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How to Fix 'Code Has Already Been Used' Error Switch

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

Download codes are used to redeem a purchased game. These can also be found in bundles, and giveaways. Sometimes when you attempt to redeem a game, you may come across the error stating "This code has already been used". This guided path will assist you in troubleshooting this error.
Download Code Insert

1 Verify Correct Code

Verifying that you are entering the correct 16 digit code. If the Download Code was included in a hardware bundle, it will be located on an insert included with the bundle.
Code Redemption Screen

Some characters can be hard to distinguish. A 0 may look like an 8 or a 5 may look like a 2.

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Download codes are used to redeem a purchased game. These can also be found in bundles, and giveaways. Sometimes when you attempt to redeem a game, you may come across the error stating "This code has already been used". This guided path will assist you in troubleshooting this error.
Download Code Insert

Verifying that you are entering the correct 16 digit code. If the Download Code was included in a hardware bundle, it will be located on an insert included with the bundle.
Code Redemption Screen

Some characters can be hard to distinguish. A 0 may look like an 8 or a 5 may look like a 2.

Check your previously downloaded titles in the Nintendo eShop. If the download code was already redeemed on your system, you can re-download the game on your Nintendo Switch, Wii U, or Nintendo 3DS family system without entering the code again.

  1. Open the Nintendo eShop.
    Nintendo switch home menu with Nintendo E shop highlighted
  2. Select the Account you want to use.
    Nintendo Switch select a user account screen
  3. Search for or navigate to the game or app you wish to check. If you have already purchased the game or app, you can simply download it again.
    Nintendo Switch E shop start page