How to Install the Chrome Remote Desktop App

Introduction

Chrome Remote Desktop

Mobile and Desktop Capabilities

On the desktop version for Windows and macOS, you will be able to share your desktop, as well as connect to, control, and view other desktop computers you have setup.

On the mobile version for Android and iOS, you will be able to connect to your desktop and control it, but you cannot share your mobile screen.

1 Choose Your Operating System

To continue, we need to know what Operating System your computer or mobile device has.

For Computers

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

For Mobile Devices

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

? What Operating System do you have on your device?

  1. Windows
  2. macOS
  3. Android
  4. iOS

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Chrome Remote Desktop

Mobile and Desktop Capabilities

On the desktop version for Windows and macOS, you will be able to share your desktop, as well as connect to, control, and view other desktop computers you have setup.

On the mobile version for Android and iOS, you will be able to connect to your desktop and control it, but you cannot share your mobile screen.

To continue, we need to know what Operating System your computer or mobile device has.

For Computers

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

For Mobile Devices

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Open Google Chrome, type remotedesktop.google.com in the address bar, and press enter.
    Google Chrome
    Chrome browser with address typed in and highlighted.
  2. Select Remote Access at the top, then select the download button for Set up remote access.
    Chrome Remote Desktop with Remote Access and download button highlighted.
  3. A new window will open showing the Chrome Remote Desktop Extension. Select Add to Chrome.
    Chrome Web Store with Chrome Remote Desktop extension with Add to Chrome highlighted.
  4. Select Add Extension at the bottom.
    Add Chrome Remote Desktop prompt with Add Extension highlighted.
  5. Chrome will download a program to install, and will ask if you want to install it. Select Yes.
    UAC prompt with Yes highlighted.
  6. Select Turn On for Set up remote access.
    Set up remote access prompt with Turn On highlighted.
  7. Enter a name for your computer, so you can recognize it easily later, then select Next.
    Choose a name prompt with Name and Next highlighted.
  8. Choose a PIN and enter it twice, then select Start.
    Choose a PIN with PIN entry and Start highlighted.

    Your PIN will show up as dots to keep people from seeing it over your shoulder.

  9. Chrome Remote Desktop will enable, and request permission. Select Yes.
    UAC prompt with Yes highlighted.
  10. Chrome Remote Desktop is setup, and will show your computer as online.
    Chrome Remote Desktop showing Computer Online.

Remote Access software requires that you have it installed in at least two locations. For example, your home computer and your work computer, or your home computer and a mobile phone. One acts as the client (where you are accessing from), and the other acts as a server (where you are connecting to).

Make sure your remote computer is turned on; you cannot remotely connect to a computer that is turned off.
  1. Open Chrome, and in the address bar at top, type remotedesktop.google.com, and press Return on your keyboard.
    Google Chrome
    Chrome browser with address entered and highlighted.
  2. Select Remote Access.
    Remote Access page with Remote Access highlighted.
  3. Select the Download arrow under Set up remote access.
    Set up remote access with download arrow highlighted.
  4. Select Add to Chrome.
    Chrome Remote Desktop extension page with Add to Chrome highlighted.
  5. Select Add extension.
    Chrome Remote Desktop prompt with Add extension highlighted.
  6. Once the extension is added, return to the Chrome Remote Desktop window, and select the Download arrow again. This time, it will download the Remote Desktop Client software.
    Set up remote access with download arrow highlighted.
  7. Once downloaded, select Accept & Install.
    Ready to install with Accept and install highlighted
  8. For Open download, select Yes.
    Open Download prompt with Yes highlighted
  9. Double click the Chrome Remote Desktop Host.
    Chrome Remote Desktop disk image with Chrome Remote Desktop Host package highlighted.
  10. In the installer, select Continue.
    Remote Desktop installer with Continue highlighted.
  11. Select Install.
    Remote Desktop Installer with Install highlighted.
  12. Enter your Mac's password, and select Install Software.
    New software authorization prompt with password and install software highlighted.
  13. Enter a name for your computer, and select Next.
    Computer name with name and Next highlighted.
  14. Enter a PIN to access your computer twice, and select Start.
    Choose PIN with PIN entry and Start highlighted.
  15. Enter your Mac's password again to add the PIN, and select OK.
    Remote Desktop Changes prompt with password and OK highlighted.
  16. You'll be asked if you want remote users to be able to control this computer. Select Open Preferences.
    Control machine prompt with Open Preferences highlighted
  17. Security & Privacy Preferences will open, with the Privacy tab, Accessibility area selected. Unlock these settings by selecting the lock icon in the bottom-left corner.
    Security and Privacy Preferences Privacy Accessibility with lock highlighted.
  18. Enter your Mac's password, and select Unlock.
    Preferences prompt with password and Unlock highlighted.
  19. Place a checkmark next to org.chromium.chromoting.me2me.sh.
    Security and Privacy Privacy Accessibility with chrome remote desktop extension checked and highlighted.
  20. Return to the install application, and select Close.
    Successful installation with close highlighted.
  21. With the software installed, it's safe to trash the Host installer. Select Move to Trash.
    Trash prompt with Move to Trash highlighted.
  1. Open the Play Store, then select the Search Bar at the top.
    Google Play Store.
    Google Play Store with Search highlighted.
  2. Type in Chrome Remote Desktop, then select Chrome Remote Desktop from the list.
    Google Play Store search with Chrome Remote desktop highlighted.
  3. Select Install.
    Install button
  1. Open the App Store and select Search in the bottom right corner.
    iOS App Store
    Apple App Store navigation bar with Search highlighted.
  2. Type in Chrome Remote Desktop, and select Get for Chrome Remote Desktop in the list.
    App store listing for Chrome Remote Desktop with Get highlighted.
  3. Select Get or Cloud Install for Chrome Remote Desktop.
    Get button Cloud install
  4. Select Install.
    Install
  1. Open Chrome Remote Desktop and select Sign In.
    Chrome Remote Desktop
    Chrome Remote Desktop with Sign In highlighted.
  2. Enter your Google Email address, and select Next.
    Google Sign In prompt with email and next highlighted.
  3. Enter your Google Password, then select Next.
    Google Login prompt with password and Next highlighted.

    You may be prompted for additional information to verify your Gmail account. Follow the instructions on your screen to complete signing into your Google Chrome account.

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