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How to Fix Registration Issues on an ecobee Switch+

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

In This Guide
You'll Learn How To:
  • Resolve the common causes of Registration problems when setting up your Ecobee Switch+
Before We Begin:
  • Be near your Ecobee Switch+
Ecobee

1 Factory Reset

  1. Press and hold the main button on your Ecobee Switch+ for 5 seconds.
    Wait 5 Seconds
    Echobee Switch+ with main button highlighted.
  2. Wait for the voice prompt to say "Reset to factory settings".
  3. Press the main button again.

? Were you able to register your Switch+?

  1. Yes
  2. No
  3. I would like assistance setting up my Switch+

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In This Guide
You'll Learn How To:
  • Resolve the common causes of Registration problems when setting up your Ecobee Switch+
Before We Begin:
  • Be near your Ecobee Switch+
Ecobee
  1. Press and hold the main button on your Ecobee Switch+ for 5 seconds.
    Wait 5 Seconds
    Echobee Switch+ with main button highlighted.
  2. Wait for the voice prompt to say "Reset to factory settings".
  3. Press the main button again.
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