How to Install the Teamviewer App

Introduction

TeamViewer is a simple way to access your computer remotely, help friends or family, as well as transfer files to your remote computer. You can do this from any computer or mobile device with the TeamViewer software installed.
TeamViewer

1 Choose Your Operating System

To continue, we need to know what Operating System your computer or mobile device has.

For Computers

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

For Mobile Devices

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

? What Operating System do you have on your device?

  1. Windows
  2. macOS
  3. Android
  4. iOS

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TeamViewer is a simple way to access your computer remotely, help friends or family, as well as transfer files to your remote computer. You can do this from any computer or mobile device with the TeamViewer software installed.
TeamViewer

To continue, we need to know what Operating System your computer or mobile device has.

For Computers

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

For Mobile Devices

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Open your preferred browser, type teamviewer.com into the address bar, and press Enter.
    Chrome browser with address filled in and highlighted.
  2. On the TeamViewer homepage, select Download For Free.
    TeamViewer homepage with Download for Free highlighted.
  3. Once the file has downloaded, open it.
    Chrome download bar with TeamViewer highlighted.
  4. You'll be asked how you want TeamViewer to work on your system. You want to be able to connect to your personal computer remotely. Select Installation to access this computer remotely (unattended) and indicate you're using TeamViewer for Personal / Non-commercial use, then select Accept - finish.
    TeamViewer installer with Remote Unattended, Personal, and Accept highlighted.
  5. Windows will ask for permission to install TeamViewer, select Yes.
    Windows UAC for TeamViewer with Yes highlighted.
  6. The Unattended access wizard will open. Select Next.
    Unattended Access Wizard with Next highlighted.
  7. Enter a name for your computer. Next, enter a Password to remotely connect to your computer. Finally, select Next.
    Define personal password with Computer name, password, and Next highlighted.

    It is very important that this password is as complex as possible, but still easy for you to remember. This password is used to grant remote access to your computer, do not share it with anyone you do not want to use your computer.

  8. The Wizard will complete, and show you an ID. Write down this ID number; you will need it to connect to your computer in the future. Select Finish.
    Completing Unattended access wizard with ID and Finish highlighted.

    It is important to note this ID. While easy to look up later, it's important to have this information when you want to connect.

Changing TeamViewer Settings

TeamViewer is setup to run when your computer starts up. If you wish to view your ID, change passwords, or any other settings, you can access the program from the TeamViewer icon in your System Tray.

You may need to expand the System Tray to show the TeamViewer icon.

Windows System Tray showing expanding the System Tray and the TeamViewer icon

Remote Access software requires that you have it installed in at least two locations. For example, your home computer and your work computer, or your home computer and a mobile phone. One acts as the client (where you are accessing from), and the other acts as a server (where you are connecting to).

Make sure your remote computer is turned on; you cannot remotely connect to a computer that is turned off.
  1. Open your browser, type teamviewer.com into the address bar at top, and press Return.
    Safari Browser with address entered and highlighted.
  2. On the TeamViewer page, select Download For Free.
    TeamViewer page with Download for Free highlighted
  3. Once the download completes, open the TeamViewer.dmg file.
    Opening Downloaded TeamViewer file
  4. Double click the Install TeamViewer icon.
    TeamViewer package with Install TeamViewer highlighted.
  5. An Introduction page will be displayed. Select Continue.
    Install TeamViewer Introduction with Continue highlighted.
  6. The Software License Agreement is displayed. Carefully read this information, and when you're ready to continue, select Continue.
    License Agreement with Continue highlighted
  7. If you agree with the terms of the software license agreement, select Agree to continue.
    SLA agreement with Agree highlighted.
  8. You'll be asked where you want to install TeamViewer, the default location on your primary hard disk will be fine. Select Install.
    Install location with Install highlighted.
  9. You'll be asked to grant permission to allow TeamViewer to install. Enter your Mac's password, and select Install Software.
    Install software prompt with Password and Install Software highlighted.
  10. With TeamViewer installed, it will open to walk you through setting up remote access. Select Continue.
    Initial Setup with Continue highlighted.
  11. Enter a password to access your machine twice, then select Continue.
    Initial Setup with password fields and Continue highlighted.
  12. Select Finish to continue.
    Setup complete with Finish highlighted.
  13. Installation is complete, select Close.
    Successful installation with Close highlighted.
  14. With installation successful, we don't need the installer anymore. Select Move to Trash.
    Trash TeamViewer prompt with Move to Trash highlighted.
  15. In order to use control from your remote devices, TeamViewer needs certain permissions granted. Select Configure permissions.
    Information about external control with Configure permissions highlighted.
  16. Your Mac will ask if it's okay to open Accessibility for you, select Open System Preferences.
    Accessibility Access with Open System Preferences highlighted.
  17. Security & Privacy Preferences will open, with the Privacy tab, and Accessibility option selected. Select the lock in the bottom-left corner to unlock Preferences.
    Security and Privacy Preferences, Privacy tab, accessibility options with lock highlighted.
  18. Enter your Mac's password, and select Unlock.
    Unlock Security and Privacy Preferences with Password and Unlock highlighted.
  19. Place a checkmark next to TeamViewer and TeamViewer_Desktop to allow TeamViewer to control your computer when you're remotely connected.
    Checks next to TeamViewer and TeamViewer_Desktop.
  20. Finally, we need to get your TeamViewer ID, so you'll be able to connect remotely. Select the TeamViewer icon on the top-right of your menu bar, and select Show TeamViewer.
    TeamViewer Tray icon with Show TeamViewer highlighted.
  21. In TeamViewer, make note of Your ID. You will need this information to remotely connect to your computer in the future.
    TeamViewer with ID highlighted.
    It is important to note this ID. While easy to look up later, it's important to have this information when you want to connect.
  1. Open the Play Store, then select the Search Bar at the top.
    Google Play Store.
    Google Play Store with Search highlighted.
  2. Type in TeamViewer, then select TeamViewer for Remote Control from the list.
    Play Store search for teamviewer highlighted.
  3. Select Install.
    Install button
  1. Open TeamViewer.
    TeamViewer
  2. A short tutorial is shown the first time you launch the app. Select Next.
    TeamViewer Welcome with Next highlighted.
  3. The tutorial continues, showing generally how TeamViewer works and where to download it, select Next.
    TeamViewer Tutorial with Next highlighted.
  4. Suggestions on how to use TeamViewer are shown as part of the tutorial. Select Next.
    TeamViewer Tutorial with Next highlighted.
  5. A reminder that TeamViewer can transfer files as well. This completes the tutorial, select Done.
    TeamViewer Tutorial with Done highlighted.
  1. Open the App Store and select Search in the bottom right corner.
    iOS App Store
    Apple App Store navigation bar with Search highlighted.
  2. Type in TeamViewer, and select Get or Cloud Install for TeamViewer in the list.
    App store with search and cloud install highlighted.
  3. Select Get or Cloud Install for TeamViewer.
    Get button Cloud install
  4. Select Install.
    Install
  5. Select Open.
    Open button
  1. Open TeamViewer.
    TeamViewer
  2. TeamViewer will ask to display notifications, select Allow.
    TeamViewer notification request with Allow highlighted.
  3. A short tutorial is shown the first time you launch the app. Select Next.
    TeamViewer tutorial with Next highlighted.
  4. The tutorial continues, showing generally how TeamViewer works and where to download it, select Next.
    TeamViewer introduction with Next highlighted.
  5. Suggestions on how to use TeamViewer are shown as part of the tutorial. Select Next.
    TeamViewer Introduction with Next highlighted.
  6. A reminder that TeamViewer can transfer files as well. This completes the tutorial, select Done.
    TeamViewer tour with Done highlighted.
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