Need help?

Chat with a Tech Pro about services & pricing.

Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Factory Reset a Ring Video Doorbell Elite

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

You can reset a Ring Video Doorbell Elite to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Ring Logo.

1 Factory Reset a Ring Video Doorbell Elite

Resetting a Ring Video Doorbell Elite to its factory default state will erase all its saved settings and preferences.

  1. Remove the doorbell's faceplate then press and hold the reset button on the front of the camera for 15 seconds.
    Faceplate being removed from Ring Video Doorbell Elite. Reset button highlighted on front of doorbell.
  2. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light highlighted on front of Ring Video Doorbell Elite.
  3. The doorbell is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

You can reset a Ring Video Doorbell Elite to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Ring Logo.

Resetting a Ring Video Doorbell Elite to its factory default state will erase all its saved settings and preferences.

  1. Remove the doorbell's faceplate then press and hold the reset button on the front of the camera for 15 seconds.
    Faceplate being removed from Ring Video Doorbell Elite. Reset button highlighted on front of doorbell.
  2. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light highlighted on front of Ring Video Doorbell Elite.
  3. The doorbell is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.