Need help?

Chat with a Tech Pro about services & pricing.

Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Fix 'Router Has UPnP Disabled' on Chromecast

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

UPnP, or Universal Plug and Play, is a set of networking technologies the Chromecast relies on.

This guide will walk you through the basics of getting this problem fixed.

Google Chromecast.

1 Enable UPnP

UPnP is a set of network protocols designed to make discovery and serving of content easier. Your Chromecast relies on UPnP to let other devices, such as your smartphone, computer, or tablet, know that it is available and ready to show video.

In some cases, this is disabled on public networks (such as hotels, conference centers, coffee shops, etc.) to protect the business itself from a malicious guest. In most cases, a 'Guest' network provided by a home router will have the same option disabled as well.

You cannot control this setting, and your Chromecast will not function properly on this type of network.

Each router is different, and there are hundreds of models by dozens of manufacturers available. Check your router's settings, and make sure UPnP is turned on or enabled.

The following instructions will most likely not apply to your specific router. They are generic instructions that give an idea of where to look. If you are not sure at any point, it is best to reach out to your router manufacturer for more detailed information.

  1. Most routers have a simple-to-use web-based interface that allows you to change the settings on it. In many cases, you can open your browser and browse to 192.168.0.1 or 192.168.1.1.
    Browser inset showing address typed in address bar.

  2. You will be asked to log in to make changes to your router's settings. In many cases, you can try a username of admin and a password of password. If these do not work, refer to the documentation that came with your router.
    Username and password prompt on router login with username, password fields, and Sign In button highlighted.
  3. Look for a menu or option related to UPnP. It may be under an Advanced area.
    Router settings with Advanced tab and UPnP highlighted.
  4. Make sure UPnP is turned On, and then Apply those settings.
    UPnP settings with UPnP On check and Apply button highlighted.

? Were you able to enable UPnP on your router?

  1. Yes
  2. No

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

UPnP, or Universal Plug and Play, is a set of networking technologies the Chromecast relies on.

This guide will walk you through the basics of getting this problem fixed.

Google Chromecast.

UPnP is a set of network protocols designed to make discovery and serving of content easier. Your Chromecast relies on UPnP to let other devices, such as your smartphone, computer, or tablet, know that it is available and ready to show video.

In some cases, this is disabled on public networks (such as hotels, conference centers, coffee shops, etc.) to protect the business itself from a malicious guest. In most cases, a 'Guest' network provided by a home router will have the same option disabled as well.

You cannot control this setting, and your Chromecast will not function properly on this type of network.

Each router is different, and there are hundreds of models by dozens of manufacturers available. Check your router's settings, and make sure UPnP is turned on or enabled.

The following instructions will most likely not apply to your specific router. They are generic instructions that give an idea of where to look. If you are not sure at any point, it is best to reach out to your router manufacturer for more detailed information.

  1. Most routers have a simple-to-use web-based interface that allows you to change the settings on it. In many cases, you can open your browser and browse to 192.168.0.1 or 192.168.1.1.
    Browser inset showing address typed in address bar.

  2. You will be asked to log in to make changes to your router's settings. In many cases, you can try a username of admin and a password of password. If these do not work, refer to the documentation that came with your router.
    Username and password prompt on router login with username, password fields, and Sign In button highlighted.
  3. Look for a menu or option related to UPnP. It may be under an Advanced area.
    Router settings with Advanced tab and UPnP highlighted.
  4. Make sure UPnP is turned On, and then Apply those settings.
    UPnP settings with UPnP On check and Apply button highlighted.
Try casting your screen from your phone, your browser from your computer, or streaming a movie again from your favorite app.