Your Bluetooth speaker from Heyday should provide a simple way to listen to your music wherever you are. When problems arise, this guide can help you resolve issues you may have.
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2. Charging
Your speaker has an internal battery that needs to be charged before you can use it.
Using the included cable, connect your speaker to a wall charger or desktop computer.
Connect the other end to the charging port on the back of your speaker.
Wait for the charging light to go out.
Your speaker will charge fully in about two to three hours.
3. Disconnect Wired Device
Your speaker will make it a priority to play sound from any wired device attached first. While troubleshooting, it's best to disconnect any wired devices.
Make sure nothing is connected to your speaker's AUX port.
4. Range Check
The device needs to be within a reasonable range in order to connect.
In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
Try moving the Bluetooth device closer if you have trouble.
5. Power Cycle
Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.
Push and hold the Power button on the back of your speaker. You will hear descending tones, letting you know it's turned off.
Turn off the device you're having problems sending music from.
Wait 10 seconds.
Turn your device back on, and allow it to start up fully.
Turn your speaker back on by pushing and holding the Power button for a few seconds. You'll hear Ascending tones to let you know it's turning on.
Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
6. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
7. Sending Device Choice
For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.
8. OS Choice
To continue, we need to know what Operating System your computer is using.
There are 2 main Operating Systems for personal computers currently available, Microsoft Windows and Apple macOS.
Microsoft WindowsApple macOSMicrosoft Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Apple is the only company that makes macOS computers.
9. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
10. Pair Bluetooth Device (Windows 10)
Click the Action Center icon in the bottom right corner of the screen.
Tap on the All Settings tile after that.
Then go to Devices.
Select Bluetooth from the left-hand column and ensure the Bluetooth switch is in the On position to the right. Your Windows 10 device will become discoverable and start searching for devices.
Once you see the device you want to pair the system with, select it then tap on Pair.
After the pairing was successful the device will show the Paired status under its name.
11. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
12. What's next?
13. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
14. Pair Bluetooth Device (macOS)
On the menu bar, click the Apple menu (1), then System Preferences (2).
Select Bluetooth.
Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
Your computer will search for any Bluetooth devices in range.
Once your device is located, click Pair.
Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.
15. OS Choice
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.
16. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
17. Pair Bluetooth Device (Android)
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
Open Settings.
Select Bluetooth.
Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
Your Heyday device will now show as connected.
18. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
19. Pair Bluetooth Device (iOS)
Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.
Open Settings on your phone or tablet.
Select Bluetooth.
Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
20. Charging
Your speaker has an internal battery that needs to be charged before you can use it.
Using the included cable, connect your speaker to a wall charger or desktop computer.
Connect the other end to the charging port on the back of your speaker.
Wait for the charging light to go out.
Your speaker will charge fully in about two to three hours.
21. Range Check
The device needs to be within a reasonable range in order to connect.
In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
Try moving the Bluetooth device closer if you have trouble.
22. Power Cycle
Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.
Push and hold the Power button on the top of your speaker. You will hear descending tones, letting you know it's turned off.
Turn off the device you're having problems sending music from.
Wait 10 seconds.
Turn your device back on, and allow it to start up fully.
Turn your speaker back on by pushing and holding the Power button for a few seconds. You'll hear Ascending tones to let you know it's turning on.
Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
23. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
24. Sending Device Choice
For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.
25. OS Choice
To continue, we need to know what Operating System your computer is using.
There are 2 main Operating Systems for personal computers currently available, Microsoft Windows and Apple macOS.
Microsoft WindowsApple macOSMicrosoft Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Apple is the only company that makes macOS computers.
26. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
27. Pair Bluetooth Device (Windows 10)
Click the Action Center icon in the bottom right corner of the screen.
Tap on the All Settings tile after that.
Then go to Devices.
Select Bluetooth from the left-hand column and ensure the Bluetooth switch is in the On position to the right. Your Windows 10 device will become discoverable and start searching for devices.
Once you see the device you want to pair the system with, select it then tap on Pair.
After the pairing was successful the device will show the Paired status under its name.
28. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
29. What's next?
30. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
31. Pair Bluetooth Device (macOS)
On the menu bar, click the Apple menu (1), then System Preferences (2).
Select Bluetooth.
Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
Your computer will search for any Bluetooth devices in range.
Once your device is located, click Pair.
Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.
32. OS Choice
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.
33. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
34. Pair Bluetooth Device (Android)
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
Open Settings.
Select Bluetooth.
Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
Your Heyday device will now show as connected.
35. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
If this is not the first time you've paired your speaker, turn on your speaker with the power button, then push and hold the Bluetooth button to start pairing mode.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 02.
36. Pair Bluetooth Device (iOS)
Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.
Open Settings on your phone or tablet.
Select Bluetooth.
Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
37. Charging
Your speaker has an internal battery that needs to be charged before you can use it.
Using the included cable, connect your speaker to a wall charger or desktop computer.
Connect the other end to the charging port on the back of your speaker.
Wait for the charging light to go out.
Your speaker will charge fully in about three to four hours.
38. Disconnect Wired Device
Your speaker will make it a priority to play sound from any wired device attached first. While troubleshooting, it's best to disconnect any wired devices.
Make sure nothing is connected to your speaker's AUX port.
39. Range Check
The device needs to be within a reasonable range in order to connect.
In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
Try moving the Bluetooth device closer if you have trouble.
40. Power Cycle
Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.
Push and hold the Power button on the top of your speaker. You will hear descending tones, letting you know it's turned off.
Turn off the device you're having problems sending music from.
Wait 10 seconds.
Turn your device back on, and allow it to start up fully.
Turn your speaker back on by pushing and holding the Power button for a few seconds. You'll hear Ascending tones to let you know it's turning on.
Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
41. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
42. Sending Device Choice
For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.
43. OS Choice
To continue, we need to know what Operating System your computer is using.
There are 2 main Operating Systems for personal computers currently available, Microsoft Windows and Apple macOS.
Microsoft WindowsApple macOSMicrosoft Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Apple is the only company that makes macOS computers.
44. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
45. Pair Bluetooth Device (Windows 10)
Click the Action Center icon in the bottom right corner of the screen.
Tap on the All Settings tile after that.
Then go to Devices.
Select Bluetooth from the left-hand column and ensure the Bluetooth switch is in the On position to the right. Your Windows 10 device will become discoverable and start searching for devices.
Once you see the device you want to pair the system with, select it then tap on Pair.
After the pairing was successful the device will show the Paired status under its name.
46. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
47. What's next?
48. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
49. Pair Bluetooth Device (macOS)
On the menu bar, click the Apple menu (1), then System Preferences (2).
Select Bluetooth.
Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
Your computer will search for any Bluetooth devices in range.
Once your device is located, click Pair.
Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.
50. OS Choice
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.
51. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
52. Pair Bluetooth Device (Android)
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
Open Settings.
Select Bluetooth.
Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
Your Heyday device will now show as connected.
53. Pairing Mode
With your speaker off, push and hold the Power button till the indicator light flashes white rapidly.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 04.
54. Pair Bluetooth Device (iOS)
Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.
Open Settings on your phone or tablet.
Select Bluetooth.
Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
55. Charging
Your speaker has an internal battery that needs to be charged before you can use it.
Using the included cable, connect your speaker to a wall charger or desktop computer.
Connect the other end to the charging port on the back of your speaker.
Wait for the charging light to go out.
56. Disconnect Wired Device
Your speaker will make it a priority to play sound from any wired device attached first. While troubleshooting, it's best to disconnect any wired devices.
Make sure nothing is connected to your speaker's AUX port.
57. Range Check
The device needs to be within a reasonable range in order to connect.
In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
Try moving the Bluetooth device closer if you have trouble.
58. Power Cycle
Powering off, then back on your speaker and sending device can often help resolve many Bluetooth issues you may encounter.
Set the Power switch on the back of your speaker to the middle Off position.
Turn off the device you're having problems sending music from.
Wait 10 seconds.
Turn your device back on, and allow it to start up fully.
Turn your speaker back on by moving the switch to On, the right position.
Allow a few moments for your speaker and device to re-connect to each other. Your speaker should make a chime sound when it connects.
59. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
60. Sending Device Choice
For the next step, we'll need to know what type of device you're using to send Bluetooth audio from.
61. OS Choice
To continue, we need to know what Operating System your computer is using.
There are 2 main Operating Systems for personal computers currently available, Microsoft Windows and Apple macOS.
Microsoft WindowsApple macOSMicrosoft Windows runs on computers produced by multiple companies, such as Lenovo, Asus, Dell, Toshiba, Hewlett Packard, Acer, and Sony.Apple is the only company that makes macOS computers.
62. Pairing Mode
Switch the switch on the back to On, farthest right.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
63. Pair Bluetooth Device (Windows 10)
Click the Action Center icon in the bottom right corner of the screen.
Tap on the All Settings tile after that.
Then go to Devices.
Select Bluetooth from the left-hand column and ensure the Bluetooth switch is in the On position to the right. Your Windows 10 device will become discoverable and start searching for devices.
Once you see the device you want to pair the system with, select it then tap on Pair.
After the pairing was successful the device will show the Paired status under its name.
64. Test Bluetooth Audio
Open the app or program you want to play sound from on your computer or mobile device.
Select some media you want to listen to, then select Play.
65. What's next?
66. Pairing Mode
Switch the switch on the back to On, farthest right.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
67. Pair Bluetooth Device (macOS)
On the menu bar, click the Apple menu (1), then System Preferences (2).
Select Bluetooth.
Ensure that it says Bluetooth: On. Turn it on with the button if it isn't.
Your computer will search for any Bluetooth devices in range.
Once your device is located, click Pair.
Once the pairing process is complete, your Mac will automatically connect to the device whenever it is in range.
68. OS Choice
To continue, we need to know what Operating System your smartphone or tablet has.
There are 2 main Operating Systems for smartphones currently available, Android and iOS.
Android SmartphoneiOS SmartphoneAndroid smartphones are produced by multiple companies, such as Samsung, LG, Motorola, HTC, and OnePlus.Apple is the only company that makes iOS smartphones.
69. Pairing Mode
Switch the switch on the back to On, farthest right.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
70. Pair Bluetooth Device (Android)
Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar across all Android devices and generations.
Open Settings.
Select Bluetooth.
Make sure the Bluetooth feature is enabled by flipping the On / Off switch to the On position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.
Your Heyday device will now show as connected.
71. Pairing Mode
Switch the switch on the back to On, farthest right.
Your Speaker will show up on your Bluetooth Device named HEYDAY SPEAKER 01.
72. Pair Bluetooth Device (iOS)
Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.
Open Settings on your phone or tablet.
Select Bluetooth.
Make sure that the Bluetooth feature is enabled by flipping the On / Off switch to the green position then wait for the Bluetooth device to show up in the list.
Tap on the Bluetooth device in the list to pair with it.