How to Pair Bluetooth Devices to an Amazon Echo Show

Introduction

Amazon Alexa devices allow you to stream audio through other speakers that are paired through Bluetooth.

Before you start:

  • Place the Echo device and Bluetooth speaker at least three feet apart. When the Echo device is close to external speakers, it may be more difficult for Alexa to hear the wake word and other requests.
  • For best results, use a Bluetooth speaker certified for use with Echo devices. For more information, visit the Amazon Support page titled "Certified Speakers and Supported Bluetooth Profiles for Echo Devices"
  • Make sure you can pair the speaker to other Bluetooth devices, like a mobile phone.
  • Turn the Bluetooth speaker on and turn the volume up.
  • Disconnect any other Bluetooth devices from the Echo device. Echo Devices can only connect with one Bluetooth device at a given time.

Echo devices don't support Bluetooth speakers that require a PIN to pair. 

 

? How do you want to pair the speaker?

  1. Using the Alexa app
  2. Using the Echo Show

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Amazon Alexa devices allow you to stream audio through other speakers that are paired through Bluetooth.

Before you start:

  • Place the Echo device and Bluetooth speaker at least three feet apart. When the Echo device is close to external speakers, it may be more difficult for Alexa to hear the wake word and other requests.
  • For best results, use a Bluetooth speaker certified for use with Echo devices. For more information, visit the Amazon Support page titled "Certified Speakers and Supported Bluetooth Profiles for Echo Devices"
  • Make sure you can pair the speaker to other Bluetooth devices, like a mobile phone.
  • Turn the Bluetooth speaker on and turn the volume up.
  • Disconnect any other Bluetooth devices from the Echo device. Echo Devices can only connect with one Bluetooth device at a given time.

Echo devices don't support Bluetooth speakers that require a PIN to pair. 

 

To Pair an Echo Device to a Bluetooth Speaker

  1. Turn on pairing mode on your Bluetooth speaker. Please refer to the Bluetooth speakers user guide for instructions.
  2. Launch the Alexa app on your mobile device.
    Alexa app

  3. Tap on the Menu symbol.
    Menu symbol highlighted in Alexa app.

  4. Select Settings.
    Settings highlighted is Alexa app menu.

  5. Select your Echo Device.
    Echo devices showing in Alexa app settings.

  6. Then tap on Bluetooth.
    Bluetooth option highlighted in Echo device settings.

  7. Tap on Pair a New Device. Your Echo device enters pairing mode. When your Echo device discovers your Bluetooth speaker, the speaker appears in the list of available devices.
    Pair a New Device option highlighted in Bluetooth settings.

  8. Select your Bluetooth speaker.
    Bluetooth device selection screen.

  9. Your Echo device pairs with the speaker and Alexa then tells you if the pairing is successful.
    Paired Bluetooth device.

If your Echo device doesn't pair with the Bluetooth speaker try these troubleshooting steps:

  • Make sure to unpair other devices from the speaker.
  • For portable speakers, check the batteries for the speaker.
  • Check for interference. Move your Bluetooth speaker and Echo device away from sources of interference, such as microwave ovens, baby monitors, and other wireless devices.
  • In the Alexa app, forget the Bluetooth speaker:
    1. Launch the Alexa app on your mobile device.
      Alexa app

    2. Tap on the Menu symbol.
      Menu symbol highlighted in Alexa app.

    3. Select Settings.
      Settings highlighted is Alexa app menu.

    4. Select your Echo Device.
      Echo devices showing in Alexa app settings.

    5. Then tap on Bluetooth.
      Bluetooth option highlighted in Echo device settings.

    6. Select your Bluetooth speaker
      Paired Bluetooth device.

    7. Tap on Forget Device to unpair the speaker from your Echo device.
      Forget Device highlighted in Bluetooth settings.
  • Try to re-pair the Bluetooth speaker to the Echo device.

To Pair an Echo Show Device to a Bluetooth Speaker

  1. Turn on pairing mode on your Bluetooth speaker. If you don't know how to do this, refer to the user guide for your Bluetooth speaker.
  2. Just say "Alexa, go to settings" or swipe down from the top side of the screen.
    Swipe method shown on Echo Show main screen.

  3. Select Settings.
    Settings option highlighted on Echo Show main screen.

  4. Then go to Bluetooth.
    Bluetooth option highlighted on Echo Show settings screen.

  5. The Echo Show will enter pairing mode and will scan for speakers. When the Echo Show discovers the Bluetooth speaker, it will appear in the list of available devices.
  6. Select your Bluetooth speaker and follow the instructions on the screen. The Echo Show will pair with the speaker and Alexa will tell you if the connection is successful.

If your Echo device doesn't pair with the Bluetooth speaker try these troubleshooting steps:

  • Make sure to unpair other devices from the speaker.
  • For portable speakers, check the batteries for the speaker.
  • Check for interference. Move your Bluetooth speaker and Echo device away from sources of interference, such as microwave ovens, baby monitors, and other wireless devices.
  • In the Alexa app, forget the Bluetooth speaker:
    1. Launch the Alexa app on your mobile device.
      Alexa app

    2. Tap on the Menu symbol.
      Menu symbol highlighted in Alexa app.

    3. Select Settings.
      Settings highlighted is Alexa app menu.

    4. Select your Echo Device.
      Echo devices showing in Alexa app settings.

    5. Then tap on Bluetooth.
      Bluetooth option highlighted in Echo device settings.

    6. Select your Bluetooth speaker
      Paired Bluetooth device.

    7. Tap on Forget Device to unpair the speaker from your Echo device.
      Forget Device highlighted in Bluetooth settings.
  • Try to re-pair the Bluetooth speaker to the Echo device.
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