How to Install the Sylvania Smart Home App

Introduction

In This Guide
You'll Learn How To:
  • Install the companion app for your Sylvania Smart+ device.
Before We Begin:
  • Have your Tablet or Smartphone available.
Sylvania

1 OS Choice

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

? What Operating System do you have on your phone or tablet?

  1. Android
  2. iOS

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In This Guide
You'll Learn How To:
  • Install the companion app for your Sylvania Smart+ device.
Before We Begin:
  • Have your Tablet or Smartphone available.
Sylvania

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Launch the Play Store on your smartphone.
    Google Play Store.
  2. Select the search bar at the top.
    Google Play Store with Search highlighted.
  3. Type in Sylvania Smart Home, then select SYLVANIA Smart Home from the list.
    Google Play Store search with Sylvania smart home highlighted
  4. Select SYLVANIA Smart Home.
    Google Play search results with Sylvania Smart Home highlighted.
  5. Select Install.
    Google Play Sylvania Smart Home app store page with Install highlighted
  1. Open Smart+.
    Smart+
  2. Select Sign Up at the bottom.
    Sylvania account sign-in with Sign Up highlighted.
  3. Enter your Email Address, then create a Password and enter it twice. Then, select Sign Up.
    Sylvania account creation with Email address both password fields and Sign Up button highlighted
  4. Check your Email. A message containing a verification code will be sent to you.
    Make note of this code, you will need it to complete setup in the next step!
    Email with verification code highlighted.
  5. Enter your Verification Code, and select Verify.
    Email verification with Verification code and Verify button highlighted
  6. Smart+ will request permission to your phone's location. Select Allow.
    Location authorization prompt with Allow highlighted.
  7. You may be prompted to exclude this app from a power savings profile. If you are, select Exclude.
    Power savings exclusion with Exclude highlighted.
  8. Smart+ will request permission to access media on your device, select Allow.
    Media access request with Allow highlighted.
  9. The Sylvania Smart Home Smart+ app is fully setup and ready to add your first device!
  1. Open Smart+.
    Smart+
  2. Select + Add A Group.
    Smart+ with + Add A Group button highlighted
  3. Select the room your Sylvania device is in, or enter a name for your room.
    Room selection with a room highlighted
  4. Select + Add A Device.
    Room setup with + Add A Device button highlighted.
  5. Smart+ will scan your room for devices.
    Scanning for devices
  6. Follow the instructions on screen to complete adding your device.
The Sylvania Smart+ devices are not controlled by the Sylvania Smart Home app.

Instead, they are controlled using the Apple HomeKit app that comes with your iPad or iPhone.

The Sylvania Smart Home app only allows you to update the firmware of your Sylvania Smart+ devices.

We have a special guide setup to walk you through the process of setting up Apple Home.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

  1. Open the App Store.
    iOS App Store
  2. Select Search in the bottom right corner.
    Apple App Store navigation bar with Search highlighted.
  3. Type in Sylvania Smart Home, and select Get.
    Apple App Store search with Get highlighted.
  4. Select Get for Sylvania Smart Home.
    App Store page for Sylvania Smart Home with Get highlighted.
  1. Open SYLVANIA Smart Home.
    Smart+
  2. Sylvania Smart Home needs access to Home Data, select OK.
    Home Data access request with OK highlighted.
  3. Swipe down to refresh your devices and update firmware on any out of date.
    Sylvania Smart Home with arrow pointing down.
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