How to Fix Registration Issues on an ecobee Switch+

Introduction

In This Guide
You'll Learn How To:
  • Resolve the common causes of Registration problems when setting up your Ecobee Switch+
Before We Begin:
  • Be near your Ecobee Switch+
Ecobee

1 Factory Reset

  1. Press and hold the main button on your Ecobee Switch+ for 5 seconds.
    Wait 5 Seconds
    Echobee Switch+ with main button highlighted.
  2. Wait for the voice prompt to say "Reset to factory settings".
  3. Press the main button again.

? Were you able to register your Switch+?

  1. Yes
  2. No
  3. I would like assistance setting up my Switch+

We're here to help!

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In This Guide
You'll Learn How To:
  • Resolve the common causes of Registration problems when setting up your Ecobee Switch+
Before We Begin:
  • Be near your Ecobee Switch+
Ecobee
  1. Press and hold the main button on your Ecobee Switch+ for 5 seconds.
    Wait 5 Seconds
    Echobee Switch+ with main button highlighted.
  2. Wait for the voice prompt to say "Reset to factory settings".
  3. Press the main button again.
Show Me How

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