Need help?

Chat with a Tech Pro about services & pricing.

Special Offer: All students, parents, & educators get 50% off tech support for the entire school year. Select the Support - Annual plan and enter code “EdTech50” during checkout.

How to Factory Reset a Canon EOS 5D MARK IV Camera

Authored by:
Support.com Tech Pro Team
This Guided Path® was written and reviewed by Support.com’s Tech Pro team. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! Let us know what you think about this Guided Path® by rating it at the end.

Introduction

This guide will walk you though resetting your Canon EOS 5D Mark IV camera to factory defaults.
Canon EOS 5 D Mark 4 camera

1 Factory Reset

Performing a factory reset on your camera will erase all custom settings you have set.

  1. Tap on the Menu button.
    diagram of camera with menu button highlighted
  2. Tap on the Wrench and then Sub Menu 5.
    settings menu with wrench highlighted and sub menu 5 below highlighted
  3. Tap on Clear All Camera Settings.
    settings menu with clear all camera settings highlighted
  4. Tap on OK.
    clear all camera settings notification with the ok button highlighted
  5. The camera has been reset and is ready for first time setup.

We're here to help!

chat
Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

This guide will walk you though resetting your Canon EOS 5D Mark IV camera to factory defaults.
Canon EOS 5 D Mark 4 camera

Performing a factory reset on your camera will erase all custom settings you have set.

  1. Tap on the Menu button.
    diagram of camera with menu button highlighted
  2. Tap on the Wrench and then Sub Menu 5.
    settings menu with wrench highlighted and sub menu 5 below highlighted
  3. Tap on Clear All Camera Settings.
    settings menu with clear all camera settings highlighted
  4. Tap on OK.
    clear all camera settings notification with the ok button highlighted
  5. The camera has been reset and is ready for first time setup.