How to Reset a Ring Video Doorbell 2

Introduction

If your Ring device is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

1 Video Doorbell 2

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell 2:

  1. Make sure the doorbell is powered up if it's hardwired or the battery is charged.
    Charging doorbell battery
  2. Locate the black reset button on the front side of the camera, below the faceplate.
    Reset button placement on doorbell
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell
  5. The doorbell settings are now restored to their factory defaults.

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If your Ring device is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell 2:

  1. Make sure the doorbell is powered up if it's hardwired or the battery is charged.
    Charging doorbell battery
  2. Locate the black reset button on the front side of the camera, below the faceplate.
    Reset button placement on doorbell
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell
  5. The doorbell settings are now restored to their factory defaults.
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