time) or 12 hour time (AM/PM) formats.
    Country and Region
    Your ecobee Smart Thermostat will automatically determine the correct date and time via the internet based on the country and region you've selected.

If you notice that the time on your ecobee thermostat is incorrect due to Daylight Savings Time, this cannot be manually adjusted via the thermostat or via the ecobee web portal. At this time, ecobee is urging users who have this type of issue reach out to their support team for further assistance.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

We use cookies on our website to enhance your experience, analyze site usage and support our marketing efforts. To learn more, visit our Privacy Policy. By clicking “Accept”, you agree to our use of cookies and similar technologies.
Accept