How To Fix Connection Issues Parrot Bebop 2 Drone

Introduction

In This Guide
You'll Learn:
  • How to fix connection issues with your Parrot drone.
You'll Need:
  • A mobile device with the FreeFlight Pro app installed on it.

? Is the FreeFlight Pro app already installed on your mobile device?

  1. The FreeFlight Pro app is already installed on my mobile device
  2. How do I install the FreeFlight Pro app on my mobile device

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In This Guide
You'll Learn:
  • How to fix connection issues with your Parrot drone.
You'll Need:
  • A mobile device with the FreeFlight Pro app installed on it.
To better assist you, please answer this question.
By default, your Parrot drone doesn't have a Wi-Fi password. It's best you set one up to avoid other people connecting to it.
  1. Launch the FreeFlight Pro app on your mobile device.
    FreeFlight Pro App.
  2. Tap the Fly & Film area.
    Fly & Film are highlighted in FreeFlight Pro app.
  3. Then go to Settings in the top left.
    Cog wheel highlighted in FreeFlight Pro app.
  4. Scroll down on the left side and select Network.
    Network tab highlighted in FreeFlight Pro app settings.
  5. Tap WPA2 in the top right.
    WPA2 button highlighted in FreeFlight Pro app settings.
  6. Then enter a new Wi-Fi password for your Parrot drone.
    Wi-Fi password field highlighted FreeFlight Pro app.
  7. The drone will restart automatically once the Wi-Fi password is entered.
To improve your piloting range and avoid poor connectivity with your drone, you can optimize your drone's Wi-Fi settings.
  1. Launch the FreeFlight Pro app on your mobile device.
    FreeFlight Pro App.
  2. Tap the Fly & Film area.
    Fly & Film are highlighted in FreeFlight Pro app.
  3. Then go to Settings in the top left.
    Cog wheel highlighted in FreeFlight Pro app.
  4. Scroll down on the left side and select Network.
    Network tab highlighted in FreeFlight Pro app settings.
  5. Select the Wi-Fi band you prefer:
    • 2.4 GHz gives you much longer range but slower video streaming speed
    • 5 GHz gives you shorter range but much faster video streaming speed
    Wi-Fi band options highlighted in FreeFlight Pro app settings.
  6. Select a Wi-Fi channel that shows less or no wireless signal interference.
    Wi-Fi channel selection area highlighted in FreeFlight Pro app settings.

    Avoid flying the drone around large objects or structures made of metal, concrete or brick as they may cause interference when positioned between your drone and your mobile device or remote control.

To continue, we need to know what Operating System your smartphone or tablet has.

There are 2 main Operating Systems for smartphones currently available, Android and iOS.

Android Smartphone
Android smartphones are produced by multiple companies, such as Samsung, LG, Motorola, Sony, Nokia, Lenovo, and HTC.Android Home Screen
iOS Smartphone
Apple is the only company that makes iOS smartphones.iOS Home Screen

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

  1. Open Settings.
    Android Settings
  2. Select Bluetooth.
    Bluetooth
  3. Make sure Bluetooth is set to Off at the top.
    Bluetooth toggle highlighted in Android settings.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.

  1. Open Settings.
    Android Settings
  2. Select Wi-Fi.
    Wi-Fi
  3. Make sure Wi-Fi is set to Off at the top.
    Wi-Fi with On toggle highlighted.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. Open Settings.
    iOS Settings.
  2. Select Bluetooth.
    iOS Bluetooth
  3. Make sure Bluetooth is set to Off.
    Bluetooth toggle highlighted in iOS settings.

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

  1. Open Settings.
    iOS Settings.
  2. Select Wi-Fi.
    iOS Wi-Fi
  3. Make sure Wi-Fi is set to Off.
    Wi-Fi toggle switch highlighted on iOS.
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