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How to Fix a Frozen or Unresponsive Garmin Vivofit

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path by rating it at the end.

Introduction

The Garmin Vivofit is a smart, entry-level fitness band that learns about your daily activity levels and sets personal daily activity goals. It follows your progress 24/7, and can stay on for more than a year without a battery change.

This guide will help you resolve issues involving a frozen or unresponsive Vivofit. Unfortunately the only way to fix this issue is to perform a factory reset.

A factory reset will cause you to lose your saved data on your Vivofit. 

 

Assorted Garmin Vivofit devices.

1 Factory Reset

  1. Press the device's button. Hold it until "SLEEP" appears.
    Garmin vivofit showing the button
    Garmin vivofit showing sleep on the led
  2. Quickly press the button five times, and keep holding after the fifth press.
  3. Keep holding the button until the firmware version appears and the screen goes blank.
    Garmin vivofit showing the firmware version
  4. Press and hold the button again until it restarts.
  5. Your device has now been reset. You may proceed with setup.

? Would you like to go through the first time setup for your Vivofit?

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The Garmin Vivofit is a smart, entry-level fitness band that learns about your daily activity levels and sets personal daily activity goals. It follows your progress 24/7, and can stay on for more than a year without a battery change.

This guide will help you resolve issues involving a frozen or unresponsive Vivofit. Unfortunately the only way to fix this issue is to perform a factory reset.

A factory reset will cause you to lose your saved data on your Vivofit. 

 

Assorted Garmin Vivofit devices.

  1. Press the device's button. Hold it until "SLEEP" appears.
    Garmin vivofit showing the button
    Garmin vivofit showing sleep on the led
  2. Quickly press the button five times, and keep holding after the fifth press.
  3. Keep holding the button until the firmware version appears and the screen goes blank.
    Garmin vivofit showing the firmware version
  4. Press and hold the button again until it restarts.
  5. Your device has now been reset. You may proceed with setup.
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