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How to Factory Reset a Ring Stick Up Cam

Authored by:
Support.com Tech Pro Team
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Introduction

You can reset a Stick Up Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Ring Logo.

1 Factory Reset the Stick Up Cam

Resetting a Ring Stick Up Cam to its factory default state will erase all its saved settings and preferences.

  1. Make sure the camera is powered up or the battery is charged.
    Ring Stick Up Cam plugged into power outlet.
  2. Press and hold the reset button on the back of the camera for 15 seconds.
    Reset button highlighted on back of Ring Stick Up Cam.
  3. Release the button. The status light located on the back will flash a few times indicating the camera is restarting.
    Status light highlighted on back of Ring Stick Up Cam.
  4. The camera is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.

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You can reset a Stick Up Cam to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Ring Logo.

Resetting a Ring Stick Up Cam to its factory default state will erase all its saved settings and preferences.

  1. Make sure the camera is powered up or the battery is charged.
    Ring Stick Up Cam plugged into power outlet.
  2. Press and hold the reset button on the back of the camera for 15 seconds.
    Reset button highlighted on back of Ring Stick Up Cam.
  3. Release the button. The status light located on the back will flash a few times indicating the camera is restarting.
    Status light highlighted on back of Ring Stick Up Cam.
  4. The camera is now reset to factory defaults. If you want to set it up again, you'll need to use the Ring app to reconnect it to your WiFi network.