How to Install Philips Hue Sync for Mac and Windows

Introduction

In This Guide
You'll Learn How To:
  • Install Philips Hue's Hue Sync application to control your Hue Lights from your computer.
Before We Begin:
  • Have your Hue lights setup.
  • Be at your computer.
  • Be able to access your Hue Bridge.
Philips Hue

1 OS Choice

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave

? What Operating System do you have on your computer?

  1. Windows
  2. macOS

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In This Guide
You'll Learn How To:
  • Install Philips Hue's Hue Sync application to control your Hue Lights from your computer.
Before We Begin:
  • Have your Hue lights setup.
  • Be at your computer.
  • Be able to access your Hue Bridge.
Philips Hue

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave
  1. Open your preferred browser.
    Main Desktop Browsers.
  2. Type www.meethue.com/entertainment/hue-sync and press Enter on your keyboard.
    Chrome browser with address filled in and highlighted.
  3. Scroll down the page, and select "Download for Windows".
    Download for Windows
  4. Open the download.
    Chrome browser with download highlighted.
  5. Windows will ask for permission to start the install program. Select Yes.
    UAC prompt with Yes highlighted.
  6. A welcome screen will be displayed, select Next.
    Hue Sync Installer welcome screen with Next highlighted.
  7. The Installer will ask where you want Hue Sync installed. The default is fine, select Next.
    Install location with Next highlighted.
  8. The Installer will ask what icons you'd like created. The defaults are fine, select Next.
    Icon choices with Next highlighted.
  9. A summary of the choices will be shown. Select Install.
    Summary of choices with Install highlighted.
  10. Hue Sync has been installed. We need to set it up in the next step. Make sure the Run Hue Sync option is checked, then select Done.
    Install complete with Run Hue Sync checked and Done button highlighted.

In order to use Hue Sync, you must connect the Hue Sync program to your Philips Hue bridge.

  1. Open Hue Sync if it's not already open.
    Hue Sync
  2. Select Search for bridge.
    Hue Sync welcome with Search for bridge highlighted.
  3. Once your bridge is found, place a checkmark to indicate you agree with the terms and conditions and privacy policy, then select Connect.
    Connect to Hue Bridge with checkmark and Connect button highlighted.
  4. You will be asked to press the button on your Hue Bridge.
    Request to press Hue Bridge button.
  5. Press the large button on the center-top of your Hue Bridge.
    Hue bridge with button highlighted.
  6. Select the entertainment area or room your computer is located in.
    Hue sync select entertainment area.
  7. Hue Sync is now fully setup, and you can begin using the program to sync your lights to the music, video, and games on your computer!
    Hue Sync fully setup.
Show Me How

Clicking this button will open a new guide that will provide you with steps to resolve your issue.

  1. Open your preferred browser.
    Main Desktop Browsers.
  2. Type www.meethue.com/entertainment/hue-sync and press Return on your keyboard.
    Safari with address typed in and highlighted.
  3. Scroll down the page, and select "Download for Mac OS".
    Download for Mac OS
  4. Open the download.
    Hue download highlighted in Safari Downloads tab.
  5. The Hue Sync installer will open and show a few notes about the installation. Select Continue.
    Hue Sync installer welcome with Continue highlighted.
  6. The standard install options will be selected automatically, and the installer will inform you how much space will be used. Select Install.
    Space requirements with Install highlighted.
  7. In order to install any software on your Mac, you must provide your macOS password. Type in your macOS password, then select Install Software.
    Install software password prompt with password and Install Software button highlighted.
  8. Hue Sync installs as an 'Accessibility Service'; this is so it can listen to audio, watch your screen, then sync that information up to your Hue lights. Select Open System Preferences.
    Permissions request with Open System Preferences highlighted.
  9. In Security & Privacy Preferences, select the Lock in the bottom-left corner so we can make changes.
    Security and Privacy preferences with lock highlighted.
  10. To make changes to Security & Privacy Preferences, macOS needs your password. Type in your macOS password, and select Unlock.
    Security and Privacy preferences unlock request with password and Unlock button highlighted.
  11. Place a checkmark next to Hue Sync.
    Security and Privacy Preferences with Hue Sync checked and highlighted.
  12. The installer will complete. Select Close.
    Installer with Close highlighted.
  13. The installer will ask if you wish to move it to Trash. The software is installed, we do not need the installer program any longer. Select Move to Trash.
    Trash Hue Sync Installer with move to Trash highlighted.
  14. Select Finder from your Dock.
    Finder
  15. From the menu at top, select Go, then Applications.
    Finder Go menu with Applications highlighted.
  16. In your Applications, open Hue Sync, so we can complete the setup of the software.
    Hue Sync
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