How to Fix Bluetooth Device Issues LG SJ4Y Soundbar

Introduction

This guide covers some easy troubleshooting steps to resolve Bluetooth issues that may arise with the LG SJ4Y Soundbar.
Picture of the LG SJ4Y sound bar

1 Range Check

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

2 Powercycle

Your soundbar does not retain settings when powered off.

  1. Unplug the power cable from the back of your soundbar, or the wall outlet.
    Picture detailing where the power connector is on the back of the soundbar
  2. Wait 10 seconds.
  3. Plug the soundbar power back in.

3 Enable Bluetooth

  1. Make sure your soundbar is turned on, and Bluetooth is selected.
    • If nothing is lit up on the control panel on the soundbar, push the Power button on the remote, first.
      LG SJ4Y remote with the power button highlighted. Diagram.
    • Press the F Function button on your remote till BT (Bluetooth) is selected on the speaker.
      LG SJ4Y remote with the function button highlighted. Diagram.
      LG SJ4Y LED lights on the front of the soundbar with Bluetooth highlighted.

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This guide covers some easy troubleshooting steps to resolve Bluetooth issues that may arise with the LG SJ4Y Soundbar.
Picture of the LG SJ4Y sound bar

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.
    Diagram of Recommended Bluetooth Distance

Try moving the Bluetooth device closer if you have trouble.

Your soundbar does not retain settings when powered off.

  1. Unplug the power cable from the back of your soundbar, or the wall outlet.
    Picture detailing where the power connector is on the back of the soundbar
  2. Wait 10 seconds.
  3. Plug the soundbar power back in.
  1. Make sure your soundbar is turned on, and Bluetooth is selected.
    • If nothing is lit up on the control panel on the soundbar, push the Power button on the remote, first.
      LG SJ4Y remote with the power button highlighted. Diagram.
    • Press the F Function button on your remote till BT (Bluetooth) is selected on the speaker.
      LG SJ4Y remote with the function button highlighted. Diagram.
      LG SJ4Y LED lights on the front of the soundbar with Bluetooth highlighted.
  1. Press the F Function button on your remote till BT (Bluetooth) is selected on the speaker.
    Remote Control
  2. The BT light on your soundbar will blink.
    Bluetooth light highlighted

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

From any iOS Device:

  1. Open Settings.
    iOS Settings.
  2. Tap Bluetooth.
    iOS Bluetooth.
  3. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  4. Ensure Bluetooth is On then select your device from the list below.
    Bluetooth toggle switch highlighted in iOS settings.

    Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.

From any Android Device

  1. Open the App Drawer.
    App drawer icon

    Newer versions of Android's operating system may not have the app drawer button. If you do not see the button, you will simply swipe up from the bottom of your screen to get to your apps.

  2. Go to Settings.
    Android Settings.
  3. Tap Bluetooth. You may need to select Connections first.
    Bluetooth
  4. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  5. Ensure Bluetooth is On and then select your device from the list below.
    Bluetooth toggle switch highlighted in Android settings.

    Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on the device you are attempting to add, the screens you see may be slightly different than the ones depicted here.

  1. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  2. Click the System Preferences icon.
    System Prefrences icon.
  3. Click the Bluetooth icon.
    Screenshot of macOS system prefrences with Bluetooth highlighted
  4. Bluetooth properties will open.
  5. Ensure that Bluetooth status reads Bluetooth: On. If it is off, click Turn Bluetooth On to enable it.
    screenshot of macOS bluetooth system prefrences with the on off button highlighted
  6. Available Bluetooth devices will begin to appear in the list.
  7. Locate the device you wish to pair in the list and click Pair.
    screenshot of macOS bluetooth system Preferences highlighting an unpaired Bluetooth device with the pair button on the right
  8. Once connected, the device will display Connected within the device list. It is now available to your Mac to output audio to.
    screenshot of macOS bluetooth system Preferences with a connected bluetooth device highlighted

Some Bluetooth devices are configured to require a PIN or a passkey. If this is the case, check your Bluetooth device's documentation for the correct default PIN or passkey.

  1. Set the Bluetooth accessory in pairing/discovery mode.

    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.

  2. Click the Start button.
    Windows 10 Start Menu
  3. Tap on Settings.
    Windows 10 Settings
  4. Then click on Devices.
    Devices Settings
  5. Select Bluetooth & other devices from the left-hand column and ensure the Bluetooth switch is in the On position to the right.
    Bluetooth & other devices and the Bluetooth toggle highlighted
  6. Click Add Bluetooth or other device.
    Add Bluetooth or other device highlighted
  7. Select Bluetooth from the list.
    Bluetooth highlighted
  8. Select the device you want to pair the system with.
    Bluetooth device highlighted
  9. If asked to enter or verify the passcode showing on the other device, do so.
    Bluetooth PIN highlighted
  10. Click on Done.
    Done highlighted
  11. After the pairing was successful the device will show the Paired status under its name.
    Paired device highlighted
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