How to Fix Fail Update C by GE C-Start Light Switch

Introduction

The C by GE app is used to regularly update the firmware of your C by GE Smart Switch. If your Switch fails to update, this may mean that there was a problem with your internet connection at the time, or there may actually be an issue with the Switch itself. Unfortunately, in the case your switch refuses to update, this issue can only be resolved by resetting the switch and attempting to update it again.
This guide will take you through the process of resetting your switch. Once complete, the C by GE app can be used to attempt to update the switch again.
C by GE switch

1 Reset Your C by GE Smart Switch

Steps to Reset the Switch

  1. Depending on which light switch you are using, you'll be working with the circular On/Off button, the toggle, or the paddle of your switch.
    On/Off buttons highlighted on C by GE light switches.
  2. Press and hold your switch's button, toggle, or paddle for 10 seconds.
    Wait 10 seconds
  3. If the reset is successful, the indicator light will begin blinking blue meaning the switch is ready to be set up again.
  4. Now that the switch has been reset, it is ready to attempt the update process again.

If the Update Continues to Fail

Please contact the product manufacturer for further assistance.

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The C by GE app is used to regularly update the firmware of your C by GE Smart Switch. If your Switch fails to update, this may mean that there was a problem with your internet connection at the time, or there may actually be an issue with the Switch itself. Unfortunately, in the case your switch refuses to update, this issue can only be resolved by resetting the switch and attempting to update it again.
This guide will take you through the process of resetting your switch. Once complete, the C by GE app can be used to attempt to update the switch again.
C by GE switch

Steps to Reset the Switch

  1. Depending on which light switch you are using, you'll be working with the circular On/Off button, the toggle, or the paddle of your switch.
    On/Off buttons highlighted on C by GE light switches.
  2. Press and hold your switch's button, toggle, or paddle for 10 seconds.
    Wait 10 seconds
  3. If the reset is successful, the indicator light will begin blinking blue meaning the switch is ready to be set up again.
  4. Now that the switch has been reset, it is ready to attempt the update process again.

If the Update Continues to Fail

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