How to Fix Video Issues on a Nintendo Wii U

Introduction

If your Nintendo Wii U game console begins having video issues, this guide may be able to help you solve them! Here are a few things you can try to resolve common video issues with a Wii U console.
Mario.

? What kind of video issue are you having?

  1. No picture
  2. Poor quality

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

If your Nintendo Wii U game console begins having video issues, this guide may be able to help you solve them! Here are a few things you can try to resolve common video issues with a Wii U console.
Mario.
  1. Remove all peripherals from the Wii U's front-facing USB ports and SD card slot.
    Wii U console with USB ports highlighted.

  2. Remove all items from the rear-facing USB ports on the Wii U.
    Rear of Wii U console with USB slots highlighted.
  1. Press and hold the Power Button on the front of the device until the Wii U powers off.
    Wii U controller with power button highlighted.
  2. If your Wii U does not power off, unplug the power cable from the wall outlet, wait 15 seconds, then plug it back in.

Before checking cabling on your television or your Nintendo Wii U game console, make sure that all components are powered off.

  1. Press and hold the POWER button for at least one second to turn off the power.
    Wii U controller Power button. Illustration.
  1. Place the Wii U console at least 4" (10 cm) away from walls or other surfaces that may block ventilation.
  2. Make sure that your television is turned off.
  3. Connect the HDMI cable to an available HDMI port on your television.
  4. Connect the other end of the HDMI cable to the Wii U console.
    Connecting cables to the Wii U gaming console and an available TV. Diagram.
  5. Turn your television on and select the correct input channel on your television.
  1. Press the POWER button for at least one second to turn on your Nintendo Wii U console.
    Nintendo Wii U gamepad highlighting the power button. Illustration.
  1. Place the Wii U console at least 4" (10 cm) away from walls or other surfaces that may block ventilation.
  2. Make sure that your television is turned off.
  3. Insert the colored connectors on the Wii Component Video cable into the input connectors on the television:
    • White: Audio Input Left (or Mono)
    • Red: Audio Input Right
    • Red / Orange: Pr/Cr (Red)
    • Blue: Pb/Cb (Blue)
    • Green: Y (Green)
      Nintendo Wii U component AV cables.
  4. Insert the AV Multi Out plug on the Wii Component Video cable into the AV Multi Out connector on the back of the console.
    Connecting component AV cables to the rear of the Wii U.
  5. Turn your television on and select the correct input channel on your television.
  6. Set the Wii U's TV Connection Type to Non-HDMI.
  1. Place the Wii U console at least 4" (10 cm) away from walls or other surfaces that may block ventilation.
  2. Make sure that your television is turned off.
  3. Insert the colored connectors on the Wii AV Cable into the input connectors on the television. Make sure you are plugging the connectors into the holes labeled "Input" or "In." Holes labeled "Output" or "Out" will not work. Plug the connectors into the following inputs
    • Yellow: Video Input
    • Audio Input Left (or Mono)
    • Audio Input Right
      Nintendo Wii U composite AV cables.

  4. Insert the AV Multi Out plug on the Wii AV cable into the AV Multi Out connector on the back of the console.
    Connecting the composite AV cables to the rear of the Wii U.

  5. Turn your television on and select the correct input channel on your television.
  6. Set the Wii U's TV Connection Type to Non-HDMI.

Before checking cabling on your television or your Nintendo Wii U game console, make sure that all components are powered off.

  1. Press and hold the POWER button for at least one second to turn off the power.
    Wii U controller Power button. Illustration.
  1. Place the Wii U console at least 4" (10 cm) away from walls or other surfaces that may block ventilation.
  2. Make sure that your television is turned off.
  3. Connect the HDMI cable to an available HDMI port on your television.
  4. Connect the other end of the HDMI cable to the Wii U console.
    Connecting cables to the Wii U gaming console and an available TV. Diagram.
  5. Turn your television on and select the correct input channel on your television.

While your TV may be "HD" capable, there are different picture resolutions that qualify as "high definition." Making sure your television is able to display the best image quality possible can make a huge difference between the picture quality you're seeing and what you're expecting.

TV pixel comparisons with Ultra HD 4k being the best, followed by HD 1080p, HD 720p and DVD. Diagram.

  • Check your TV's box. Specific resolutions are generally sought after when it comes to TV shopping, so if your TV is 1080p, for example - it will be prominently displayed on the packaging. Check the box for any reference to "high definition" or "HD," such as "1920x1080" or "1080p."
  • Check the manual. Your television's manual will also list all technical specifications, right down to the smallest detail. The resolution of the screen should be among them.
  • Check with your TV manufacturer. Looking up your TV's model number online can be a great way to easily find specifications. Your TV's model number should be on the rear of the TV itself. Go to the manufacturer's website, type in the model number and read the technical specifications. The website should state what maximum resolution your TV can handle.
  1. From the Wii U Menu, select System Settings.
  2. Using the Left Stick, scroll to the TV icon and press the A Button.
    Wii U system settings screen with TV selected. Screenshot.

  3. Tap TV Resolution.
  4. Choose the appropriate resolution for your TV.
    TV settings screen with TV resolution, Aspect ratio and TV audio-output type settings.

    You can find information about your TV's max resolution in its user guide. If you choose 480i or 480p you will need to choose your aspect ratio setting. If you are using a non-HDMI cable to connect the console to the TV and have selected the 4:3 aspect ratio, some parts of the display may be cut off.

  5. Tap OK to confirm or Back to change to a different resolution. It may take a few seconds for these settings to take affect.
  6. Tap OK to confirm the resolution setting.

Try a different cable if one is available.

  • If the issue persists, the Wii U console and the cable will need to come in for repair.
  1. Place the Wii U console at least 4" (10 cm) away from walls or other surfaces that may block ventilation.
  2. Make sure that your television is turned off.
  3. Insert the colored connectors on the Wii Component Video cable into the input connectors on the television:
    • White: Audio Input Left (or Mono)
    • Red: Audio Input Right
    • Red / Orange: Pr/Cr (Red)
    • Blue: Pb/Cb (Blue)
    • Green: Y (Green)
      Nintendo Wii U component AV cables.
  4. Insert the AV Multi Out plug on the Wii Component Video cable into the AV Multi Out connector on the back of the console.
    Connecting component AV cables to the rear of the Wii U.
  5. Turn your television on and select the correct input channel on your television.
  6. Set the Wii U's TV Connection Type to Non-HDMI.
  1. Place the Wii U console at least 4" (10 cm) away from walls or other surfaces that may block ventilation.
  2. Make sure that your television is turned off.
  3. Insert the colored connectors on the Wii AV Cable into the input connectors on the television. Make sure you are plugging the connectors into the holes labeled "Input" or "In." Holes labeled "Output" or "Out" will not work. Plug the connectors into the following inputs
    • Yellow: Video Input
    • Audio Input Left (or Mono)
    • Audio Input Right
      Nintendo Wii U composite AV cables.

  4. Insert the AV Multi Out plug on the Wii AV cable into the AV Multi Out connector on the back of the console.
    Connecting the composite AV cables to the rear of the Wii U.

  5. Turn your television on and select the correct input channel on your television.
  6. Set the Wii U's TV Connection Type to Non-HDMI.
We use cookies on our website to enhance your experience, analyze site usage and support our marketing efforts. To learn more, visit our Privacy Policy. By clicking “Accept”, you agree to our use of cookies and similar technologies.
Accept