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How to Install the Element Remote App

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Support.com Tech Pro Team
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Introduction

Element Remote is a specialized application for Element Smart TV. In a connected home network, it allows user to control Element smart TV easily with mobile devices like mobile phone, tablets, etc. All you have to do is to download the Element Remote app for your Android phone or tablet from Google Play.
Element app.

Unfortunately, there is no App for iOS devices.

Before you proceed we need to make sure your TV and Phone/Tablet are connected to the same Wi-Fi network.

1 Check Wi-Fi

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

To Check If Your Android Mobile Device Is Connected to Wi-Fi

  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Select Wi-Fi.
    Wi-Fi
  3. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
    Wi-Fi settings with Wi-Fi On switch and connected network highlighted.

2 Verify Network Connection

  1. On your remote control, press MENU to display the main interface.
    Remote Menu. Illustration
  2. Use your remote's arrow buttons to highlight TV SETTINGS, and press OK. Then, use the arrow buttons to select NETWORK and press OK.
    TV Settings, Network. Screenshot
  3. You will be presented with information regarding your network connection.
    • In the first field (1), the type of network connection your TV is using will be displayed. This will be either "WIRED" or "WIRELESS."
    • In the second field (2), your current connection status will be displayed. The name of the network you are connected to will be displayed beneath your connection status.
    • The bottom field will display the IP addressing information of your connection.
      Element Smart TV Network Status. Screenshot

? Is your TV connected to your home Wi-Fi network?

  1. Yes
  2. No

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Element Remote is a specialized application for Element Smart TV. In a connected home network, it allows user to control Element smart TV easily with mobile devices like mobile phone, tablets, etc. All you have to do is to download the Element Remote app for your Android phone or tablet from Google Play.
Element app.

Unfortunately, there is no App for iOS devices.

Before you proceed we need to make sure your TV and Phone/Tablet are connected to the same Wi-Fi network.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

To Check If Your Android Mobile Device Is Connected to Wi-Fi

  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Select Wi-Fi.
    Wi-Fi
  3. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
    Wi-Fi settings with Wi-Fi On switch and connected network highlighted.
  1. On your remote control, press MENU to display the main interface.
    Remote Menu. Illustration
  2. Use your remote's arrow buttons to highlight TV SETTINGS, and press OK. Then, use the arrow buttons to select NETWORK and press OK.
    TV Settings, Network. Screenshot
  3. You will be presented with information regarding your network connection.
    • In the first field (1), the type of network connection your TV is using will be displayed. This will be either "WIRED" or "WIRELESS."
    • In the second field (2), your current connection status will be displayed. The name of the network you are connected to will be displayed beneath your connection status.
    • The bottom field will display the IP addressing information of your connection.
      Element Smart TV Network Status. Screenshot
  1. Open Play Store.
    Play Store
  2. Type Element Remote in the search bar.
  3. Select Element Remote from the search results.
    Element Remote App Android Search. Screenshot
  4. Tap Install to start the download.
    Element Remote App Android Install. Screenshot
  5. If prompted, click Accept.
  6. Once downloaded, click Open to proceed to the setup.
    Element Remote App Android Open. Screenshot

We need to get a 6 character connection code from your TV to get it connected to your wireless device.

  1. On your remote, hit Menu.
    Element Remote Menu. Illustration
  2. Go to Setup.
  3. Go to Settings.
  4. Go to Portable Remote. A 6 character code will display.
  5. On your phone select the person icon at the top.
    Element App Person. Screenshot
  6. Type in the code that is on your TV, then select Connect.
    Element Remote App Connection Code
  7. Your mobile device will connect to your Smart TV.
  8. If the Element app did not return to its home screen, select Return.
    Element Remote Return
  9. The Element app will now allow you to control your Smart TV in the same way the supplied remote does.
    Element Remote
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