How to Reset a Ring Video Doorbell Pro

Introduction

If your Ring device is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

1 Video Doorbell Pro

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell Pro:

  1. Locate the black reset button on the right side of the camera, below the faceplate.
    Placement of reset button on doorbell
  2. Press and hold the reset button for 15 seconds.
  3. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell

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If your Ring device is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell Pro:

  1. Locate the black reset button on the right side of the camera, below the faceplate.
    Placement of reset button on doorbell
  2. Press and hold the reset button for 15 seconds.
  3. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell
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