How to Fix Basic Issues with a Panasonic Smart TV

Introduction

This guide will cover basic problems, such as input, picture, and sound on your Panasonic Smart TV.

? What part of your TV viewing experience are you having troubles with?

  1. Can't find DVD/Cable/Blu-Ray
  2. Picture
  3. Sound

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This guide will cover basic problems, such as input, picture, and sound on your Panasonic Smart TV.
  1. If you're having problems finding your device, try pushing the Input button on your remote.
    Input button on remote.
  2. A menu should come up, giving you options to choose a different input.
    Input choices on television screen.
  3. Use the Up and Down buttons on your remote, then push the central OK button to select one.

Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.

  • Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
  • Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
  • If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

  1. Turn it off by pressing the Power button on the unit itself or on the remote.
    Power Symbol.
  2. Then unplug it from the power outlet.
    Power cable being unplugged from power outlet.
  3. Wait for 10 seconds.
  4. Plug it back in then turn the TV back on from the Power button.
    Power Symbol.
To go any further, we need to determine the type of video issue you are experiencing.

Your Smart TV has a 16:9 aspect ratio; some older programming was created in a 4:3 aspect ratio, and many movies have a 21:9 aspect ratio. This will cause black bars to appear on the top and bottom, or left and right. You can zoom, stretch, or restore these with theFormat button, as well.

  1. Push the Format button on your TV remote. You can push this a couple times to cycle through the options quickly.
    Format button on remote.

  2. Some televisions may require you to tap the HOME or Menu buttons.
  3. Navigate to Settings.
    Settings on TV Menu.

  4. Select Picture.
    Picture on TV Menu.

  5. Select Picture Size Settings.
    Picture size settings on TV Menu.

  6. You can adjust the size to your liking.
    Picture size choices.
  1. Push the Menu button on your TV Remote.
    TV remote menu button.

  2. Select Picture using the up and down keys, then push the center OK button.
    Picture menu.

  3. From here, you can adjust the Color, Tint, Brightness, and Contrast of your TV's picture. There are also presets, usually at the top, to make these selections easy.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.

  • Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
  • Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
  • If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

  1. Turn it off by pressing the Power button on the unit itself or on the remote.
    Power Symbol.
  2. Then unplug it from the power outlet.
    Power cable being unplugged from power outlet.
  3. Wait for 10 seconds.
  4. Plug it back in then turn the TV back on from the Power button.
    Power Symbol.
To go any further, we need to determine the type of sound issue you are experiencing.

Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.

  • Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
  • Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
  • If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

  1. Turn it off by pressing the Power button on the unit itself or on the remote.
    Power Symbol.
  2. Then unplug it from the power outlet.
    Power cable being unplugged from power outlet.
  3. Wait for 10 seconds.
  4. Plug it back in then turn the TV back on from the Power button.
    Power Symbol.

Make sure the sound on your TV isn't muted.

  1. Push the Mute button on your TV remote. A display on screen should show if the TV is now muted, or not. You want to be sure the TV is not muted.
    Mute button on TV remote.

If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well.

Check Your Volume Levels

  1. On your TV remote, use the Volume Up/Down buttons.
    Volume controls on TV remote.
  2. Most TVs will show you the volume level on the screen.
    Volume levels

If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume levels and settings on that device as well.

If none of these work your app may have its own volume settings. Navigate to those settings, like the Youtube volume bar, and make sure they aren't muted.

Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.

  • Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
  • Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
  • If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

  1. Turn it off by pressing the Power button on the unit itself or on the remote.
    Power Symbol.
  2. Then unplug it from the power outlet.
    Power cable being unplugged from power outlet.
  3. Wait for 10 seconds.
  4. Plug it back in then turn the TV back on from the Power button.
    Power Symbol.

On your TV remote, use the Volume Up/Down buttons.
Volume controls on TV remote.

Helpful tip. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume levels and settings on that device as well.

Push the Menu button on your TV Remote.
Menu button on remote

Select Sound using the up and down keys, then push the center OK button.
Sound menu on television

You can make adjustments to the Bass, Treble, Balance, and such here. Features such as "A.I. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. Try turning them on or off for the program you're watching.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.

  • Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
  • Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
  • If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

  1. Turn it off by pressing the Power button on the unit itself or on the remote.
    Power Symbol.
  2. Then unplug it from the power outlet.
    Power cable being unplugged from power outlet.
  3. Wait for 10 seconds.
  4. Plug it back in then turn the TV back on from the Power button.
    Power Symbol.

Push the Menu button on your TV Remote.
Menu button on remote

Select Sound using the up and down keys, then push the center OK button.
Sound menu on television

You can make adjustments to the Bass, Treble, Balance, and such here. Features such as "A.I. Sound" and "Auto Volume Leveling" are also here; they try to make soft and loud sounds the same volume, but can cause problems. Try turning them on or off for the program you're watching.

To exit the menu, push the 'Return' button, or wait about 30 seconds for it to disappear on it's own.

Return button on remote

Sometimes, it's not a problem with your TV, but rather with the device sending pictures and sounds to your TV.

  • Try testing another device, first. For example, if you're watching cable, try switching to DVD or Blu-Ray, and play something there. If that works, it's most likely not a problem with your TV, but rather the device that's sending the programming your TV is showing.
  • Try turning your cable, DVD, or Blu-Ray player off, waiting a few moments, then turning it back on, and try again.
  • If one device works fine (say, your DVD or Blu-Ray player), but another does not (say, your cable box), it would be best to contact the provider of the device that isn't working.
  1. Turn it off by pressing the Power button on the unit itself or on the remote.
    Power Symbol.
  2. Then unplug it from the power outlet.
    Power cable being unplugged from power outlet.
  3. Wait for 10 seconds.
  4. Plug it back in then turn the TV back on from the Power button.
    Power Symbol.
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