How to Factory Reset an Amazon Echo Show

Introduction

If your Amazon Echo device is unresponsive or you want to give it to someone else, you can reset it to factory defaults.

1 Factory Reset

If you're having trouble with your Echo Show, restart your device first to see if it resolves your problem.

To restart your Echo Show follow these steps:

  1. Unplug the power adapter from the back of the device or from the wall outlet.
  2. Then plug the power adapter back in.

Resetting the device to factory defaults will erase all your personal information and settings on it.

If you still want to proceed, do the following:

  1. Just say "Alexa, go to settings" or swipe down from the top side of the screen.
    Swipe method shown on Echo Show screen
  2. Select Settings.
    Settings option highlighted on Echo Show main screen
  3. Scroll down and go to Device Options.
    Device Options highlighted on Settings screen
  4. Then tap on Reset to Factory Defaults.
    Reset to Factory Defaults option highlighted on Device Options screen
  5. Tap Reset to confirm you want to proceed.
    Device Factory Reset confirmation query screen

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If your Amazon Echo device is unresponsive or you want to give it to someone else, you can reset it to factory defaults.

If you're having trouble with your Echo Show, restart your device first to see if it resolves your problem.

To restart your Echo Show follow these steps:

  1. Unplug the power adapter from the back of the device or from the wall outlet.
  2. Then plug the power adapter back in.

Resetting the device to factory defaults will erase all your personal information and settings on it.

If you still want to proceed, do the following:

  1. Just say "Alexa, go to settings" or swipe down from the top side of the screen.
    Swipe method shown on Echo Show screen
  2. Select Settings.
    Settings option highlighted on Echo Show main screen
  3. Scroll down and go to Device Options.
    Device Options highlighted on Settings screen
  4. Then tap on Reset to Factory Defaults.
    Reset to Factory Defaults option highlighted on Device Options screen
  5. Tap Reset to confirm you want to proceed.
    Device Factory Reset confirmation query screen
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