Need help?

Chat with a Tech Pro about services & pricing.

Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Fix a Missing Temperature Slider on an ecobee

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

This guide will demonstrate how to restore the temperature slider on the home screen of your ecobee Smart Thermostat if you can no longer see or interact with it.
Before You Begin:
Your thermostat must already be set up in your home
ecobee.

1 Show Temperature Slider

If you're missing the temperature slider(s) on the thermostat's main screen, you need to make sure the HVAC system is turned on.
Temperature sliders highlighted on ecobee thermostat main screen.

To Turn On Your HVAC System

  1. Press Menu on the main screen.
    Menu icon highlighted on ecobee screen.
  2. Go to System.
    System option highlighted in ecobee menu.
  3. Then select HVAC.
    HVAC option highlighted in ecobee menu.
  4. And make sure the HVAC system is set to either Heat, Cool or Auto.
    HVAC modes highlighted in ecobee settings.

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

This guide will demonstrate how to restore the temperature slider on the home screen of your ecobee Smart Thermostat if you can no longer see or interact with it.
Before You Begin:
Your thermostat must already be set up in your home
ecobee.

If you're missing the temperature slider(s) on the thermostat's main screen, you need to make sure the HVAC system is turned on.
Temperature sliders highlighted on ecobee thermostat main screen.

To Turn On Your HVAC System

  1. Press Menu on the main screen.
    Menu icon highlighted on ecobee screen.
  2. Go to System.
    System option highlighted in ecobee menu.
  3. Then select HVAC.
    HVAC option highlighted in ecobee menu.
  4. And make sure the HVAC system is set to either Heat, Cool or Auto.
    HVAC modes highlighted in ecobee settings.