How to Install the DJI GO 4 App

Introduction

In This Guide
You'll Learn:
  • How to install the companion apps for your DJI drone:
    • The DJI GO 4 app for mobile devices,
    • The DJI Assistant 2 app for computers.
You'll Need:
  • A computer or mobile device with an internet connection.

? What type of device would you like to install the app on?

  1. Mobile Device
  2. Computer

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In This Guide
You'll Learn:
  • How to install the companion apps for your DJI drone:
    • The DJI GO 4 app for mobile devices,
    • The DJI Assistant 2 app for computers.
You'll Need:
  • A computer or mobile device with an internet connection.

DJI GO 4 App.
The DJI GO 4 app allows you to pilot your drone, control the gimbal, camera and other drone functions. It features drone configuration settings, as well as photo and video editing and sharing. This guide will assist you with installing the app onto your mobile device and activating the drone.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

To Check If Your Android Mobile Device Is Connected to Wi-Fi

  1. Open Settings on your phone or tablet.
    Android Settings.
  2. Select Wi-Fi.
    Wi-Fi
  3. Make sure Wi-Fi is turned On. The Wi-Fi network that you are connected to will say Connected under its name.
    Wi-Fi settings with Wi-Fi On switch and connected network highlighted.
  1. Launch the Play Store app on your Android device.
    Play Store.
  2. Tap in the search box at the top of the screen.
    Search bar highlighted in Google Play store.
  3. Search for "DJI GO 4" and tap on the found app.
    DJI GO 4 App found in Google Play store.
  4. Tap Install and then Open to use it.
  1. Launch the DJ GO 4 app on your mobile device.
    DJI GO 4.
  2. Read through the Terms of Use and Privacy Agreement then tap I Agree when you're ready to continue.
    I Agree button highlighted on agreement acceptance screen.
  3. Choose whether you want to Join or Not Consider the DJI Product Improvement Plan.
    Choices highlighted for Product Improvement Plan.
  4. Choose how you want to login to the app:
    • If you want to use a new DJI account or don't have one, choose Sign Up and fill in your new account information.
    • If you want to use an existing DJI account, choose Sign In and fill in your login information.
    Sign Up and Sign In buttons highlighted in mobile app.

The DJI Assistant 2 software contains extra settings and utilities for use with your drone. With the DJI Assistant 2 software, you have options to upload your flight data, black box information, calibrate your vision sensors and upgrade your firmware. The software also includes a simulator for testing flight settings and practice flying your DJI Drone.
DJI Assistant icon

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

To Check Network Status on Windows 10

1st Method

  1. The Network icon in the lower right corner of the screen can tell you a lot about your network connection and the state it’s in.
    Windows 10 notification area with network icon highlighted. Screenshot
  2. The Network icon represents the current status of your network connection. Depending on the current status of your connection, the appearance of this icon will change. The following are the different icons you might see and their corresponding meanings.
    Ethernet Icon Represents an Ethernet connection and successful connection to the internet.
    Ethernet Icon Represents an Ethernet connection with no connection to the internet.
    Network Icon No network adapters are detected or enabled.
    Wi-Fi icon You’re connected to WiFi and the Internet.
    Wi-Fi icon Connected to WiFi, but no Internet connection is detected (also known as limited connectivity).
    Wi-Fi icon A wireless adapter is detected and there are wireless networks in range, but you’re not connected to one.
    Wi-Fi icon Your wireless network adapter is recognized, but no WiFi networks are found and you’re not connected to WiFi.
     
  3. If you want to see even more information about your connection status, click the Network icon itself regardless of what status it currently displays.
    Windows 10 system tray wired network icon.
    or
    Windows 10 system tray wireless network icon.
  4. This will bring up the Network menu. Within your network menu, you can see the status of your current connection. If your device is capable of connecting to WiFi, you will also see a list of wireless networks your device is currently in range of.
    Windows 10 Wi-Fi list. Screenshot
    • The status underneath each network name represent either your device's current connection status to that network, or additional attributes of that network.
        • Connected, Secured: This means you are connected to this WiFi network, and the network is secured with a password.
        • Connected: This means you are connected to this WiFi network. This network may not be password protected.
        • Secured: This is an available WiFi network that requires a password to successfully connect to.
        • Open: This is an available WiFi network with no password required.
    • The icons to the left of each network name indicate an individual network's signal strength. This will vary depending on your physical distance from each network's point of origin, among other factors.
      Wi-FI symbol with full bars WiFi network with very strong signal (Best).
      Wi-Fi symbol with 3 of 4 bars WiFi network with strong signal (Good).
      Wi-Fi symbol with 2 of 4 bars WiFi network with weak signal strength (OK).
      Wi-Fi symbol with 1 of 4 bars WiFi network with very weak signal (Worst).
      Wi-Fi symbol with shield highlighted This WiFi network is not password-protected (Open network).

2nd Method

  1. Select the Start button.
    Windows 10 Start button
  2. Select Settings.
    Settings Icon in Start Menu
  3. Select Network & Internet.
    Settings menu with Network and Internet highlighted. Screenshot
  4. Select Status. Your current connection status will be displayed on the right side of the screen.
    Network and Internet menu with Status highlighted. Screenshot
  1. Open your browser and go to dji.com/products and select Learn more for your drone.
    DJI product page with Learn more highlighted. Screenshot
  2. Click on Downloads.
    DJI Drone page with Downloads highlighted. Screenshot
  3. Click on the EXE for DJI Assistant.
    DJI downloads page with EXE highlighted. Screenshot
  4. Open or Run the download.
    Download confirmation with Run highlighted. Screenshot
  5. Click Yes on the User Account Control page.
    UAC window with Yes highlighted. Screenshot
  6. Click on I accept the agreement, then click on Next.
    DJI install page with I accept and Next highlighted. Screenshot
  7. The next few pages you can click on Next. When available, click on Install.
    DJI install page with Install highlighted. Screenshot

  8. Click on Finish.
    DJI install page with Finish highlighted. Screenshot
  9. Click on Agree.
    DJI Assistant start page with agree highlighted. Screenshot
  10. Click on Agree.
    Privacy Policy with Agree highlighted. Screenshot
  11. Click on the slider to turn any of the options you want on (it is ok to leave all of them off) and then click on Next.
    Authorization with options and Next highlighted. Screenshot
  12. Click either on Join User Experience Improvement Program or Do not consider, either is ok to choose.
    User Experience page with both options highlighted. Screenshot
  13. Once you see this page, the program is installed. You can close it at any time.
    DJI connection page. Screenshot
  1. Launch the DJI Assistant 2 app.
    DJI Assistant 2.
  2. Click Login in the top right corner.
    Login highlighted in DJI Assistant 2.
  3. Choose how you want to login to the app:
    • If you want to use a new DJI account or don't have one, choose Sign Up and fill in your new account information.
    • If you want to use an existing DJI account, choose Sign In and fill in your login information.
    Login prompt highlighted in DJI Assistant 2.
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

  1. Click on the Apple Menu and go to System Preferences.
    Apple Menu with System Preferences Highlighted
  2. Click On Network.
    Network
  3. Click on the Network Adapter which you are checking.
    List of network adapters
  4. Here you will find the status of your internet connection.
    Connection status indicators. Green for Connected, Amber for Not Configured, and Red for Not Connected.
  1. Open your browser and go to dji.com/products and select Learn more for your drone.
    DJI product page with Learn more highlighted. Screenshot
  2. Click on Downloads.
    DJI Drone page with Downloads highlighted. Screenshot
  3. Click on the DMG for DJI Assistant.
    DJI downloads page with DMG highlighted. Screenshot
  4. Click on the Downloads button, then click on DJI Assistant.
    Safari downloads button with DJI assistant highlighted. Screenshot
    • You will most likely get a window saying it won't open because it's from an unidentified developer. That is fine, click on OK.
      Warning window with OK highlighted. Screenshot
    • Click on the Apple in the upper left, then click on System Preferences.
      Apple meni with System Preferences highlighted. Screenshot
    • Click on Security & Privacy.
      System preferences with Security and Privacy highlighted. Screenshot
    • Click on Open Anyway.
      Security & Privacy window with Open anyway highlighted. Screenshot
    • Click on Open.
      Confirmation window, with Open highlighted. Screenshot
  5. Click on Continue.
    DJI Assistant installer  with Continue highlighted. Screenshot
  6. Click on Continue. Then click on Agree.
    DJI installer with Continue highlighted. Screenshot
    DJI Installer Terms with Agree highlighted. Screenshot
  7. Click on Continue.
    DJI Installer with Continue highlighted. Screenshot
  8. Click on Install.
    DJI Installer with Install highlighted. Screenshot
  9. You might get an account confirmation. Enter in the account password, and click on Install Software.
    User account confirmation with Install Software highlighted. Screenshot
  10. Click on Close.
    Installer finished, with Close highlighted. Screenshot
    • You might get a window to install HoRNDIS. Click on Continue.
      Horndis installer with continue highlighted. Screenshot
    • Click on Install.
      Install menu with Install highlighted. Screenshot
  11. Once done, open DJI Assistant.
    DJI Assistant icon
  12. Click on Agree.
    Privacy Policy with Agree highlighted. Screenshot
  13. Click on the slider to turn any of the options you want on (it is ok to leave all of them off) and then click on Next.
    Authorization with options and Next highlighted. Screenshot
  14. Click either on Join User Experience Improvement Program or Do not consider, either is ok to choose.
    User Experience page with both options highlighted. Screenshot
  15. Once you see this page, the program is installed. You can close it at any time.
    DJI connection page. Screenshot
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

To Check If Your iOS Mobile Device Is Connected to Wi-Fi

  1. From the main screen of your device, look for and open Settings.
    iOS Settings icon.
  2. With Settings open, look for the Wi-Fi field. This field will display the current Wi-Fi status on the right hand side:
      • Off - the Wi-Fi antenna is currently disabled.
      • Not Connected - Wi-Fi is turned on, but your device is not currently connected to a network.
      • Wi-Fi network name - Wi-Fi is turned on, and the network name displayed is the network your device is currently connected to.
    Wi-Fi highlighted in iOS settings.
  3. You can also tap on the Wi-Fi field and make sure the Wi-Fi switch is in the On position. The switch should be green in color and will display the network that you are currently connected to directly beneath it with a check mark to the left.
    iOS Wi-Fi menu highlighting the Wi-Fi switch and the currently connected network.
  1. Launch the App Store.
    Apple App Store.
  2. Tap Search in the bottom right corner.
    App Store Search Button.
  3. Type "DJI GO 4" in the search bar at the top. The app will show up below.
    Keyword and Get option highlighted for searched app.
  4. Tap Get and Install, then Open to use it.
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

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