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How to Fix Power Issues on Heyday Wireless Speakers

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Your Heyday speaker provides a simple way to listen to your music wherever you go. When your speaker won't charge or won't turn on it can be quite frustrating.

This guide will take you through simple checks to help getting your speaker working properly again.

Heyday Square Portable Bluetooth Speaker
AWSP-03
Heyday Small Portable Bluetooth Speaker with Loop
BTSP-03
Heyday Square Portable Bluetooth Speaker. Heyday Small Portable Bluetooth Speaker with Loop.
Heyday Cylinder Portable Bluetooth Speaker with Strap
BTSP-41
Heyday Round Portable Bluetooth Speaker
BTSP-51
Heyday Cylinder Portable Bluetooth Speaker with Strap Heyday Round Portable Bluetooth Speaker.

? Which Heyday speaker do you have?

  1. Square Portable Bluetooth Speaker (AWSP-03)
  2. Small Portable Bluetooth Speaker with Loop (BTSP-03)
  3. Cylinder Portable Bluetooth Speaker with Strap (BTSP-41)
  4. Round Portable Bluetooth Speaker (BTSP-51)

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Your Heyday speaker provides a simple way to listen to your music wherever you go. When your speaker won't charge or won't turn on it can be quite frustrating.

This guide will take you through simple checks to help getting your speaker working properly again.

Heyday Square Portable Bluetooth Speaker
AWSP-03
Heyday Small Portable Bluetooth Speaker with Loop
BTSP-03
Heyday Square Portable Bluetooth Speaker. Heyday Small Portable Bluetooth Speaker with Loop.
Heyday Cylinder Portable Bluetooth Speaker with Strap
BTSP-41
Heyday Round Portable Bluetooth Speaker
BTSP-51
Heyday Cylinder Portable Bluetooth Speaker with Strap Heyday Round Portable Bluetooth Speaker.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with charging port highlighted.
  3. Wait for the charging light to go out.
Your speaker will charge fully in about two to three hours.
  1. Make sure you are using a working power outlet. You can test another electric device, such as a lamp, with the same power outlet. Bypass any power strips for troubleshooting purposes.
    Turned on lamp plugged into power outlet.
  2. Once you made sure the power outlet is working, test your USB power adapter by trying to charge your phone or another USB device.
    Charging a Smartphone with a wall charger.
  • Switch to a different outlet if the outlet isn't working properly.
  • Replace the adapter with a new one if the adapter failed to charge another device.
    Heyday USB Wall Charger.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with charging port highlighted.
  3. Wait for the charging light to go out.
Your speaker will charge fully in about two to three hours.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with Charging port highlighted.
  3. Wait for the charging light to go out.
Your speaker will charge fully in about three to four hours.

Your speaker has an internal battery that needs to be charged before you can use it.

  1. Using the included cable, connect your speaker to a wall charger or desktop computer.
  2. Connect the other end to the charging port on the back of your speaker.
    Back of speaker with Charging port highlighted.
  3. Wait for the charging light to go out.