How to Connect Canon EOS 5D MARK IV to WiFi

Introduction

Connecting you canon camera to Wi-Fi allows you use the Canon Connect app to manage your photos wirelessly and the Canon Utility app to control your camera remotely.

Canon EOS 5D Mark IV

This guide will help you to connect your Canon EOS 5D Mark IV camera to Wi-Fi.

1 Credentials

In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

? Do you know your Wireless Network name (SSID) and Key?

  1. Yes
  2. No

We're here to help!

Connect to a Tech Pro

Call or chat with a Tech Pro 24/7.

Connecting you canon camera to Wi-Fi allows you use the Canon Connect app to manage your photos wirelessly and the Canon Utility app to control your camera remotely.

Canon EOS 5D Mark IV

This guide will help you to connect your Canon EOS 5D Mark IV camera to Wi-Fi.

In order to connect to a wireless network, you must have the required credentials. These are:
  • Wireless Network Name (SSID)
  • Wireless Network Key (Password)

Finding Network Credentials

Most wireless routers or gateways have a label with the default credentials. If the credentials aren't there, check the documentation that came with your device.
Default Wi-Fi credentials highlighted on router / gateway sticker.

If your Internet Service Provider (ISP) installed the wireless router or gateway, they might have left you a setup sheet which may have the credentials.

  1. Turn on the camera.
  2. Press the Menu button.
    diagram of camera with menu button highlighted
  3. Tap on the wrench and then sub menu 4.
    camera screen with wrench highlighted and sub menu 4 highlighted
  4. Tap on Communication Settings.
    camera screen with communication settings highlighted
  5. Tap on Built-In Wireless Settings.
    camera screen with built in wireless settings highlighted
  6. Select the function you'd like to perform with the connection.
    screen with different connection methods highlighted
    • Phone - Use Camera Connect to operate the camera remotely or view images stored in the camera.
    • Computer - Operate the camera remotely using the EOS Utility.
    • Printer - Connect camera to a printer supporting PictBridge to print images.
    • FTP - Transfer captured images to a FTP server..
    • Web - Share images using various web services via Canon Image Gateway.

  7. Select a network > OK.
    camera screen with select a network highlighted
  8. Select your network from the list.
    camera screen with a list of available networks
  9. Enter your network password, then push the Menu button.
    camera screen with a keyboard and password field
  10. Select Auto Setting > OK.
    camera screen with auto setting highlighted
To help troubleshoot the problem we should check if other devices can connect to the wireless network.

If other wireless devices are connected to the network and functioning properly, chances are the router is OK. It's possible there is an environmental issue. Do you have a portable wireless device (Smart Phone, Tablet, Laptop, etc.) that you can put in the same area to test and see if that device's wireless connection still functions as intended in that location?

If you haven't already, please try power cycling the device you're working with.

  1. Turn off your device.
    Power
  2. Wait ten seconds.
    Wait 10 seconds
  3. Turn your device on again.
    Power

At this time, Canon has not indicated that there are any compatibility issues with specific models of networking equipment on the market. To ensure that your specific networking equipment and all settings will work properly with your Canon camera, please reach out to the manufacturer directly for further assistance.

Some wireless routers broadcast a dual-band wireless signal and provide both 2.4GHz and 5GHz wireless networks. Your device may not see the 5GHz network, which is completely normal. Not all devices contain the antenna to communicate on the 5GHz band. Also, some routers broadcast guest networks that your device may not be able to connect to depending on your router's settings.

The device needs to be within a reasonable range of the router in order to connect and have the best connection speeds.

  • In general, in most homes, you can be up to 30 feet from your router for a decent connection.
  • From 30' to 50' away, the speeds will be slower, and may drop occasionally, but it should be usable.
  • Greater than 50' away, and the signal will most likely be too weak to overcome interference. The speeds will be slow, and the connection may be sporadic.

The above numbers are approximates only. Optimal range may vary based on router make and model.

Your router may need to be relocated to a more centralized location in order to provide better coverage for all your devices.

Good Placement

A house, separated into rooms detailing how placing Wi-Fi in the center of a house will provide better coverage to reach all devices. Diagram.

Bad Placement

A house, separated into rooms detailing how placing Wi-Fi in the corner of the house can cause some devices to not have a Wi-Fi signal. Diagram.

Since this appears to be a range issue that can be resolved by putting the router in closer proximity to the device's intended use area, we recommend moving the router to a more centralized location.
If the wireless signal is not reaching the device and moving the router or device in closer proximity is not possible or doesn't resolve the issue, the best option for wireless connectivity is to get a range extender.
We use cookies on our website to enhance your experience, analyze site usage and support our marketing efforts. To learn more, visit our Privacy Policy. By clicking “Accept”, you agree to our use of cookies and similar technologies.
Accept