How to Fix Bluetooth Device Issues LG SJ4Y Soundbar

Authored by: Support.com Tech Pro Team

1. Introduction

This guide covers some easy troubleshooting steps to resolve Bluetooth issues that may arise with the LG SJ4Y Soundbar.

Tools You'll Need:

  • No extra tools are needed.

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Supplies You'll Need:

  • No extra supplies are needed.

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Before You Begin:

No extra instructions.

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Picture of the LG SJ4Y sound bar

2. Range Check

The device needs to be within a reasonable range in order to connect.

  • In general, to pair and use a Bluetooth device (like a speaker, headset or smartwatch), the device needs to be within 10 feet of your computer or other device.
  • Some medium and higher-power devices can be farther, up to about 30 feet, but this tends to be for larger devices that plug in or have very large batteries, such as another computer, media streaming device, or a plug-in speaker system.

Try moving the Bluetooth device closer if you have trouble.

3. Powercycle

Your soundbar does not retain settings when powered off.

  1. Unplug the power cable from the back of your soundbar, or the wall outlet.
Picture detailing where the power connector is on the back of the soundbar
  1. Wait 10 seconds.
  2. Plug the soundbar power back in.

4. Enable Bluetooth

  1. Make sure your soundbar is turned on, and Bluetooth is selected.
  2. If nothing is lit up on the control panel on the soundbar, push the Power button on the remote, first.
LG SJ4Y remote with the power button highlighted. Diagram.
  1. Press the F Function button on your remote till BT (Bluetooth) is selected on the speaker.
LG SJ4Y remote with the function button highlighted. Diagram.

LG SJ4Y LED lights on the front of the soundbar with Bluetooth highlighted.

5. Pair Bluetooth

  1. Press the F Function button on your remote till BT (Bluetooth) is selected on the speaker.
Remote Control
  1. The BT light on your soundbar will blink.
Bluetooth light highlighted

6. Connect Bluetooth

Depending on what device (iPhone, iPad or iPod Touch) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be the same across all iOS devices and generations.

From any iOS Device

  1. Open Settings.
iOS Settings.
  1. Tap Bluetooth.
iOS Bluetooth.
  1. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  2. Ensure Bluetooth is On then select your device from the list below.
Bluetooth toggle switch highlighted in iOS settings.
  1. Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth accessory documentation for the correct PIN or passkey.

7. What's next?

8. Connect Bluetooth

Some Bluetooth accessories are configured with a PIN or a passkey that is often listed in its manual. Check your Bluetooth accessory manual for the correct PIN or passkey.

Depending on what device (Smartphone or Tablet) and which generation you have, the menu theme and options might look slightly different on your screen. However, the steps should be similar to all Android devices and generations.

Use one of the following connection methods:

  • Method 1 - The Drop Down Menu
  • Method 2 - Settings

Drop down menu

  1. Swipe down from the top of the device screen if it's a phone or up from the bottom of the device screen if it's a tablet to access the menu.
  2. Locate the Bluetooth icon.
Picture of the Bluetooth B symbol.
  1. Press and hold the Bluetooth icon.
  2. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  3. Ensure Bluetooth is On and then select your device from the list below.
  1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

Android menu settings

  1. Locate and tap the Apps Menu.
Screenshot of the Android Apps menu.
  1. Locate and tap the Settings icon.
Screenshot of the settings icon.
  1. Select the Bluetooth. You may need to select Connections first.
  2. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  3. Ensure Bluetooth is On and then select your device from the list below.
Screenshot of the Android Bluetooth menu highlighting the on and off switch at the top and a device from the available devices list.
  1. If you are prompted for a passkey, put it in. If there is no passkey, then your Bluetooth accessory should be paired now.

9. What's next?

10. Connect Bluetooth

Depending on the device you are attempting to add, the screens you see may be slightly different than the ones depicted here.

  1. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  2. Click the System Preferences icon.
System Prefrences icon.
  1. Click the Bluetooth icon.
Screenshot of macOS system prefrences with Bluetooth highlighted
  1. Bluetooth properties will open.
  2. Ensure that Bluetooth status reads Bluetooth: On. If it is off, click Turn Bluetooth On to enable it.
screenshot of macOS bluetooth system prefrences with the on off button highlighted
  1. Available Bluetooth devices will begin to appear in the list.
  2. Locate the device you wish to pair in the list and click Pair.
screenshot of macOS bluetooth system Preferences highlighting an unpaired Bluetooth device with the pair button on the right
  1. Once connected, the device will display Connected within the device list. It is now available to your Mac to output audio to.
screenshot of macOS bluetooth system Preferences with a connected bluetooth device highlighted

11. What's next?

12. Pair Bluetooth Device

Some Bluetooth devices are configured with a PIN or a passkey that is often listed in its information manual. Check your Bluetooth device documentation for the correct PIN or passkey.

  1. Set the Bluetooth accessory in pairing/discovery mode.
    This process will vary depending on what kind of device you have. Refer to your device's documentation for specifics on how to accomplish this.
  2. Click the Action Center icon in the bottom right corner of the screen.
Action Center icon highlighted in Windows system tray.
  1. Tap on the All Settings tile after that.
All Settings option highlighted in Action Center panel.
  1. Then go to Devices.
Devices option highlighted in Windows settings.
  1. Select Bluetooth from the left-hand column and ensure the Bluetooth switch is in the On position to the right. Your Windows 10 device will become discoverable and start searching for devices.
Bluetooth switch highlighted in Windows devices settings.
  1. Once you see the device you want to pair the system with, select it then tap on Pair.
Pair option highlighted for discovered Bluetooth device.
  1. If asked to compare the passcode showing up on both devices, do so.
screenshot of a message asking to compair PINs and choose if they match.
  1. After the pairing was successful the device will show the Paired status under its name.
Paired status pointed out for Bluetooth device.

13. What's next?