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How to Install the Xfinity Stream App

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

In This Guide
You'll Learn How To:
  • Install the Xfinity Stream app.
Before We Begin:
  • Have your smart phone or tablet available.
  • Have your Comcast username and password.
Xfinity

1 OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.

? What Operating System do you have on your phone or tablet?

  1. Android
  2. iOS

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In This Guide
You'll Learn How To:
  • Install the Xfinity Stream app.
Before We Begin:
  • Have your smart phone or tablet available.
  • Have your Comcast username and password.
Xfinity

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC. Example Android home screen.
iOS Smartphone
Apple is the only company that makes iOS smartphones. Example iOS home screen.
  1. Launch the Play Store on your smartphone.
    Google Play Store.
  2. Select the search bar at the top.
    Google Play Store with Search highlighted.
  3. Type in "Xfinity Stream", then select Xfinity Stream from the list.
    Google Play Store search with search and Xfinity Stream highlighted.
  4. Select Install.
    Play Store Page for Xfinity Stream with Install highlighted

Getting started with the Xfinity Stream app is very similar on both Android and iOS devices.

If You're Using an Android Device

  1. Open Xfinity Stream.
    Xfinity Stream
  2. Xfinity Stream needs to be able to store TV on your device to allow you to watch offline. The first time you start Xfinity Stream, it will ask permission to access media on your device, select Allow.
    Xfinity Stream request for media access with Allow highlighted.
  3. A welcome screen is shown. Select Get Started.
    Xfinity Stream welcome with Get Started highlighted
  4. Enter your Comcast Username and Password, then select Sign In.
    Xfinity Stream Sign In with Username password and Sign In highlighted

If You're Using an Apple iOS Device

  1. Open Xfinity Stream.
    Xfinity Stream
  2. A welcome screen is shown. Select Get Started.
    Xfinity Stream welcome with Get Started highlighted
  3. You'll be asked to use your Xfinity account to sign in. Select Continue.
    Xfinity account prompt with Continue highlighted
  4. Enter your Comcast Username and Password, then select Sign In.
    Xfinity Stream Sign In with Username password and Sign In highlighted

Features

Much like on the website, you'll be able to:

  • Purchase a TV package.
  • Watch live TV.
  • Stream many of your favorite shows and movies on demand.
  1. Open the App Store.
    iOS App Store
  2. Select Search in the bottom right corner.
    Apple App Store navigation bar with Search highlighted.
  3. Type in "Xfinity Stream", and select Get for Xfinity Stream from the list.
    App store search with search and Get for Xfinity Stream highlighted
  4. Select Get for Xfinity Stream.
    Xfinity Stream App Store Page with Get highlighted