How to Factory Reset a Brother Printer

Introduction

Brother produces a wide variety of printers. Read this introduction carefully to determine which steps are right for your printer. This guide offers four different categories of Brother printers: button-only, multi-button one and two, and digital control panels.

The first category is for buttons-only models. The control panel will look something like this:
Control panel for buttons-only model printer.

Categories two and three have similar multi-button displays. However, some of the older models require extra steps. If you know what model you have, you can go straight to the appropriate category. If not, try both to see which steps works best for your device. Try categories two or three if your display looks something like this:

Or like this:
Control panel for printers with multi-button display.

The fourth category is for models with touch-screen or digital displays. Use the steps in the fourth category if your display looks something like this:
Control panel for printers with touch-screen or digital display.

Before continuing, unplug any wire cables that connect your printer to the network. The factory reset will not complete if your device is connected to the network. Not all Brother printers will have wire connections to the network.

? What model do you have?

  1. My model has a Power button and a Go button
  2. My model has a multi-button display
  3. My model has a multi-button display (2)
  4. My model has a touch-screen or digital display

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Brother produces a wide variety of printers. Read this introduction carefully to determine which steps are right for your printer. This guide offers four different categories of Brother printers: button-only, multi-button one and two, and digital control panels.

The first category is for buttons-only models. The control panel will look something like this:
Control panel for buttons-only model printer.

Categories two and three have similar multi-button displays. However, some of the older models require extra steps. If you know what model you have, you can go straight to the appropriate category. If not, try both to see which steps works best for your device. Try categories two or three if your display looks something like this:

Or like this:
Control panel for printers with multi-button display.

The fourth category is for models with touch-screen or digital displays. Use the steps in the fourth category if your display looks something like this:
Control panel for printers with touch-screen or digital display.

Before continuing, unplug any wire cables that connect your printer to the network. The factory reset will not complete if your device is connected to the network. Not all Brother printers will have wire connections to the network.

These steps work for models:

  • HL-L2300D
  • HL-2320D

Brother printer.

  1. If your device is connected, unplug it from the network.
    Disconnecting the Ethernet cable from the printer.
  2. With your printer unplugged from the network, press and hold the power button to turn your printer off.
    Power button.
  3. Press and hold down Go until step 5.
    Printer control panel with Go button held down.
  4. While holding Go, press the power button to turn the printer on.
  5. Keep Go pressed until the Toner, Drum, and Paper LEDs light up.
    Printer control panel with LEDs highlighted.
  6. Release Go and be sure all LEDs turn off.
  7. Press Go ten times.
    Go button.
  8. The machine will initiate the reset. After the machine restarts, the reset is complete.

These steps work for models: HL-3140CW; HL-3170CDW; HL-L2315DW; HL2340DW; HL2340DW; HL-S7000DN.

You must perform all of these steps for a full factory reset.


Brother printer.

  1. If your device is connected, unplug it from the network.
    Removing the Ethernet cable from the printer.
  2. Press the arrow keys to navigate to Reset Menu.
    Printer control panel with Up and Down buttons highlighted.
  3. Press OK.
    Printer control panel with OK button selected.
  4. Press the arrow keys to navigate to Network.
    Printer control panel with screen highlighted.
  5. Press OK.
    OK button.
  6. Press the Up arrow key to select Yes. The machine will restart automatically.
    Up button.
  7. After the printer powers on, press the arrow keys to navigate to Reset Menu. Press OK.
    Reset menu selected.
  8. Press Up and Cancel at the same time until Settings Reset appears.
    Printer control panel with Up and Cancel buttons selected.
  9. Press OK.
    Printer control panel screen displaying Restart Printer?
  10. After "Restart Printer?" appears, press OK. The machine will restart automatically.
    Printer control panel screen displaying Restart Menu.
  11. When the printer restarts, press the arrow keys to navigate to Reset Menu. Press OK.
    Printer control panel screen displaying Factory Reset.
  12. Press the arrow keys to navigate to Factory Reset. Press OK.
    Up arrow.
  13. Press the Up arrow to select Reset. Your Brother printer has now been completely reset.

The Factory Reset option found in the menu is not a true factory reset as it does not reset the network, interface, local language, setting lock, or Secure Function 2.0 settings.

These steps work for models: HL-L8260CDW; HL-L2350DW; HL-L2370DW; HL-L2370DW XL; HL-L2360DW; HL-2390DW; HL-L5100DN; HL-L5200DW; HL-L5200DWT; HL-L6200DW; HL-L6200DWT; HL-L6250DW; MFC-J680DW; MFC-7240; HL-L2390DW; DCP-L2550DW; MFC-L2710DW.

Brother printer.

  1. If your device is connected, unplug it from the network. 
    Unplugging Ethernet cable from printer rear.
  2. Press the arrow keys to select Initial Setup.
    Printer control panel with Up and Down arrows highlighted.
  3. Press OK
    Printer control panel with OK button selected.
  4. Press the arrow keys to navigate to Reset and then press OK
    Reset button.
  5. Press the arrow keys to navigate to Factory Reset and then press OK
    Factory Reset button.
  6. Press the Up arrow key select Reset.
    Up arrow.
  7. Press the Up arrow key again to restart the printer. 


 

These steps work for models: HL-3180CDW; HL-L8360CDW; HL-L2395DW; HL-L6300DW; HL-L6400DW; HL-L6400DWT; MFC-J480DW; MFC-J485DW; XLMFC-J680DW; MFC-J5330DW; MFC-J5830DW; MFC-J5830DW; MFC-J5930DW; MFC-J6530DW; MFC-J6535DW; MFC-J775DW; MFC-J775DW; MFC-J880DW; MFC-J885DW; MFC-J985DW; MFC-J985DW XL; MFC-9130CW; MFC-9330CDW; MFC-9340CDW; MFC-L8610CDW; MFC-L8900CDW; MFC-L9570CDW; MFC-L2750DW; MFC-L2750DW XL; HL-L2395DW; MFC-L2730DW; MFC-L2750DW; MFC-L2750DWXL; MFC-L5700DW; MFC-L5800DW; MFC-L5850DW; MFC-L5900DW; MFC-L6700DW; MFC-L6800DW; MFC-L6750DW; MFC-L6900DW.

Brother printer.
Brother printer.

  1. If your device is connected, unplug it from the network.
    Removing the Ethernet cable from printer's rear network port.
  2. Press the Settings button.
    Settings button.
  3. Press All Settings.
    All settings button.
  4. Press Initial Setup.
    Settings menu with Initial setup selected.
  5. Press Reset.
    Reset button.
  6. Press All Settings or Factory Reset (depends on which model you have).
  7. Press Yes.
    Confirmation box with Yes selected.
  8. The printer will ask you to restart the printer. Press Yes again and hold for two seconds. The machine will initiate the restart.

    If you do not restart the printer, the reset will not take effect.

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