How to Fix Sound Issues on a Xbox 360

Introduction

This guide will help you resolve sound issues on your Xbox 360.

Types of issues this guide will tackle:

  • No sound.
  • Sound is too quiet, loud, or is unbalanced when headset is plugged in.

? What type of issues are you experiencing?

  1. I hear no sound at all
  2. I want to adjust controller speaker volume or headphone/microphone settings

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This guide will help you resolve sound issues on your Xbox 360.

Types of issues this guide will tackle:

  • No sound.
  • Sound is too quiet, loud, or is unbalanced when headset is plugged in.
  1. Check the HDMI cable ends and device ports and remove any foreign objects.
  2. Check for cable damage. If it is damaged then it should be replaced.
  3. Securely reconnect the HDMI cable between your devices.
  4. Try using a different high-speed HDMI cable. Some cables are higher quality than others, a low-quality cable may impact your sound and video signal.
  1. Press the Guide button.
    Xbox 360 guide button

  2. Select Settings.
  3. Select System Settings.
    Xbox 360 settings menu with system settings selected

  4. Select Console Settings.
    Xbox 360 system settings menu with console settings selected

  5. Select Audio.
    Xbox 360 console settings menu with audio selected

  6. Select the configuration option that matches your system.
    Xbox 360 audio selections for digital output
The 360’s Display Discovery feature will query your HDTV for its native resolution and adjust the console’s output resolution to match. At times this can cause an issue with your HDTV's speakers but can be easily corrected by turning it off.
  1. Press the Guide button.
    Xbox 360 guide button

  2. Select Settings.
  3. Select System Settings.
    Xbox 360 settings menu with system settings selected

  4. Select Console Settings.
    Xbox 360 system settings menu with console settings selected

  5. Select Display.
    Xbox 360 console settings menu with display selected

  6. Select Display Discovery.
    Xbox 360 display settings showing display discovery selected

  7. Select Disable.
    Xbox 360 display discover disabled

  8. Turn off your Xbox 360 console, and then turn it back on. Test to see if the sound works correctly.
  1. Navigate to Settings.
  2. Select Preferences.
    Xbox 360 settings menu showing preferences highlighted

  3. Select Voice.
    Xbox 360 preferences menu showing voice selected

  4. Adjust the volume control.
    Xbox 360 voice controls
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