How to Install the Denon 500 Series Remote App

Authored by: Support.com Tech Pro Team

1. Introduction

In This Guide

You'll Learn How To:

  • Install your Denon app on an iOS or Android device.

Before We Begin:

  • Be near your Denon device.
  • Have your iOS or Android device nearby.

2. Enable Bluetooth

  1. Open Settings on your phone or tablet.
Settings icon.
  1. Then tap Bluetooth.
iOS settings with Bluetooth selected.
  1. Make sure Bluetooth is set to On.
Bluetooth settings with Bluetooth switch in ON position.

3. Install iOS App

  1. From the main screen, open the App Store.
Apple App store icon.
  1. At the bottom of the screen, tap on Search.
Apple app store highlighting the search option.
  1. Type Denon 500 Series Remote on the search bar at the top.
  2. Tap Search to start the search.
Apple app store highlighting the search button.
  1. .
  2. Tap the App to see its download options.
Apple app store displaying the Denon 500 series remote app, highlighting the get button.
  1. Tap Get.
Apple app store displaying the Denon 500 series remote app, highlighting the get button.
  1. Tap OPEN once the app is installed.

4. Enable Bluetooth

  1. Use the scroll wheel or the quickselect buttons to select Bluetooth.
Denon receiver front panel highlighting the selector knob and the LCD display.
  1. With Bluetooth selected, press Option on your remote.
Denon remote showing bluetooth and option buttons
  1. The AVR will enter pairing mode.
Denon receiver on-screen display for Bluetooth pairing mode.

5. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.

From any iOS device (iPod, iPad, iPhone):

  1. Open Settings
Settings app icon.
  1. Then Bluetooth.
Settings menu with Bluetooth highlighted.
  1. Set the Bluetooth accessory in pairing/discovery mode.
  2. Wait for your iOS device to display the detected Bluetooth accessory.
Bluetooth settings page.
  1. Select the Bluetooth accessory to pair it with the iOS device.
  2. If there is a passkey, put it in.
  3. If there is no passkey then your Bluetooth accessory should be paired now.

6. Setup App

  1. Open your Denon 500 Series Remote App.
Denon 500 Series remote app icon.
  1. The first time you open the app, it will ask for you to detect available AVRs or add devices. Tap Detected Denon AVRs.
Denon remote app highlighting the detected denon AVRs option.
  1. Tap the AVR you have installed.
Denon remote app displaying a list of available AVR devices.

7. Enable Bluetooth

  1. Swipe down on your screen (or up, if using a tablet) to access the menu.
  2. Hold down on the Bluetooth icon to bring up Bluetooth options.
Android pull down screen with Bluetooth icon highlighted. Screenshot.
  1. Ensure the Bluetooth switch is set to ON.
Android pull down screen with Bluetooth toggle highlighted. Screenshot.

8. Install Android App

  1. Launch the Play Store on your smartphone.
Google Play Store.
  1. Select the search bar at the top.
Google Play Store with Search highlighted.
  1. Type in Denon 500 Series Remote, then select Denon 500 Series Remote from the list.
Search results for Denon 500
  1. Select Install.
Install Denon app
  1. You may be prompted to grant special permissions to the app on your device. If so, tap Accept to proceed.
Accept button
  1. Select Open to open the app.
Android open icon

9. Enable Bluetooth

  1. Use the scroll wheel or the quickselect buttons to select Bluetooth.
Denon receiver front panel highlighting the selector knob and the LCD display.
  1. With Bluetooth selected, press Option on your remote.
Denon remote showing bluetooth and option buttons
  1. The AVR will enter pairing mode.
Denon receiver on-screen display for Bluetooth pairing mode.

10. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.

Use one of the following connection methods:

  • Method 1 - The Drop Down Menu
  • Method 2 - Settings

Drop down menu

  1. Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu.
  2. Locate the Bluetooth icon.
Picture of the Bluetooth B symbol.
  1. Press and hold the Bluetooth icon.
  2. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  3. Ensure Bluetooth is On and then select your device from the list below.
  1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

Android menu settings

  1. Locate and tap the Apps Menu.
Screenshot of the Android Apps menu.
  1. Locate and tap the Settings icon.
Screenshot of the settings icon.
  1. Select the Bluetooth. You may need to select Connections first.
  2. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  3. Ensure Bluetooth is On and then select your device from the list below.
Screenshot of the Android Bluetooth menu highlighting the on and off switch at the top and a device from the available devices list.
  1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.