How to Factory Reset a C by GE Smart Light

Introduction

You can reset a C by GE Smart Bulb to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Before You Begin:
You must have the C by GE app installed
C by GE Logo.

1 Reset Smart Bulb

To reset your C by GE smart bulb you have to turn it on and off multiple times in sequence. The number of times you have to do this and the amount of seconds you have to keep the smart bulb turned on or off can vary and is found in the C by GE app.

At the Power Switch

  1. Turn off the main power to the smart bulb for at least 5 seconds.
    Light switch turned off

On Your Mobile Device

  1. Launch the C by GE app on your phone or tablet.
    C by GE App.
  2. Tap Settings at the bottom.
    Settings tab highlighted in C by GE app.
  3. Tap Support.
    Support option highlighted in C by GE app settings.
  4. Tap Factory Reset.
    Factory Reset option highlighted in C by GE app settings.
  5. Then tap C by GE Lights.
    C by GE Lights option highlighted in C by GE app settings.
  6. The C by GE app will show you the number of times you have to turn on and off the smart bulb and the amount of seconds you have to keep the smart bulb turned on or off.

At the Power Switch

  1. Turn the main power to the smart bulb on and off in the sequence indicated in the C by GE app.
    Light switch on.
  2. Once you've completed the reset procedure, the smart bulb will flash on and off three times if it has been successfully reset.

    If the reset is unsuccessful, this process can be repeated until it has been successfully completed.

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You can reset a C by GE Smart Bulb to its factory default state if it's no longer working as intended and you've exhausted all troubleshooting options, or if you plan on selling it or giving it away. This guide will take you through that process.
Before You Begin:
You must have the C by GE app installed
C by GE Logo.

To reset your C by GE smart bulb you have to turn it on and off multiple times in sequence. The number of times you have to do this and the amount of seconds you have to keep the smart bulb turned on or off can vary and is found in the C by GE app.

At the Power Switch

  1. Turn off the main power to the smart bulb for at least 5 seconds.
    Light switch turned off

On Your Mobile Device

  1. Launch the C by GE app on your phone or tablet.
    C by GE App.
  2. Tap Settings at the bottom.
    Settings tab highlighted in C by GE app.
  3. Tap Support.
    Support option highlighted in C by GE app settings.
  4. Tap Factory Reset.
    Factory Reset option highlighted in C by GE app settings.
  5. Then tap C by GE Lights.
    C by GE Lights option highlighted in C by GE app settings.
  6. The C by GE app will show you the number of times you have to turn on and off the smart bulb and the amount of seconds you have to keep the smart bulb turned on or off.

At the Power Switch

  1. Turn the main power to the smart bulb on and off in the sequence indicated in the C by GE app.
    Light switch on.
  2. Once you've completed the reset procedure, the smart bulb will flash on and off three times if it has been successfully reset.

    If the reset is unsuccessful, this process can be repeated until it has been successfully completed.

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