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How to Secure a Windows Phone

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

In this modern connected age more and more of our personal and professional lives are interwoven into our smart phones and tablets. Taking good measures to keep these devices secure should be of paramount importance.

This guide will walk you through the general steps and best practices in securing your Windows Phone.

1 Set PIN

The first step to securing your phone is to make sure you have a PIN set that you can remember, but others cannot guess.

  1. Choose Start.
    Screenshot of Windows phone with start menu highlighted

  2. Choose or swipe to All apps.
    screenshot of windows phone with all apps highlighted

  3. Navigate to and choose Settings.
    Screenshot of settings item

  4. Choose Accounts.
  5. Choose Sign-in Options.
    screenshot of account settings with sign-in options highlighted

  6. Under PIN, choose Add.
    screenshot of sign-in options with add highlighted

  7. Enter your PIN, twice to confirm, and then select OK at the bottom.
    screenshot of pin setup with pin entry and ok button highlighted

2 Enable Encryption

An unencrypted phone is a security risk because regardless of the other security settings on your device, someone can access the phone through other tools, and read the stored data.

  1. Choose Start.
    screenshot of windows phone start menu

  2. Choose or swipe to All apps.
    screenshot of phone start menu with all apps highlighted

  3. Navigate to and choose Settings.
    screenshot of all apps with settings highlighted

  4. Choose System.
    screenshot of settings with System highlighted

  5. Choose Device Encryption.
    screenshot of system settings with device encryption highlighted

  6. Make sure Device encryption is set to On.
    screenshot of device encryption settings with on off switch highlighted

3 Exercise caution

Exercise caution when using your phone.

Be cautious of:

  • What websites you visit.
  • What you tap on while on websites.
  • Links and attachments in emails.
  • Granting 3rd party apps permissions.
  • Who you let use your phone.

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In this modern connected age more and more of our personal and professional lives are interwoven into our smart phones and tablets. Taking good measures to keep these devices secure should be of paramount importance.

This guide will walk you through the general steps and best practices in securing your Windows Phone.

The first step to securing your phone is to make sure you have a PIN set that you can remember, but others cannot guess.

  1. Choose Start.
    Screenshot of Windows phone with start menu highlighted

  2. Choose or swipe to All apps.
    screenshot of windows phone with all apps highlighted

  3. Navigate to and choose Settings.
    Screenshot of settings item

  4. Choose Accounts.
  5. Choose Sign-in Options.
    screenshot of account settings with sign-in options highlighted

  6. Under PIN, choose Add.
    screenshot of sign-in options with add highlighted

  7. Enter your PIN, twice to confirm, and then select OK at the bottom.
    screenshot of pin setup with pin entry and ok button highlighted

An unencrypted phone is a security risk because regardless of the other security settings on your device, someone can access the phone through other tools, and read the stored data.

  1. Choose Start.
    screenshot of windows phone start menu

  2. Choose or swipe to All apps.
    screenshot of phone start menu with all apps highlighted

  3. Navigate to and choose Settings.
    screenshot of all apps with settings highlighted

  4. Choose System.
    screenshot of settings with System highlighted

  5. Choose Device Encryption.
    screenshot of system settings with device encryption highlighted

  6. Make sure Device encryption is set to On.
    screenshot of device encryption settings with on off switch highlighted

Exercise caution when using your phone.

Be cautious of:

  • What websites you visit.
  • What you tap on while on websites.
  • Links and attachments in emails.
  • Granting 3rd party apps permissions.
  • Who you let use your phone.