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How to Remove a Centered Square on an Element TV

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

The Element Smart TV is a smart TV with a simple, intuitive interface and built-in ability to watch live TV with an antenna, access connected devices like a cable set-top box or game console, and stream content over the internet through different streaming channels (more popularly referred to as apps). 

If you're having issues with a black square in the middle, this guide will provide some solutions that may help.
TV with black square in the middle.

1 Enable or Disable Close Captioning

An increasing amount of digital TV programming and movies are presented with Closed Captioning. Some programs do not have it setup. Make sure your Closed Captioning (CC) is set correctly for what you are watching.

  1. To change the Closed Captioning on your TV, press the CC button and cycle through the options, selecting the one that best fits your needs.
    Element TV Remote with CC button highlighted.

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The Element Smart TV is a smart TV with a simple, intuitive interface and built-in ability to watch live TV with an antenna, access connected devices like a cable set-top box or game console, and stream content over the internet through different streaming channels (more popularly referred to as apps). 

If you're having issues with a black square in the middle, this guide will provide some solutions that may help.
TV with black square in the middle.

An increasing amount of digital TV programming and movies are presented with Closed Captioning. Some programs do not have it setup. Make sure your Closed Captioning (CC) is set correctly for what you are watching.

  1. To change the Closed Captioning on your TV, press the CC button and cycle through the options, selecting the one that best fits your needs.
    Element TV Remote with CC button highlighted.