How to Fix No Sound on an Element Smart TV

Introduction

While watching something on your Element Smart TV, you may experience issues hearing sound coming from your TV. This guide will check various possibilities to remedy this.
Element Smart TV

1 Check Mute

Let's make sure the sound isn't muted.

  1. Push the Mute button on your TV remote. A display on screen should show if the TV is now muted, or not. You want to be sure the TV is not muted.
    Element Remote Mute
  2. If that doesn't work, try raising the volume on your TV.
    Element Remote Volume

If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute settings and levels on that device as well.

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While watching something on your Element Smart TV, you may experience issues hearing sound coming from your TV. This guide will check various possibilities to remedy this.
Element Smart TV

Let's make sure the sound isn't muted.

  1. Push the Mute button on your TV remote. A display on screen should show if the TV is now muted, or not. You want to be sure the TV is not muted.
    Element Remote Mute
  2. If that doesn't work, try raising the volume on your TV.
    Element Remote Volume

If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute settings and levels on that device as well.

If You Are Watching TV

If you are trying to watch TV (whether it be over-the-air or via your cable / satellite provider), switch to another channel. The channel you are tuned into may be having broadcast difficulties.

Remote with Channel Lighted. Illustration

If You Are Using an External Source

If you are watching a DVD or Blu-ray, try another disc. If you don't have access to another disc, try a different external source connected to your TV, such as a cable box or video game console.

  • To switch your TV to a different external source, press the SOURCE button on your remote.
    Remote with Source button highlighted. Illustration

Identifying what kind of cable connects the box you wish to be seeing on the screen (cable box, DVD player, etc.) of your TV is very important. This will help make absolutely sure that the correct input settings are being used and that there is not a loose or bad connection with the cables being used. The kinds of cables being used and where they are connected will be different in every home theater setup.

The most common types of cables you may encounter when looking at your Home Theater equipment:

  • HDMI
    Common HDMI cable.
  • Component Video - make sure each cable is in the correct spot.
    Common analog component video cable.
  • Composite Video - make sure each cable is in the correct spot.
    Common analog composite video cable.
  1. Start with the box you're attempting to get the picture from, like your Cable box or DVD/Blu-ray player.
    Standard cable TV and DVD player.
  2. On the back of the box, check to see what kind of cables are connected and trace them to see what and where they are plugged into. While checking, make sure each cable is securely connected and pushed in firmly all the way.
    Connecting an HDMI cable to the rear of a video component.
  3. In this example, the HDMI cable that comes from the cable box is connected to the HDMI 2 input on the TV. This means the TV would need to be set to HDMI 2 to see the picture from this cable box.
    Connecting an HDMI cable to the rear of a TV set.
  4. Check that all cables are securely connected and take note of the names of the ports that those cables are plugged into so those specific inputs can be tested.

To restart your device via power cycle:

  1. If your device has buttons or a remote control, press the power button to turn it off.
    Power symbol.

  2. Unplug it from the power outlet and wait for 10 seconds.
    Power cable unplugged from power outlet.

  3. Plug it back into the power outlet, then turn it back on from the power button if it has on.
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