How to Find Files Lost After a Windows 10 Update

Introduction

Just the thought of losing your files can cause fear. The worry has created industries designed to protect your data.

Many people haven't upgraded to Windows 10 due to this fear.

This guide will walk you through recovering your lost files after you've upgraded to Windows 10.

Windows 10.

1 Check for Temporary Profile

  1. Select Start.
    Windows 10 start menu.
  2. Select Settings.
    Windows 10 settings icon.
  3. Select Accounts
    Settings with Accounts selected. Screenshot.
  4. Select Sync Your Settings.
    Sync your settings.
  5. If you see a message at the top that states, You are logged on with a temporary profile. Roaming options are currently unavailable, you are in a temporary account.
    Windows 10 sync your settings menu showing the temporary account error.
  6. Restart your PC and sign in again. This should remove the temporary account and your files should be available again.

? Are you in a temporary profile?

  1. Yes
  2. No

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Just the thought of losing your files can cause fear. The worry has created industries designed to protect your data.

Many people haven't upgraded to Windows 10 due to this fear.

This guide will walk you through recovering your lost files after you've upgraded to Windows 10.

Windows 10.
  1. Select Start.
    Windows 10 start menu.
  2. Select Settings.
    Windows 10 settings icon.
  3. Select Accounts
    Settings with Accounts selected. Screenshot.
  4. Select Sync Your Settings.
    Sync your settings.
  5. If you see a message at the top that states, You are logged on with a temporary profile. Roaming options are currently unavailable, you are in a temporary account.
    Windows 10 sync your settings menu showing the temporary account error.
  6. Restart your PC and sign in again. This should remove the temporary account and your files should be available again.
Before you restart or shut down your PC, make sure to save all necessary work to prevent data loss.
  1. Select the Start menu, then select Power.
    Windows 10 Start Menu
    Windows 10 Power Button
  2. Select Restart.
    Windows 10 Power menu with Restart highlighted.

After rebooting, select your account and log into it.
Windows 10 log in screen

Your account should now be working properly.

  1. Select the search bar and type in what you want to search for.
    Windows 10 search bar
  2. Look for all files of a certain type using the asterisk (*). For example, to search for all Word documents, search for *.doc. For music files, search for *.mp3. For pictures you could search for *.jpg.
  3. When you find the file you want, right click it and select Open File Location.
    Windows 10 search for image files with open file location highlighted
  4. A window will open showing the location of the file and the file will be highlighted.
    Windows 10 file explorer open location results
  1. Select Start.
    Windows 10 start menu
  2. Select Settings.
    Windows 10 settings
  3. Select Update & Security.
    Windows 10 update and security
  4. Select Backup.
  5. Select Backup and restore (Windows 7).
    Windows 10 backup and restore menu showing the backup and restore to windows 7 option
  6. Select Restore my files and follow the instructions to restore your files.
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