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How to Fix Game Install Issues on a Nintendo Switch

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.
This guide will help you to resolve issues installing programs and updates to your Switch system.

? Are you attempting to install from the eStore or a game cartridge?

  1. eStore
  2. Cartridge

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This guide will help you to resolve issues installing programs and updates to your Switch system.
  1. Hold the Power Button for roughly 3 seconds.
    Nintendo Switch console highlighting the power button at the top.
  2. Select Power Options.
    Nintendo Switch menu displaying power options.
  3. Choose either Turn Off or Restart.
    Nintendo Switch power options menu highlighting the turn off option.
  4. If the console was turned off, press the Power Button again to power it back on.
  1. Select System Settings.
    Nintendo Switch home screen highlighting the system settings button.
  2. Select System.
  3. Select System Update.
    Nintendo switch system menu highlighting the system update option.
  4. Allow the update to proceed. The system will reboot when ready.

Your console needs to be connected to the internet.

  1. Select the Icon of the game or app you want to update.
  2. Press the + or - buttons.
    Nintendo Switch home screen highlighting a currently installed game and the options button.
  3. Select Software Update.
  4. Select Via the Internet.
    Nintendo Switch game options menu highlighting the software update button.
  1. Select System Settings.
    Nintendo Switch home screen highlighting the system settings button.
  2. Scroll down to Data Management.
  3. Select Manage Software.
    Nintendo Switch system settings menu highlighting the data management and manage software options.
  4. Select the software you want to check.
  5. Select Check for Corrupt Data.
    Nintendo Switch game management screen highlighting the check for corrupt data option.
  1. Select System Settings.
    Nintendo Switch home screen highlighting the system settings icon.
  2. Scroll down to Data Management.
  3. Select Manage Software.
    Nintendo Switch system settings menu highlighting the data management and manage software options.
  4. Select the Game you want to delete or archive.
    Nintendo Switch manage software menu displaying a list of currently installed games.
  5. Choose to delete or archive the game. Deleting removes all data including game saves. Archiving deletes the game but keeps the game saves in case you want to download the game again.
    Nintendo Switch game data management screen highlighting available options.
  1. Open the Nintendo eShop.
    Nintendo switch home menu with Nintendo E shop highlighted.
  2. Select the Account you want to use.
    Nintendo Switch select a user account screen.
  3. Search for or navigate to the game or app you wish to purchase. If you have already purchased the game or app, you can simply redownload it again.
    Nintendo Switch E shop start page.
  4. Select Proceed to Purchase.
    Nintendo Switch E shop highlighting the proceed to purchase button.
  5. Select Confirm Purchase or Add Funds and Purchase.
    Nintendo Switch E shop purchase screen with the add funds and purchase button highlighted.
  6. The game will download if you have enough funds.

Remove a game card only while on the HOME Menu, or when the console is powered off. If you have suspended a software title, make sure you have closed it before removing its game card.

  1. Open the game card slot cover located on the top right side of the Nintendo Switch console.
  2. Gently push down on the inserted game card until the card clicks.
    Inserting a game cartridge into the Nintendo Switch. Illustration.
  3. Release the game card and it will partially eject.
  4. Slide the game card out of the game card slot and close the cover.
  1. Open the game card slot cover located on the top right side of the Nintendo Switch console.
  2. Hold the game card so that the label of the game card faces in the same direction as the Nintendo Switch screen.
    Inserting a game cartridge into a Nintendo Switch. Illustration.
  3. Slide the game card into the game card slot until it clicks into place. If the game card seems difficult to insert, remove it and verify that it is facing in the correct direction.
  4. Once inserted, the software icon of the inserted game card will be displayed on the HOME Menu.