How to Fix a Fire TV Stick That Isn't Responding
The Amazon Fire TV devices allow you to enjoy live TV, streaming content, online games and apps right from your TV screen. If you're encountering issues with your Fire TV, such as the screen freezing, the screen being blank or the device not powering on, this guide will show you how to address them.
- If your Fire TV device remains on the logo screen during setup, wait at least ten minutes for the device to finish loading.
- If your Fire TV device turned off while you were using it or after installing a software update, leave it unplugged until it has cooled down.