How to Fix Game Recording DVR on an Xbox One

Introduction

Xbox One.

The Xbox One console allows you to record game clips and screenshots of the games you love playing and share with all your social networks. If you're having issues with the Game DVR feature, this guide will provide some troubleshooting steps that may resolve them.

Here are some tips before getting into any troubleshooting:
  • Some games disable recording capability by default and don't allow taking clips.
  • Clip length may vary based on a few different reasons:
    • Time spent outside games, like backing out to the menu, is removed from clips.
    • Publishers may disable the recording of certain game segments to prevent game spoilers, showing other players in the game seen through their Kinect, etc.
    • Clips with higher resolution or with significant graphic intensity or action may be shorter, as duration is sacrificed to maintain a high-quality recording.

1 Power Cycle

From the console

  1. Press and hold the Xbox button on the front of the console for approximately 10 seconds or until it turns off.
    Power button pointed out on Xbox One.
  2. Press the Xbox button to turn it back on.

From the controller

  1. Press and hold the Xbox button on the controller.
    Xbox button pointed out on controller.
  2. Select Turn console off from the on-screen prompt.
    Turn console off option highlighted in on-screen prompt.
  3. Press the Xbox button to turn it back on.

? Is the issue resolved?

  1. Yes
  2. No, let's ensure Game DVR is enabled

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Xbox One.

The Xbox One console allows you to record game clips and screenshots of the games you love playing and share with all your social networks. If you're having issues with the Game DVR feature, this guide will provide some troubleshooting steps that may resolve them.

Here are some tips before getting into any troubleshooting:
  • Some games disable recording capability by default and don't allow taking clips.
  • Clip length may vary based on a few different reasons:
    • Time spent outside games, like backing out to the menu, is removed from clips.
    • Publishers may disable the recording of certain game segments to prevent game spoilers, showing other players in the game seen through their Kinect, etc.
    • Clips with higher resolution or with significant graphic intensity or action may be shorter, as duration is sacrificed to maintain a high-quality recording.

From the console

  1. Press and hold the Xbox button on the front of the console for approximately 10 seconds or until it turns off.
    Power button pointed out on Xbox One.
  2. Press the Xbox button to turn it back on.

From the controller

  1. Press and hold the Xbox button on the controller.
    Xbox button pointed out on controller.
  2. Select Turn console off from the on-screen prompt.
    Turn console off option highlighted in on-screen prompt.
  3. Press the Xbox button to turn it back on.
  1. Press the Xbox button on the controller.
    Placement of Xbox button on gamepad pointed out.
  2. Go to the System tab.
    System icon pointed out in Xbox One menu.
  3. Then go to Settings.
    Settings option highlighted in Xbox One menu.
  4. Then go to Preferences.
    Preferences option highlighted in Xbox One settings.
  5. And then go to Broadcast & capture.
    Broadcast & capture option highlighted in Xbox One settings.
  6. Toggle on/off the Allow broadcasts and game captures option depending on what you want to do.
    Allow broadcasts and game captures option highlighted in Xbox One settings.
  1. Press the Xbox button on the controller.
    Placement of Xbox button on gamepad pointed out.
  2. Go to the System tab.
    System icon pointed out in Xbox One menu.
  3. Then go to Settings.
    Settings option highlighted in Xbox One menu.
  4. Then go to Preferences.
    Preferences option highlighted in Xbox One settings.
  5. And then go to Broadcast & capture.
    Broadcast & capture option highlighted in Xbox One settings.
  6. Toggle on/off the Allow broadcasts and game captures option depending on what you want to do.
    Allow broadcasts and game captures option highlighted in Xbox One settings.

From the console

  1. Press and hold the Xbox button on the front of the console for approximately 10 seconds or until it turns off.
    Power button pointed out on Xbox One.
  2. Press the Xbox button to turn it back on.

From the controller

  1. Press and hold the Xbox button on the controller.
    Xbox button pointed out on controller.
  2. Select Turn console off from the on-screen prompt.
    Turn console off option highlighted in on-screen prompt.
  3. Press the Xbox button to turn it back on.
  1. Press the Xbox button on the controller.
    Placement of Xbox button on gamepad pointed out.
  2. Go to the System tab.
    System icon pointed out in Xbox One menu.
  3. Then go to Settings.
    Settings option highlighted in Xbox One menu.
  4. Then go to Preferences.
    Preferences option highlighted in Xbox One settings.
  5. And then go to Broadcast & capture.
    Broadcast & capture option highlighted in Xbox One settings.
  6. Toggle on/off the Allow broadcasts and game captures option depending on what you want to do.
    Allow broadcasts and game captures option highlighted in Xbox One settings.
  1. Press the Xbox button on the controller.
    Placement of Xbox button on gamepad pointed out.
  2. Go to the Broadcast & Capture tab.
    Broadcast & Capture tab pointed out in Xbox One menu.
  3. Then go to Capture.
    Capture option highlighted in Xbox One menu.
  4. And then go to Manage Captures.
    Manage captures option highlighted in Xbox One menu.
  5. Make sure On Xbox Live is selected in the first drop down box, then press the Details option to the far right.
    First dropdown box and Details button highlighted on capture management screen.

    When you have reached 90% or more of your allotted storage capacity for game clip content, you will see the message Your Xbox Live storage is filling up. To upload more, remove some captures from Xbox Live.

  6. You can select clips one by one by checking the Select option in line with each clip or you can press the Select All option to the far right at the top.
    Single Select and Select All options highlighted on capture management screen.
  7. Once you've selected the clips you want to remove, select Delete.
    Delete option highlighted on capture management screen.
  8. Confirm your choice by selecting Delete and the clips will be removed.
    Delete option highlighted on confirmation prompt.

Anything you delete, will be permanently removed and cannot be recovered.

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