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How to Fix Garmin Fitness Tracker Not Tracking

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

Your Garmin fitness tracker is supposed to record various things like steps, calories, and time. When it fails to do that, it feels like there's no point having the tracker. Don't worry. This guide will walk you through fixing any issues you have with your fitness tracker not recording your steps.
Fitness trackers

1 Tips to Improve Footstep Tracking

  1. Use your non-dominant arm for your fitness tracker. It moves less than your dominant arm and is statistically less likely to cause damage to your tracker.
  2. Wear your tracker against your skin, not over clothing.
  3. Keep your tracker charged. Low battery power could cause inaccurate readings.
  4. Fitness trackers are not as accurate as chest straps. Unless the readings you're receiving are very inaccurate there should be nothing to worry about.

2 Reset your Garmin Fitness Tracker to fix step tracking

If the previous tips did not fix your step tracking, you will need to restart or reset your Garmin.

Factory Reset Your Garmin Vivosmart Tracker
Factory Reset Your Garmin Forerunner Tracker
Factory Reset Your Garmin Vivofit Tracker

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Your Garmin fitness tracker is supposed to record various things like steps, calories, and time. When it fails to do that, it feels like there's no point having the tracker. Don't worry. This guide will walk you through fixing any issues you have with your fitness tracker not recording your steps.
Fitness trackers
  1. Use your non-dominant arm for your fitness tracker. It moves less than your dominant arm and is statistically less likely to cause damage to your tracker.
  2. Wear your tracker against your skin, not over clothing.
  3. Keep your tracker charged. Low battery power could cause inaccurate readings.
  4. Fitness trackers are not as accurate as chest straps. Unless the readings you're receiving are very inaccurate there should be nothing to worry about.

If the previous tips did not fix your step tracking, you will need to restart or reset your Garmin.

Factory Reset Your Garmin Vivosmart Tracker
Factory Reset Your Garmin Forerunner Tracker
Factory Reset Your Garmin Vivofit Tracker