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How to Fix Beats Studio3 Inline Remote Not Working

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

RemoteTalk is an inline remote control that you may purchase to use with the Beats Studio 3 Headset. It comes with three buttons in a very compact design. The top button handles increasing the volume. The bottom button handles decreasing it. The center button handles calls at the tap of that button. RemoteTalk lets you control your music and phone calls from an iOS device to your Beats Studio 3 Headset.
While the RemoteTalk packs a lot of punch into a small package, what happens if you push a button and nothing happens? We can help you troubleshoot.
A RemoteTalk cable

Compatibility

The RemoteTalk cable is fully compatible with the iOS family of devices such as iPhone and iPad. Functionality may vary by device.

1 Power Cycle Headset

The first, and arguably easiest, thing to do when your RemoteTalk isn't working is just to turn off your Beats Studio3 headset and then turn it on again. This will disconnect it from the device you're playing music from or on a call and let it renew the connection. If there's any issue with the connection, a simple power cycle should take care of it.
  1. Press the power button and power off the device.
    A Beats Studio with the power button highlighted.
  2. Wait 10 seconds.
  3. Press the power button and power on the device.
  4. Go ahead and play a song or make a call and make sure RemoteTalk is working.

2 Check Your Beats Studio3 Cabling

If restarting your headset didn't take care of the issue we need to look at the RemoteTalk cable and connections now.

headphones plugged into phone
  1. Make sure the connections are firmly plugged in and not damaged or corroded.
  2. Make sure the buttons on the cable are not stuck, damaged, or blocked.
  3. If there is damage to the cable or buttons you'll need to purchase a new RemoteTalk cable.

3 If It Still Doesn't Work

Please contact the product manufacturer for further assistance.

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RemoteTalk is an inline remote control that you may purchase to use with the Beats Studio 3 Headset. It comes with three buttons in a very compact design. The top button handles increasing the volume. The bottom button handles decreasing it. The center button handles calls at the tap of that button. RemoteTalk lets you control your music and phone calls from an iOS device to your Beats Studio 3 Headset.
While the RemoteTalk packs a lot of punch into a small package, what happens if you push a button and nothing happens? We can help you troubleshoot.
A RemoteTalk cable

Compatibility

The RemoteTalk cable is fully compatible with the iOS family of devices such as iPhone and iPad. Functionality may vary by device.
The first, and arguably easiest, thing to do when your RemoteTalk isn't working is just to turn off your Beats Studio3 headset and then turn it on again. This will disconnect it from the device you're playing music from or on a call and let it renew the connection. If there's any issue with the connection, a simple power cycle should take care of it.
  1. Press the power button and power off the device.
    A Beats Studio with the power button highlighted.
  2. Wait 10 seconds.
  3. Press the power button and power on the device.
  4. Go ahead and play a song or make a call and make sure RemoteTalk is working.

If restarting your headset didn't take care of the issue we need to look at the RemoteTalk cable and connections now.

headphones plugged into phone
  1. Make sure the connections are firmly plugged in and not damaged or corroded.
  2. Make sure the buttons on the cable are not stuck, damaged, or blocked.
  3. If there is damage to the cable or buttons you'll need to purchase a new RemoteTalk cable.