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How to Fix Beats Studio3 Microphone Not Working

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

You've got your headset on and your RemoteTalk cable on when you receive a call. Or maybe you want to you want to record your voice. Only, when you try to talk nothing happens. Your Beats Studio3 Headset's microphone doesn't seem to be working.
This guide can assist you with troubleshooting the mic on your headset.
Beats Studio 3 Wireless Headset

1 Check Microphone for Damage or Obstruction

Look over your Beats Studio3 headset and RemoteTalk cable.

  1. Make sure there's no damage to the headset.
    A damaged headset
  2. Make sure there is no gunk or debri near any of the ports.
  3. Make sure there's no gunk or debri on your RemoteTalk cable.
  4. Most of all, make sure there is nothing blocking the microphone located on the RemoteTalk cable.
    A RemoteTalk cable
  5. Make sure the straight-end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source. Also make sure the connections are firmly plugged in and not damaged or corroded.
    headphones plugged into phone
  6. Make sure the buttons on the cable are not stuck, damaged, or blocked.
  7. If there is damage to the cable or buttons you'll need to purchase a new RemoteTalk cable.

2 Make Sure You Have the Right Audio Input Source

If you're using a computer to listen through your Beats you'll need to check the settings for that computer.
Windows
  1. Click on the speaker icon in the notification area.
    Speaker icon
  2. Select Open Sound Settings.
    Windows 10 Open sound settings
  3. Under Input, make sure your Beats Studio3 is listed.
    Input devices for windows 10
macOS
  1. Click on the speaker icon and click on Sound Preferences.
    Screenshot of speaker menu selected with Sound Preferences highlighted.
  2. Click on the Input tab and then select the device you wish to be your default recording device.
    Screenshot of Sound Preferences window and input tab is selected and then input device is highlighted.

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You've got your headset on and your RemoteTalk cable on when you receive a call. Or maybe you want to you want to record your voice. Only, when you try to talk nothing happens. Your Beats Studio3 Headset's microphone doesn't seem to be working.
This guide can assist you with troubleshooting the mic on your headset.
Beats Studio 3 Wireless Headset

Look over your Beats Studio3 headset and RemoteTalk cable.

  1. Make sure there's no damage to the headset.
    A damaged headset
  2. Make sure there is no gunk or debri near any of the ports.
  3. Make sure there's no gunk or debri on your RemoteTalk cable.
  4. Most of all, make sure there is nothing blocking the microphone located on the RemoteTalk cable.
    A RemoteTalk cable
  5. Make sure the straight-end of the plug is connected to the headphones and the angled L-shaped plug is connected to the audio source. Also make sure the connections are firmly plugged in and not damaged or corroded.
    headphones plugged into phone
  6. Make sure the buttons on the cable are not stuck, damaged, or blocked.
  7. If there is damage to the cable or buttons you'll need to purchase a new RemoteTalk cable.
If you're using a computer to listen through your Beats you'll need to check the settings for that computer.
Windows
  1. Click on the speaker icon in the notification area.
    Speaker icon
  2. Select Open Sound Settings.
    Windows 10 Open sound settings
  3. Under Input, make sure your Beats Studio3 is listed.
    Input devices for windows 10
macOS
  1. Click on the speaker icon and click on Sound Preferences.
    Screenshot of speaker menu selected with Sound Preferences highlighted.
  2. Click on the Input tab and then select the device you wish to be your default recording device.
    Screenshot of Sound Preferences window and input tab is selected and then input device is highlighted.