How to Factory Reset a Ring Device

Introduction

If your Ring device is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

? What type of Ring device are you trying to factory reset?

  1. Video Doorbell
  2. Video Doorbell 2
  3. Video Doorbell Pro
  4. Video Doorbell Elite
  5. Chime
  6. Chime Pro
  7. Spotlight Cam
  8. Floodlight Cam
  9. Stick Up Cam

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If your Ring device is not working as intended and you've exhausted all other possible repair steps or you want to give it to someone else, you can reset it to factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell:

  1. Make sure the doorbell is powered up if it's hardwired or the battery is charged.
    Powering up or charging the doorbell
  2. Locate the orange reset button on the back side of the doorbell.
    Reset button placement
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell
  5. The doorbell settings are now restored to their factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell 2:

  1. Make sure the doorbell is powered up if it's hardwired or the battery is charged.
    Charging doorbell battery
  2. Locate the black reset button on the front side of the camera, below the faceplate.
    Reset button placement on doorbell
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell
  5. The doorbell settings are now restored to their factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell Pro:

  1. Locate the black reset button on the right side of the camera, below the faceplate.
    Placement of reset button on doorbell
  2. Press and hold the reset button for 15 seconds.
  3. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Video Doorbell Elite:

  1. Locate the black reset button on the front side of the camera, below the faceplate.
    Reset button placement on doorbell
  2. Press and hold the reset button for 15 seconds.
  3. After releasing it, the ring light located on the front will flash a few times indicating the doorbell is restarting.
    Ring light on doorbell
  4. The doorbell settings are now restored to their factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Chime and Chime Pro:

  1. Make sure the device is plugged into a power outlet.
    Device plugged into power outlet
  2. Locate the pinhole where the reset button is located on the side of the device.
    Pinhole pointed out on side of device
  3. Insert a pin or paperclip into the pinhole and press and hold the reset button for 15 seconds.
    Paperclip inserted in pinhole
  4. After releasing it, the status light located on the bottom will flash quickly a few times indicating the device is restarting.
    Device status light highlighted
  5. The device settings are now restored to their factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up.
    Powering up the camera
    Or the battery is charged.
    Charging the battery
  2. Locate the reset button atop the camera.
    Placement of reset button on top of the camera
  3. Press and hold the reset button for 30 seconds.
  4. After releasing it, the status light located at the bottom will flash a few times indicating the camera is restarting.
    Camera status light flashing
  5. The camera settings are now restored to its factory defaults.

Resetting the device to factory defaults will erase all saved settings and preferences.

To factory reset your Ring Camera:

  1. Make sure the camera is powered up or the battery is charged.
    Powering up or charging the camera
  2. Locate the orange reset button on the back side of the camera.
    Placement of reset button on back of the camera
  3. Press and hold the reset button for 15 seconds.
  4. After releasing it, the status light located on the back will flash a few times indicating the camera is restarting.
    Placement of status light on back of the camera
  5. The camera settings are now restored to its factory defaults.
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