How to Fix Sound Issues for Heyday Wireless Speakers

Introduction

Your speaker from Heyday should provide a simple way to listen to your music wherever you are. When problems with the sound arise, this guide can help you resolve issues you may have.

What Heyday Speaker do You Use?

Heyday Square Portable Bluetooth Speaker
AWSP-03
Heyday Small Portable Bluetooth Speaker with Loop
BTSP-03
Heyday Square Portable Bluetooth Speaker. Heyday Small Portable Bluetooth Speaker with Loop.
Heyday Cylinder Portable Bluetooth Speaker with Strap
BTSP-41
Heyday Round Portable Bluetooth Speaker
BTSP-51
Heyday Cylinder Portable Bluetooth Speaker with Strap Heyday Round Portable Bluetooth Speaker.

? Which Heyday Speaker do you have?

  1. Square Portable Bluetooth Speaker (AWSP-03)
  2. Small Portable Bluetooth Speaker with Loop (BTSP-03)
  3. Cylinder Portable Bluetooth Speaker with Strap (BTSP-41)
  4. Round Portable Bluetooth Speaker (BTSP-51)

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Your speaker from Heyday should provide a simple way to listen to your music wherever you are. When problems with the sound arise, this guide can help you resolve issues you may have.

What Heyday Speaker do You Use?

Heyday Square Portable Bluetooth Speaker
AWSP-03
Heyday Small Portable Bluetooth Speaker with Loop
BTSP-03
Heyday Square Portable Bluetooth Speaker. Heyday Small Portable Bluetooth Speaker with Loop.
Heyday Cylinder Portable Bluetooth Speaker with Strap
BTSP-41
Heyday Round Portable Bluetooth Speaker
BTSP-51
Heyday Cylinder Portable Bluetooth Speaker with Strap Heyday Round Portable Bluetooth Speaker.

The first step is to make sure the volume on your device or speaker wasn't accidentally turned too far down.

  1. On your computer, tablet, smartphone, or other device, make sure the volume isn't too low, and isn't muted.
    Look for a speaker symbol to adjust the volume on your device.
    Volume Down.
  2. On your speaker, use the Volume Up button on the front. Push this button repeatedly to increase the volume.
    Front of speaker with Volume Up button highlighted.
  3. If the volume is distorted, try turning the volume down using the Volume Down button.
    Front of speaker with Volume Down button highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with charging port highlighted.
  3. Wait for the charging light to go out.
Your speaker will charge fully in about two to three hours.

Your speaker can connect using a standard audio cable, or wirelessly using Bluetooth.

Your speaker will make it a priority to play sound from any wired device attached first. While troubleshooting, it's best to disconnect any wired devices.

  1. Make sure nothing is connected to your speaker's AUX port.
    Back of speaker with Aux port highlighted.

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.

  1. Push and hold the Power button on the back of your speaker. You will hear descending tones, letting you know it's turned off.
    Back of speaker with power button highlighted.
  2. Turn off the device you're having problems sending music from.
  3. Wait 10 seconds.
  4. Turn your device back on, and allow it to start up fully.
  5. Turn your speaker back on by pushing and holding the Power button for a few seconds. You'll hear Ascending tones to let you know it's turning on.
  6. Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Back of speaker with power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
  1. Select the Start menu, then select Settings.
    Windows 10 Start Menu
    Windows 10 Settings
  2. Select Devices.
    Devices Settings
  3. Select Bluetooth & other devices on the left, and make sure Bluetooth is switched On on the right.
    Devices settings with Bluetooth and other devices and Bluetooth switch highlighted.

    If you do not see Bluetooth on this screen, your computer does not have a Bluetooth antenna and will not be able to communicate with your Bluetooth speaker or headset.

  4. Select Add Bluetooth or other device.
    Devices settings with Add device highlighted.
  5. Select Bluetooth.
    Add a device with Bluetooth highlighted.
  6. Select your Heyday device.
    Add a device with Heyday device highlighted.
  7. Select Done.
    Add a device with Done highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Back of speaker with power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
  1. Select the Apple menu, then select System Preferences.
    macOS Apple Menu with System Preferences highlighted.
  2. Select Bluetooth.
    Bluetooth
  3. Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
    Turn Bluetooth on highlighted.
  4. Your computer will search for any Bluetooth devices in range.
  5. Once your device is located, click Pair.
    Pair button highlighted.
  6. Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Back of speaker with power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
  1. Open Settings, and select Connected devices.
    Android Settings
    Android settings with Connected devices highlighted.
  2. Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
    Connected devices settings with bluetooth switch highlighted.
  3. Tap on the Bluetooth device in the list to pair with it.
    Bluetooth settings with Heyday entry highlighted.
  4. Your Heyday device will now show as connected.
    Connected Heyday device.
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Back of speaker with power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. Open Settings, and select Bluetooth.
    iOS Settings.
    iOS Bluetooth
  2. Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
    Turning on Bluetooth.
  3. Tap on the Bluetooth device in the list to pair with it.
  1. Push and hold the power button on the back of your speaker for a few moments to turn your speaker on.
  2. Using an audio cable, connect one end to your device.
  3. Connect the other end to your speaker's AUX port.
    Back of speaker with Aux port highlighted.
  4. Push the Mode button on the back of your speaker.
    Back of speaker with Mode button highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

The first step is to make sure the volume on your device or speaker wasn't accidentally turned too far down.

  1. On your computer, tablet, smartphone, or other device, make sure the volume isn't too low, and isn't muted.
    Look for a speaker symbol to adjust the volume on your device.
    Volume Down.
  2. On your speaker, use the Volume Up button on the top. Push and hold this button to increase the volume.
    Top of speaker with Volume Up button highlighted.
  3. If the volume is distorted, try turning the volume down using the Volume Down button.
    Top of speaker with Volume Down button highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with charging port highlighted.
  3. Wait for the charging light to go out.
Your speaker will charge fully in about two to three hours.

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.

  1. Push and hold the Power button on the top of your speaker. You will hear descending tones, letting you know it's turned off.
    Top of speaker with power button highlighted.
  2. Turn off the device you're having problems sending music from.
  3. Wait 10 seconds.
  4. Turn your device back on, and allow it to start up fully.
  5. Turn your speaker back on by pushing and holding the Power button for a few seconds. You'll hear Ascending tones to let you know it's turning on.
  6. Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with power button highlighted.
  2. If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
    Top of speaker with Bluetooth button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
  1. Select the Start menu, then select Settings.
    Windows 10 Start Menu
    Windows 10 Settings
  2. Select Devices.
    Devices Settings
  3. Select Bluetooth & other devices on the left, and make sure Bluetooth is switched On on the right.
    Devices settings with Bluetooth and other devices and Bluetooth switch highlighted.

    If you do not see Bluetooth on this screen, your computer does not have a Bluetooth antenna and will not be able to communicate with your Bluetooth speaker or headset.

  4. Select Add Bluetooth or other device.
    Devices settings with Add device highlighted.
  5. Select Bluetooth.
    Add a device with Bluetooth highlighted.
  6. Select your Heyday device.
    Add a device with Heyday device highlighted.
  7. Select Done.
    Add a device with Done highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with power button highlighted.
  2. If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
    Top of speaker with Bluetooth button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
  1. Select the Apple menu, then select System Preferences.
    macOS Apple Menu with System Preferences highlighted.
  2. Select Bluetooth.
    Bluetooth
  3. Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
    Turn Bluetooth on highlighted.
  4. Your computer will search for any Bluetooth devices in range.
  5. Once your device is located, click Pair.
    Pair button highlighted.
  6. Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with power button highlighted.
  2. If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
    Top of speaker with Bluetooth button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
  1. Open Settings, and select Connected devices.
    Android Settings
    Android settings with Connected devices highlighted.
  2. Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
    Connected devices settings with bluetooth switch highlighted.
  3. Tap on the Bluetooth device in the list to pair with it.
    Bluetooth settings with Heyday entry highlighted.
  4. Your Heyday device will now show as connected.
    Connected Heyday device.
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with power button highlighted.
  2. If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
    Top of speaker with Bluetooth button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. Open Settings, and select Bluetooth.
    iOS Settings.
    iOS Bluetooth
  2. Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
    Turning on Bluetooth.
  3. Tap on the Bluetooth device in the list to pair with it.

The first step is to make sure the volume on your device or speaker wasn't accidentally turned too far down.

  1. On your computer, tablet, smartphone, or other device, make sure the volume isn't too low, and isn't muted.
    Look for a speaker symbol to adjust the volume on your device.
    Volume Down.
  2. On your speaker, use the Volume Up button on the top. Push this button repeatedly to increase the volume.
    Top of speaker with Volume Up highlighted.
  3. If the volume is distorted, try turning the volume down using the Volume Down button.
    Top of speaker with Volume Down button highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with Charging port highlighted.
  3. Wait for the charging light to go out.
Your speaker will charge fully in about three to four hours.

Your speaker can connect using a standard audio cable, or wirelessly using Bluetooth.

Your speaker will make it a priority to play sound from any wired device attached first. While troubleshooting, it's best to disconnect any wired devices.

  1. Make sure nothing is connected to your speaker's AUX port.
    Back of speaker with Aux port highlighted.

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.

  1. Push and hold the Power button on the top of your speaker. You will hear descending tones, letting you know it's turned off.
    Top of speaker with Power button highlighted.
  2. Turn off the device you're having problems sending music from.
  3. Wait 10 seconds.
  4. Turn your device back on, and allow it to start up fully.
  5. Turn your speaker back on by pushing and holding the Power button for a few seconds. You'll hear Ascending tones to let you know it's turning on.
  6. Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with Power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
  1. Select the Start menu, then select Settings.
    Windows 10 Start Menu
    Windows 10 Settings
  2. Select Devices.
    Devices Settings
  3. Select Bluetooth & other devices on the left, and make sure Bluetooth is switched On on the right.
    Devices settings with Bluetooth and other devices and Bluetooth switch highlighted.

    If you do not see Bluetooth on this screen, your computer does not have a Bluetooth antenna and will not be able to communicate with your Bluetooth speaker or headset.

  4. Select Add Bluetooth or other device.
    Devices settings with Add device highlighted.
  5. Select Bluetooth.
    Add a device with Bluetooth highlighted.
  6. Select your Heyday device.
    Add a device with Heyday device highlighted.
  7. Select Done.
    Add a device with Done highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with Power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
  1. Select the Apple menu, then select System Preferences.
    macOS Apple Menu with System Preferences highlighted.
  2. Select Bluetooth.
    Bluetooth
  3. Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
    Turn Bluetooth on highlighted.
  4. Your computer will search for any Bluetooth devices in range.
  5. Once your device is located, click Pair.
    Pair button highlighted.
  6. Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with Power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
  1. Open Settings, and select Connected devices.
    Android Settings
    Android settings with Connected devices highlighted.
  2. Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
    Connected devices settings with bluetooth switch highlighted.
  3. Tap on the Bluetooth device in the list to pair with it.
    Bluetooth settings with Heyday entry highlighted.
  4. Your Heyday device will now show as connected.
    Connected Heyday device.
  1. With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
    Top of speaker with Power button highlighted.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. Open Settings, and select Bluetooth.
    iOS Settings.
    iOS Bluetooth
  2. Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
    Turning on Bluetooth.
  3. Tap on the Bluetooth device in the list to pair with it.
  1. Push and hold the power button on the top of your speaker for a few moments to turn your speaker on.
    Top of speaker with Power button highlighted.
  2. Using an audio cable, connect one end to your device.
  3. Connect the other end to your speaker's AUX Port.
    Back of speaker with Aux port highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

The first step is to make sure the volume on your device or speaker wasn't accidentally turned too far down.

  1. On your computer, tablet, smartphone, or other device, make sure the volume isn't too low, and isn't muted.
    Look for a speaker symbol to adjust the volume on your device.
    Volume Down.
  2. On your speaker, use the Volume Up button on the top. Push this button repeatedly to increase the volume.
    Front of speaker with Volume Up highlighted.
  3. If the volume is distorted, try turning the volume down using the Volume Down button.
    Front of speaker with Volume Down highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with Charging port highlighted.
  3. Wait for the charging light to go out.

Your speaker can connect using a standard audio cable, or wirelessly using Bluetooth.

Your speaker will make it a priority to play sound from any wired device attached first. While troubleshooting, it's best to disconnect any wired devices.

  1. Make sure nothing is connected to your speaker's AUX port.
    Back of speaker with Aux port highlighted.

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.

  1. Set the Power switch on the back of your speaker to the middle Off position.
    Back of speaker with switch set to Off.
  2. Turn off the device you're having problems sending music from.
  3. Wait 10 seconds.
  4. Turn your device back on, and allow it to start up fully.
  5. Turn your speaker back on by moving the switch to On, the right position.
    Back of speaker with switch highlighted and set to On.
  6. Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.

There are 2 main Operating Systems for personal computers currently available, Windows and macOS.

Windows
Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Windows 10
macOS
Apple is the only company that makes macOS computers.macOS Mojave
  1. Switch the switch on the back to On, farthest right.
    Back of speaker with switch highlighted and set to On.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
  1. Select the Start menu, then select Settings.
    Windows 10 Start Menu
    Windows 10 Settings
  2. Select Devices.
    Devices Settings
  3. Select Bluetooth & other devices on the left, and make sure Bluetooth is switched On on the right.
    Devices settings with Bluetooth and other devices and Bluetooth switch highlighted.

    If you do not see Bluetooth on this screen, your computer does not have a Bluetooth antenna and will not be able to communicate with your Bluetooth speaker or headset.

  4. Select Add Bluetooth or other device.
    Devices settings with Add device highlighted.
  5. Select Bluetooth.
    Add a device with Bluetooth highlighted.
  6. Select your Heyday device.
    Add a device with Heyday device highlighted.
  7. Select Done.
    Add a device with Done highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

  1. Switch the switch on the back to On, farthest right.
    Back of speaker with switch highlighted and set to On.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
  1. Select the Apple menu, then select System Preferences.
    macOS Apple Menu with System Preferences highlighted.
  2. Select Bluetooth.
    Bluetooth
  3. Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
    Turn Bluetooth on highlighted.
  4. Your computer will search for any Bluetooth devices in range.
  5. Once your device is located, click Pair.
    Pair button highlighted.
  6. Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen
  1. Switch the switch on the back to On, farthest right.
    Back of speaker with switch highlighted and set to On.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
  1. Open Settings, and select Connected devices.
    Android Settings
    Android settings with Connected devices highlighted.
  2. Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
    Connected devices settings with bluetooth switch highlighted.
  3. Tap on the Bluetooth device in the list to pair with it.
    Bluetooth settings with Heyday entry highlighted.
  4. Your Heyday device will now show as connected.
    Connected Heyday device.
  1. Switch the switch on the back to On, farthest right.
    Back of speaker with switch highlighted and set to On.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. Open Settings, and select Bluetooth.
    iOS Settings.
    iOS Bluetooth
  2. Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
    Turning on Bluetooth.
  3. Tap on the Bluetooth device in the list to pair with it.
  1. Switch the switch on the back to On, farthest right.
    Back of speaker with switch highlighted and set to On.
  2. Using an audio cable, connect one end to your device.
  3. Connect the other end to your speaker's AUX Port.
    Back of speaker with Aux port highlighted.
  1. Open the app or program you want to play sound from on your computer or mobile device.
  2. Select some media you want to listen to, then select Play.

Common media and music app icons.

  1. Push the power switch to FM, the far left.
    Back of speaker with switch highlighted and set to FM.
  2. Use the < and > keys on the front to adjust the FM frequency you're tuned into.
    Front of speaker with tuner Up and Down highlighted.
FM Radio is transmitted over-the-air. The radio signal strength is dependent on a large number of factors, including distance from the radio station's transmitting tower, weather conditions, large buildings, and building materials used near you.
There is no way to guarantee the sound quality for any FM radio station, or if there is a strong enough radio signal where you are.
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