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How to Install the Sylvania Smart Home App

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

As is the case with many smart home products on the market, there are multiple connection and communication methods available for Sylvania Smart+ lighting products. This guide will help you determine if your Sylvania device requires the Sylvania Smart Home app, and if so, help you get it installed onto your smartphone or tablet.
Sylvania

Supported Devices

Sylvania offers a number of different products, each with a slightly different setup.

Bluetooth Products
BluetoothThe Sylvania Smart Home App can be used to control the Bluetooth line of Smart+ bulbs.
Zigbee and Lightify Products
ZigbeeZigbee bulbs in the Sylvania Smart+ line depend on your Zigbee hub which is a separate product, and do not use the Sylvania Smart Home App.
Zigbee Home Hubs
We offer guides for the following hubs to add your Zigbee bulbs to directly.

1 Install the Sylvania Smart Home App

The Sylvania Smart Home app is available for both Android and iOS smartphones and tablets.

AndroidAndroid
Smart+Google Play Store
If you're using your Android device to view this guide, or have your Android device linked, you can use this link to jump directly to install the app.
  1. Open the Play Store, then select the Search Bar at the top.
    Google Play Store.
    Android Play Store with Search bar highlighted.
  2. Type in Sylvania Smart Home, then select SYLVANIA Smart Home from the list.
    Google Play Store search with Sylvania smart home highlighted
  3. Select Install.
    Play Store app page Install Button.
  4. Select Open to open the app.
    Play Store app page with Open button highlighted.
AppleApple iOS
Apple HomeKitApple HomeKit
Sylvania recommends using the built-in HomeKit app, rather than their custom app, to control your lights. The Sylvania Smart Home app is still useful if you wish to update the firmware of your bulbs due to a problem you may be having.
Smart+Apple App Store
If you're using your iOS device to view this guide, you can use this link to jump directly to install the app.
  1. Open the App Store and select Search in the bottom right corner.
    iOS App Store
    Apple App Store navigation bar with Search highlighted.
  2. Type in Sylvania Smart Home, and select Get.
    Apple App Store search with Get highlighted.
  3. Select Get or Cloud Install for Sylvania Smart Home.
    Get button Cloud install
  4. Select Install.
    Install
  5. Select Open.
    Open button

2 Select Setup Method

When you first open the Sylvania Smart+ App, you'll need to complete some basic setup.

  1. Open the Smart+ app. You'll be asked to allow access. Select Allow or OK for each.
    Smart+
    Android
    Android allow media access with Allow highlighted.Android location request with Allow highlighted.
    iOS
    Home Data access request with OK highlighted.
     
  2. You will then be asked how you want to setup your Sylvania Smart bulbs, as it varies greatly depending on how you wish to control your bulbs.
    List of different ways to setup Sylvania Smart Bulb
    Google Assistant
    The instructions on-screen will walk you through resetting your bulb and connecting it with your Google Assistant instead.Google Home Setup Instructions
    Apple HomeKit
    The instructions on-screen will walk you through resetting your bulb and connecting it with Apple HomeKit instead.Apple HomeKit Setup Instructions
    Amazon Alexa
    The instructions on-screen will walk you through first creating a Sylvania account, then connecting your bulb with your Alexa speaker instead.Amazon Alexa Setup Instructions Page 1
    Sylvania App
    The app will walk you through creating an account and connecting your smartphone directly to your bulbs.Sylvania Account login

3 Initial Setup

The following steps apply if you want to use the Sylvania app to control your lights, rather than controlling them with the Apple HomeKit, Google Home, or Amazon Alexa system.
  1. Select Sign Up at the bottom.
    Sylvania account sign-in with Sign Up highlighted.
  2. Enter your Email Address, then create a Password and enter it twice. Then, select Sign Up.
    Sylvania account creation with Email address both password fields and Sign Up button highlighted
  3. Check your Email. A message containing a verification code will be sent to you.
    Make note of this code, you will need it to complete setup in the next step!
    Email with verification code highlighted.
  4. Enter your Verification Code, and select Verify.
    Email verification with Verification code and Verify button highlighted
  5. The Sylvania Smart Home Smart+ app is fully setup and ready to add your first device!

4 Add Group and Device

  1. Open Smart+.
    Smart+
  2. Select + Add A Group.
    Smart+ with + Add A Group button highlighted
  3. Select the room your Sylvania device is in, or enter a name for your room.
    Room selection with a room highlighted
  4. Select + Add A Device.
    Room setup with + Add A Device button highlighted.
  5. Smart+ will scan your room for devices.
    Scanning for devices
  6. Follow the instructions on screen to complete adding your device.

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As is the case with many smart home products on the market, there are multiple connection and communication methods available for Sylvania Smart+ lighting products. This guide will help you determine if your Sylvania device requires the Sylvania Smart Home app, and if so, help you get it installed onto your smartphone or tablet.
Sylvania

Supported Devices

Sylvania offers a number of different products, each with a slightly different setup.

Bluetooth Products
BluetoothThe Sylvania Smart Home App can be used to control the Bluetooth line of Smart+ bulbs.
Zigbee and Lightify Products
ZigbeeZigbee bulbs in the Sylvania Smart+ line depend on your Zigbee hub which is a separate product, and do not use the Sylvania Smart Home App.
Zigbee Home Hubs
We offer guides for the following hubs to add your Zigbee bulbs to directly.

The Sylvania Smart Home app is available for both Android and iOS smartphones and tablets.

AndroidAndroid
Smart+Google Play Store
If you're using your Android device to view this guide, or have your Android device linked, you can use this link to jump directly to install the app.
  1. Open the Play Store, then select the Search Bar at the top.
    Google Play Store.
    Android Play Store with Search bar highlighted.
  2. Type in Sylvania Smart Home, then select SYLVANIA Smart Home from the list.
    Google Play Store search with Sylvania smart home highlighted
  3. Select Install.
    Play Store app page Install Button.
  4. Select Open to open the app.
    Play Store app page with Open button highlighted.
AppleApple iOS
Apple HomeKitApple HomeKit
Sylvania recommends using the built-in HomeKit app, rather than their custom app, to control your lights. The Sylvania Smart Home app is still useful if you wish to update the firmware of your bulbs due to a problem you may be having.
Smart+Apple App Store
If you're using your iOS device to view this guide, you can use this link to jump directly to install the app.
  1. Open the App Store and select Search in the bottom right corner.
    iOS App Store
    Apple App Store navigation bar with Search highlighted.
  2. Type in Sylvania Smart Home, and select Get.
    Apple App Store search with Get highlighted.
  3. Select Get or Cloud Install for Sylvania Smart Home.
    Get button Cloud install
  4. Select Install.
    Install
  5. Select Open.
    Open button

When you first open the Sylvania Smart+ App, you'll need to complete some basic setup.

  1. Open the Smart+ app. You'll be asked to allow access. Select Allow or OK for each.
    Smart+
    Android
    Android allow media access with Allow highlighted.Android location request with Allow highlighted.
    iOS
    Home Data access request with OK highlighted.
     
  2. You will then be asked how you want to setup your Sylvania Smart bulbs, as it varies greatly depending on how you wish to control your bulbs.
    List of different ways to setup Sylvania Smart Bulb
    Google Assistant
    The instructions on-screen will walk you through resetting your bulb and connecting it with your Google Assistant instead.Google Home Setup Instructions
    Apple HomeKit
    The instructions on-screen will walk you through resetting your bulb and connecting it with Apple HomeKit instead.Apple HomeKit Setup Instructions
    Amazon Alexa
    The instructions on-screen will walk you through first creating a Sylvania account, then connecting your bulb with your Alexa speaker instead.Amazon Alexa Setup Instructions Page 1
    Sylvania App
    The app will walk you through creating an account and connecting your smartphone directly to your bulbs.Sylvania Account login
The following steps apply if you want to use the Sylvania app to control your lights, rather than controlling them with the Apple HomeKit, Google Home, or Amazon Alexa system.
  1. Select Sign Up at the bottom.
    Sylvania account sign-in with Sign Up highlighted.
  2. Enter your Email Address, then create a Password and enter it twice. Then, select Sign Up.
    Sylvania account creation with Email address both password fields and Sign Up button highlighted
  3. Check your Email. A message containing a verification code will be sent to you.
    Make note of this code, you will need it to complete setup in the next step!
    Email with verification code highlighted.
  4. Enter your Verification Code, and select Verify.
    Email verification with Verification code and Verify button highlighted
  5. The Sylvania Smart Home Smart+ app is fully setup and ready to add your first device!
  1. Open Smart+.
    Smart+
  2. Select + Add A Group.
    Smart+ with + Add A Group button highlighted
  3. Select the room your Sylvania device is in, or enter a name for your room.
    Room selection with a room highlighted
  4. Select + Add A Device.
    Room setup with + Add A Device button highlighted.
  5. Smart+ will scan your room for devices.
    Scanning for devices
  6. Follow the instructions on screen to complete adding your device.